Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,184 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 7th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online though very difficult to choose which bag. Delivery was prompt and goods well packed. I'm delighted with my new bag. It's made beautifully, looks beautiful and I don't see anyone else with one.”

Helpful Report

Hi, Thanks for your review we really appreciate it. Sorry to hear it was difficult to choose which bag - glad you like it though :) Many thanks,

“Easy to order, quick delivery and good quality. Would definitely use again.”

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Hi, Many thanks for the review - glad to hear you would order from us again :).

“Sale item, excellent quality and fast and efficient delivery.”

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Hi, Thanks for the review - much appreciated :) Many thanks,

“Amazing service and thrilled with my purchase.”

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Hello Vivien, Thanks for the lovey review much appreciated :) Many thanks,

“The quality at this price is very impressive!”

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Hello Neil, Thanks for the review much appreciated :) Many thanks,

“Item was received very promptly, was packaged so beautifully, item is lovely very pleased and a great price in sale.”

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Hello Angela, Thanks for the review. Glad to hear you are pleased with your purchase :) Many thanks,

“Good quality items. Parcel received within 2 days. Would definitely shop here again.”

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Hello Lor, Thanks very much for your review. Glad to hear you would shop here again. Many thanks,

“Loving my new handbag. The”

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Hi, Glad to hear. Thanks for the 5 star review. Many thanks,

“Thankyou Lovely bag attived quickly and well wrapped”

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Hi, Many thanks for your review - happy to hear it was presented well.

“Speedy delivery. Lovely quality product.”

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Hi, Thanks for the review - we really appreciate it. Many thanks,

“Service was excellent. The product was high quality and as advertised. Will definitely be using pure luxuries for future purchases.”

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Hi, Thanks for the lovely review. We appreciate you taking the time to review us and that you will be using us again :) Many thanks,

“Bought the bag for a friend birthday. Its absolutely lovely. Very good quality thank you.”

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Hi, Thanks for the review - we are glad you like it :) Many thanks,

“Very prompt service and lovely bag. I'm very happy with this purchase and would definitely use Pure Luxuries again”

Helpful Report

Hello, Thanks for the lovely review - we are glad that you are happy with your purchase and would use us again :) Many thanks,

“Very pleased with purchase , would have no hesitation in shopping again”

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Hello Mary, Thanks for the lovely review :) Many thanks,

“I bought a wallet, it is leather and has compartments for everything, it is very well made & I expect it to last a long time. Many thanks.”

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Hello John, Thanks for the review, much appreciated. Many thanks,

“Quick delivery, beautiful bag and very soft leather Love it!”

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Hi Linda, Thanks for the review :) Glad you love it. Many thanks,

“The bag is on. That's all, not great, not awful just ok. It was reduced to £38 from £100. I definitely wouldn't have paid that for it. I prefer smooth leather, not grainy. It's ok for work.”

Helpful Report

Hi, Thanks for your review and feedback. Please can you contact us on info@pureluxuries.com with your order details so we can look into which product you purchased - then we can have a look at the leather for you. Many thanks,

“I’m very pleased with my Pure Luxuries cross-body bag. From the vast selection I was able to select one with a wide canvas strap (for comfort) and just the right size and colour.”

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Hi, Thanks for the 5 star review, we really appreciate it :) We are happy you could find something for your needs.

“GOOD QUALITY, SPEEDY DELIVERY, VERY HAPPY”

Helpful Report

Hi Pam, Thank you for your review. We are glad you are happy :) Many thanks,

“Good service. Very pleased with this purchase. Like the fact that the two outside pockets have a magnetic clip and close quite easily.”

Helpful Report

Hi, Thanks for your review much appreciated. Many thanks,

Pure Luxuries London is rated 4.9 based on 6,184 reviews