Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful soft leather clutch bag delivered swiftly. Bought as a gift for a BIG birthday. Very happy with my purchase.”

Helpful Report

Hi M D Foote, Thank you for your lovely review! We’re delighted to hear that you’re happy with the soft leather clutch bag and that it arrived quickly. We hope it makes the perfect gift for the special birthday! Warm regards, Faye

“I ordered a navy belt and got a black belt instead the black belt is nice but I had to go buy a navy one”

Helpful Report

Hi Dawn, Thank you for your feedback, and I'm sorry to hear about the mix-up with your order. I’m glad you like the black belt, but I understand the inconvenience of having to purchase a navy one separately. Please reach out to our customer service team so we can assist you further. Warm regards, Faye

“Great leather bag and leather”

Helpful Report

Hi Maria, Thank you for your review! We're glad to hear that you love the leather bag and the quality of the leather. Best wishes, Faye

“I am extremely pleased with the product I received and the promptness between buying and receiving.”

Helpful Report

Hi Mrs. Philliben, Thank you for your wonderful feedback! We’re delighted to hear that you’re extremely pleased with your product and the prompt service. Warm regards, Faye

“Everything went very smoothly with the order. My bag arrived on time. Pleased with the bag, exactly as described. Good price too.”

Helpful Report

Hi Christine, Thank you for your review! We’re glad to hear that your order went smoothly and that the bag arrived on time and as described. It’s great to know you’re pleased with the price as well. Best regards, Faye

“Received my lovely leather handbag, perfect size with variety of pockets. Quick delivery and would definitely buy from you again in the future.”

Helpful Report

Hi Lucy, Thank you for your lovely review! We’re thrilled to hear that your leather handbag is the perfect size with the pockets you need, and that you were pleased with the quick delivery. We look forward to assisting you with future purchases! Best wishes, Faye

“I have bought a handbag, a back pack and a purse all in this last week and all in the sale. I am so very happy with all my purchases, the ease of buying and the fast delivery. I would not hesitate recommending this company to my friends and family.”

Helpful Report

Hi Lynne, Thank you for your fantastic review! We’re delighted to hear that you’re happy with your handbag, backpack, and purse, as well as the ease of buying and fast delivery. We appreciate your recommendation and look forward to serving your friends and family! Warm regards, Faye

“Needed a small backpack for city walks. Got a chestnut one at a great price. Just the job! Can get a drink, sandwich, phone etc. Should last for years, great quality!”

Helpful Report

Hi Pat, Thank you for your feedback! We're thrilled to hear that the chestnut backpack is perfect for your city walks and meets your needs. It’s great to know that you find it to be of great quality and a good value. Best regards, Faye

“Good quality fast delivery”

Helpful Report

Hi Christine, Thank you for your review! We're pleased to hear that you found the quality good and the delivery fast. Best wishes, Faye

“I HAVE BEEN ABLE TO BUY A XMAS (PUT AWAY) Gift HANDBAG FOR MY PARTNER, LIKE I HAVE PREVIOUSLY DONE. She was very HAPPY the last time I did this from Pure Luxuries- so I know Im pretty safe buying from Pure Luxuries.”

Helpful Report

Hi Don, Thank you for your feedback! We're delighted to hear that you’re confident buying from Pure Luxuries and that your partner was very happy with her previous gift. We’re sure she’ll love this one just as much! Best regards, Faye

“Delivered well packaged on time. My cross body bag is well made and good quality leather. It’s as shown on the website.”

Helpful Report

Hi Pam, Thank you for your review! We're glad to hear that your crossbody bag was well-packaged and arrived on time, and that you’re pleased with the quality and accuracy of the product. Warm regards, Faye

“Lovely bag, good quality leather”

Helpful Report

Hi Jan, Thank you for your feedback! We’re delighted to hear that you love the bag and find the leather quality good. Best wishes, Faye

“Great company to deal with. Excellent prices for high quality goods. Highly recommend.”

Helpful Report

Hi Melissa, Thank you for your wonderful review! We’re thrilled to hear that you find our prices excellent for the quality of our goods and that you highly recommend us. We appreciate your support! Warm regards, Faye

“Can't fault the service, good updates and delivery as expected. The Marta bag is as described...really it's a bit small for me (like a mini leather filing cabinet) but it's well made and a good tan colour. If you don't carry your world in your handbag this is for you.”

Helpful Report

Hi Gillan, Thank you for your feedback! We’re glad to hear that you were satisfied with the service and delivery. We appreciate your honest thoughts on the Marta bag and understand that its size might be a bit small for your needs. We’re happy you find it well made and a good tan color. Best regards, Faye

“Delighted with my latest purchase, the Lewes cross body bag in chestnut. Lovely design and gorgeous colour. I have bought several bags and have been really happy with all of them.”

Helpful Report

Hi Rosie, Thank you for your lovely review! We’re thrilled to hear that you’re delighted with your Lewes crossbody bag in chestnut and that you’ve been happy with all your previous purchases. We appreciate your continued support! Best wishes, Faye

“Great quality leather bag at reasonable prices. Company very helpful on returned item. Excellent communication”

Helpful Report

Hi Tina, Thank you for your positive feedback! We're glad to hear that you're pleased with the quality of your leather bag and found our prices reasonable. It’s also great to know that you had a good experience with our return process and communication. Warm regards, Faye

“A brilliant company, who go out of their way to keep the customer happy. I have purchased three bags from them recently, and not only are they good value, they are of a luxury quality.”

Helpful Report

Hi Sheila, Thank you for your fantastic review! We're thrilled to hear that you're happy with the quality and value of your bags and that our customer service has met your expectations. We appreciate your continued support! Best wishes, Faye

“Good deliver and package. Nice handbag and good size.”

Helpful Report

Hello Sherifah, Thank you for your review! We're glad to hear that you were pleased with the delivery and packaging, and that you find the handbag nice and a good size. Warm regards, Faye

“Amazing customer service- I bought a 'cargo holdall for hubby's birthday early July. The holdall was so capacious and had the right number of accessible pockets, I wanted one for our retired weekends away. Alas, out of stock. I sent an email just asking for notification when the item would be restocked as the special offer price was extremely good and was sent a cheerful reply with a link to purchase one. 100% satisfaction. The holdall is of exceptional quality and has a detachable carry strap. The dark brown leather has a texture so will weather little knocks and scratches. Smells divine too. Natural cotton lining is durable, won't fray like man-made linings.”

Helpful Report

Hi Judy, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our customer service and that you’re thrilled with the holdall's quality and features. It’s great to know that it’s perfect for your weekend getaways and that the dark brown leather and natural cotton lining meet your needs. Warmest regards, Faye

“Love this bag it’s seriously such beautiful leather and so cheap going to buy another soon .”

Helpful Report

Hi Linda, Thank you for your wonderful feedback! We're delighted to hear that you love the bag and find the leather beautiful. We look forward to your next purchase! Best wishes, Faye

Pure Luxuries London is rated 4.9 based on 6,306 reviews