Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,193 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,193 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my Sophie tote bag. Great quality at an amazing price, faultless ordering/delivery/communication - highly recommend”

Helpful Report

“Very prompt delivery of my lovely bag which I bought in the sale, very happy with the price. The bag is very good quality and looks good. This is my second bag purchase from Pure Luxuries and I have my eye of another one for spring/summer. I did also purchase a bag I had to return, I was very happy with the returns service too. Thank you Pure Luxuries for your excellent service.”

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“The whole process from ordering to delivery was effortless. Kept well informed of delivery. My bag is beautiful. A soft buttery leather and very well finished.. And the price was fantastic. I wouldn't hesitate to recommend these bags and this company to anyone. You can't go wrong and you won't be disappointed. Full marks to Pure Luxuries London ⭐⭐⭐⭐⭐”

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“This is one company that does not let you down. Handbag is of great quality. Customer service excellent.”

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“Quality bags & excellent service. Ordered 2 bags & wanted to exchange one. My request message was answered very quickly by Dan. Delighted with the replacement which I actually ordered separately so as not to miss it at a special price & the refund for my return was very prompt. Pure Luxuries is how a company should be run.”

Helpful Report

“I bought a handbag I am so pleased with it, the packaging was really good, all wrapped in tissue paper, so it was well protected from damage, and the quality of the bag was brilliant, I just had to have another hole put in strap as with me being small it was to long.”

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“Very happy with my cashmere blue leather bag. Excellent quality and free, quick delivery. Will definitely order again.”

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“The service from Pure Luxuries is first class, the bags are good quality for what you spend on them. I cannot fault the product or the company.”

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“Gorgeous bag, superb quality and such an affordable luxury”

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“Well made ,real leather ,looks good ,lights ,roomy ,it would have been better if there was mor small compartment , over all lovely bag.”

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“I bought 2 bags love them so much going to order another one. Great service very quick delivery can't fault anything.”

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“Fast delivery. Excellent quality. The bag is a real treat and has been noticed by my peers.”

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“I am very happy with the red leather cross body bag I ordered. It looks classy and the leather is lovely. I hope to be using it for a while.”

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“Bought two bags for my partner as Christmas presents, she loves them both. I'm in her good books so well done. Both bags arrived quickly and well packaged look top quality.”

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“Item as described. Prompt delivery thank you.”

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“Beautiful quality bags great service and delivery.”

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“The gloves were very good quality and fit. Just what I needed.”

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“Placed my first order and it won’t be my last. Service and delivery extremely efficient. Easy to return and refund was quick, also given updates at each stage. Looking forward to place my next order as product quality VERY GOOD.”

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“This is my second purchase with this company. On both occasions I was very impressed with price, postage and the actual item itself. Would thoroughly recommend.”

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“Purchased two Concka bags which I absolutely love. Quality and price are so good. Easy to order and when I returned a different bag it was easy to return and I received my refund as soon as it was received.”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,193 reviews