Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,203 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service ie Dan ! Resolved issue with back pack promptly and very pleasantly . Thank you - appreciated Irene CAIRD”

Helpful Report

“Proud of my beautiful leather bags BUT most of all Proud of PURE LUXURIES LONDON...well done! Sending 2 bags off to Canada in order for my mum to have as a present...Absolutely beautiful ❤️”

Helpful Report

“Came across pure luxuries handbags by chance, was a bit sceptical as said real leather but arrived today and must say quality is brill and yes proper leather! Definitely recommend!”

Helpful Report

“I have now had my Scott 'Oxblood' Natural Leather Messenger Bag for two years and I have used it every day at work since then, everything still working, the leather is fantastic I’ve cleaned and conditioned twice in that time, it is starting to get a really nice patina, only two areas where it shows some age one is my own fault splashing paint on it and the second is on the bottom of the bag where it sits on the office floor the leather has lost some colour but apart from that amazing product plan to keep for many more years to come. Great in all weather conditions and holds my laptop work documents charging cables, mouse and other bits for work”

Helpful Report

“Purchased the Primrose tote bag and it was delivered today, within 3 days of ordering. Extremely well packaged and bought in the sale it was a bargain price.. Superb quality, plenty of room for all the stuff I need to carry around with me for work, the chestnut colour is absolutely true to image. I am more than delighted with this bag and will definitely buy from Pure Luxuries again”

Helpful Report

“This is my 3rd purchase from the company, my Azalea bag was half price so a great bargain and I love the size of it perfect beautiful leather. ! I had a tan leather one similar to this at least 5 years old and I recycled it to a family member. The order was delivered really quickly and the bag was perfectly packed with care!”

Helpful Report

“Purchased black leather tote bag. Great product, great price, fast delivery. Happy to highly recommend this company.”

Helpful Report

“I have 8 pure luxuries bags now they are so beautiful, also delivery is really quick.”

Helpful Report

“My fourth bag from Pure Luxuries London! Beautiful quality and amazing service! Thank you so much! 😃”

Helpful Report

“Bought the Melissa tote bag, surprise for a friend. Great price great service, have bought several items from Pure Lux and they have been lovely, def. recommend”

Helpful Report

“Good Service had a little problem, Dan got back to me straight away and put my mind at rest. The bag I bought was lovely just what I wanted, good price I usually pay a lot more.”

Helpful Report

“What a fantastic company to deal with. I had a query regarding a delivery that Royal mail had messed up and not only did they reply to my email quickly they sorted out my order for delivery the next day. Well done Dan and the team , I will definitely recommend you and order from you again.”

Helpful Report

“I recently ordered a black grab bag and liked it so much I ordered the same one in tan. The bag is made of lovely soft leather and has a zipped compartment on the side large enough for a mobile phone. It is also nicely finished inside and quite roomy. You would pay the same elsewhere for a bag that is not leather. Delivery is excellent (free), only a day or so and prices are very reasonable. Pleased also that returns are free. All in all very pleased with this company.”

Helpful Report

“Just received my ‘Dink’ bag in plum.. oh it’s so so lovely when something exceeds your expectations! It’s absolutely gorgeous! Great colour and shape and beautiful leather..sits so well against the body..PERFECT! Thank you so much…wish I’d discovered Conkca bags sooner..you’ve got a new fan!”

Helpful Report

“I recently purchased the black Henna bag and after a speedy delivery i'm loving using it. Beautiful bag with plenty of room. Spoilt for choice and seen so many other bags i'd like next!”

Helpful Report

“My handbag was delivered today, so it came quickly, and I am absolutely delighted with the gorgeous pink leather tote with plenty of pockets to put everything in! Highly recommended. Looks exquisite.”

Helpful Report

“Purchased the Leah bangle. Quick delivery and lovely product in beautiful packaging. It would make a lovely gift or wedding gift for a bridesmaid. Really pleased an excellent price. Highly recommend.”

Helpful Report

“Just received my second bag ( cross body) and once again very pleased with fast service , I received it in 2 days, the bag is as described even better than I thought, good quality leather like the first one I bought. Highly recommend.”

Helpful Report

“Bought my wife a soft leather handbag, she loves it so cheap for a handbag of that quality.”

Helpful Report

“I bought the Conkca ‘Leto’ bag in jet black. It’s fantastic! Lovely quality leather and a minimalist design which comes with a realistic price tag. I’d been looking for ages to find a cross body bag without fussy details. I wore it to lunch and had three people compliment me on it. You can fit in a book and/or iPad plus keys, phone, a bit of makeup…and I got it on sale! The adjustable strap means it fits my 5 foot 4 frame comfortably on the hip, but you could have it higher or lower. The little squirrel logo and leather tab is a bonus; so cute! A wonderful website.”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,203 reviews