Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,193 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,193 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fourth bag from Pure Luxuries London! Beautiful quality and amazing service! Thank you so much! 😃”

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“Bought the Melissa tote bag, surprise for a friend. Great price great service, have bought several items from Pure Lux and they have been lovely, def. recommend”

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“Good Service had a little problem, Dan got back to me straight away and put my mind at rest. The bag I bought was lovely just what I wanted, good price I usually pay a lot more.”

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“What a fantastic company to deal with. I had a query regarding a delivery that Royal mail had messed up and not only did they reply to my email quickly they sorted out my order for delivery the next day. Well done Dan and the team , I will definitely recommend you and order from you again.”

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“I recently ordered a black grab bag and liked it so much I ordered the same one in tan. The bag is made of lovely soft leather and has a zipped compartment on the side large enough for a mobile phone. It is also nicely finished inside and quite roomy. You would pay the same elsewhere for a bag that is not leather. Delivery is excellent (free), only a day or so and prices are very reasonable. Pleased also that returns are free. All in all very pleased with this company.”

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“Just received my ‘Dink’ bag in plum.. oh it’s so so lovely when something exceeds your expectations! It’s absolutely gorgeous! Great colour and shape and beautiful leather..sits so well against the body..PERFECT! Thank you so much…wish I’d discovered Conkca bags sooner..you’ve got a new fan!”

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“I recently purchased the black Henna bag and after a speedy delivery i'm loving using it. Beautiful bag with plenty of room. Spoilt for choice and seen so many other bags i'd like next!”

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“My handbag was delivered today, so it came quickly, and I am absolutely delighted with the gorgeous pink leather tote with plenty of pockets to put everything in! Highly recommended. Looks exquisite.”

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“Purchased the Leah bangle. Quick delivery and lovely product in beautiful packaging. It would make a lovely gift or wedding gift for a bridesmaid. Really pleased an excellent price. Highly recommend.”

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“Just received my second bag ( cross body) and once again very pleased with fast service , I received it in 2 days, the bag is as described even better than I thought, good quality leather like the first one I bought. Highly recommend.”

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“Bought my wife a soft leather handbag, she loves it so cheap for a handbag of that quality.”

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“I bought the Conkca ‘Leto’ bag in jet black. It’s fantastic! Lovely quality leather and a minimalist design which comes with a realistic price tag. I’d been looking for ages to find a cross body bag without fussy details. I wore it to lunch and had three people compliment me on it. You can fit in a book and/or iPad plus keys, phone, a bit of makeup…and I got it on sale! The adjustable strap means it fits my 5 foot 4 frame comfortably on the hip, but you could have it higher or lower. The little squirrel logo and leather tab is a bonus; so cute! A wonderful website.”

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“I am absolutely delighted with my beautiful tote bag! Lovely quality leather, it’s just the right size, looks great and extremely speedy delivery! I could not be more happy and would certainly buy from Pure Luxuries London again! I’m a very happy customer! Thank you 😃”

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“I ordered a mens wallet and when it came i was very happy with it. Beautifully presented, high quality leather and nicely wrapped up in tissue in a lovely box. I purchased this as a gift for my brother for Xmas - he is going to be very happy with it i am sure!”

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“Loved my new bag. I’m a leather junkie I’m afraid, having worked in a leather shop for over twenty years. The quality of these bags are lovely and they smell awesome.”

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“So delighted with the two "Starboard" cross-body bags that I bought for my nephews, I'm about to order another one for me! Great product, great service, fast delivery. What more could you ask for?”

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“Got my poppy handbag today and very pleased with it, was looking for a purse to match and quite by accident went onto Debenhams website where I saw my bag almost £12 cheaper, sent an email to pure luxuries who said as a gesture of goodwill they would refund the difference. . .that's excellent customer service and a prompt response, not to mention the quality of the bag.”

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“Just received a lovely leather wallet I bought for my husband it was in a nice box I know he will love it.The delivery was quick and the price was good”

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“Absolutely great service from this company,the bag which I received is beautiful lovely leather of very good quality I'm truly happy with my purchase and service would highly recommend,I will be shopping again with this firm.”

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“I've made many purchases from Pure Luxuries & it's now my go to place for a quality bag. I have the blush, light blue, navy brown & black crossbody bags & a blush backpack. The leather is just beautiful. So soft yet feels strong. I generally use crossbody bags but the recent backpack purchase is amazing & so spacious. Customer service is outstanding. I had a minor issue (not a fault) & customer services couldn't do enough to help me sort the issue. Would 100% recommend Pure Luxuries to everyone for 5* products & service!”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,193 reviews