Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a leather Messenger Bag for my husband for Christmas after browsing the large selection of bags. It arrived promptly and was packaged extremely well. I would have no hesitation in recommending you to my family and friends. By the way my husband loved the bag.”

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“Excellent service good website and just what I ordered. thank you”

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“Excellent service from order to delivery”

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“I bought this as a present for my wife who is absolutely delighted with it. When it arrived it was smaller than i was expecting as i made the mistake of thinking the stated dimensions were with the purse closed when i ordered it. However all is well as it is small enough for my wife to slip it in her pocket easily without the need to take a hand bag yet large enough to hold her money, cards etc easily. It was delivered quickly after ordering and was well wrapped.”

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“Easy web site. Very good quality product, speedily dispatched and well packed.”

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“First rate service and the pearl necklace is stunning and my daughter was delighted with her present”

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“Lovely wallet, leather very soft, practical design. It arrived quickly and beautifully packaged. Maybe it's just a personal choice but I would have preferred to have had a choice of font for the embossed initials instead of just block capitals. All looks very nice though, thank you.”

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“I purchased a leather wallet for my son for Christmas. It was very good quality and arrived quickly even though it had been embossed with my son's name. (Apparently you can have a maximum of four initials put onto wallets etc for £5 extra. As my son's name is only four letters long it made the gift more personal) . My son was very pleased with his gift. I would recommend Pure Luxuries.”

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“Quick and efficient service. The handbag was very well packed to prevent any damage and the special black cloth bag with the Rowallan emblem on it was particularly impressive. I'm sure my lovely daughter-in-law will be pleased with her lovely handbag. Thankyou.”

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“Paid for one day delivery on the 31st of december at 16h50PM. Received it on january the 5th Not satisfied, to say the least.”

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Good morning, Thank you for your review and feedback, I'm very sorry to hear that you're not happy with the service we provided. Unfortunately our offices were closed on new year's day, and as such your order was only received on Friday 2nd. Your order was dispatched on that Friday on a next working day service as requested, and Interlink's tracking shows that it was delivered on the next working day (Monday 5th) as expected. If there's anything we can do you can email us at info@pureluxuries.com where our customer care team will be happy to help. Kind regards, Pure Luxuries Ltd.

“Excellent service by return post, high quality products. Many thanks”

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“Great service, ordered items on 23 Dec 2014 and got them the next morning, amazing as I live in Ireland. Would recommend highly and hopefully will purchase from this company again. GN”

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“After trailing in and out of every shop selling handbags in my local town centre Also online. I was looking for a leather bag and believe me I am a very indecisive woman at the best of times. I had seen a bag in a certain well known shop which I decided upon and couldn't make my mind up about the designers name or whether it was in fact real leather. So… I tried to look up that particular brand name online and your company came up as a stockist. The only problem was that the bag in the high street shop didn't have a logo stamped into the leather .Also the lining did not have the name woven into the fabric. So I decided to pay more for the Bag from Pure Luxuries. I wasn't disappointed . The bag is beautiful and the leather is buttery soft. Exactly what I was looking for. And hopefully it will last years. If the need ever arises.I will willingly order from your site again. Thank you from a very happy lady. Oh! And the delivery is fast and I was informed at all times what was happening with my order.”

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“Excellent service,wallet I ordered was very good quality.Will certainly use Pure Luxuries again. A”

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“Very good value, lovely quality and exceeding fast delivery. Very happy customer!”

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“Very pleased with the service I received - my order arrived on time and no issues at all”

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“Lovely product very quickly received, especially right before Christmas! Much appreciated, great service.”

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“Brilliant service, quick shipment at good cost, and easy communication. Excellent all around! The only place to sell what I was looking for and a handsome emboss letter job. Thank you!”

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“Product described well and speedy delivery. I unfortunately had to return the gift and the refund was quick and simple. Highly recommend this service”

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“Very pleased with all the items I have purchased from Pure Luxuries. Excellent service and fast delivery.”

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Pure Luxuries London is rated 4.9 based on 6,306 reviews