Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,203 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bag and great quality. Thank you”

Helpful Report

Thank you, Beryl, for your kind words! We're delighted to hear you love your bag and its quality. We hope to see you shop with us again soon! - Faye x

“Have bought many bags from Pure Luxuries and am never disappointed! Speedy delivery and bags are always wrapped nicely and so are well protected from damage. Overall 100% happy, can't get better than that can you?”

Helpful Report

Thank you for your wonderful feedback! We're thrilled to hear you're 100% happy with our products and service. It's great to know that you appreciate the care we take in packaging and delivery. We look forward to serving you again soon!

“I have bought several bags for family and friends and I am really happy with the quality of the bags and at a great price. I also bought a belt for myself and it is great quality”

Helpful Report

Hi Anne, Thank you for your wonderful feedback! We're so pleased to hear that you've chosen our bags as gifts for your loved ones and that you're happy with the quality and value. It's great to know you're enjoying your belt too! We truly appreciate your support and look forward to serving you again soon. Best wishes, Faye

“Just received bags Emma in navy blue and Little Kristen in dark plum and they are both gorgeous. This is my 3rd bag from your company and I have to say I am very impressed once again I will certainly recommend you to friends as whole process of ordering is simple and delivery quick and efficient...Thank you Pure Luxuries”

Helpful Report

Hi Eileen, Thank you so much for your glowing feedback! We're thrilled that you're enjoying your Emma and Little Kristen bags they sound like perfect picks. Your continued support and recommendations mean a lot to us. We're delighted the whole process has been seamless for you. Looking forward to seeing you again soon! Best regards, Faye

“My second bag bought from this company. Both good quality.”

Helpful Report

Hi Mrs. Cornthwaite, Thank you for your loyalty and kind words! We're delighted you’re happy with the quality of your bags. We hope they bring you joy and practicality for years to come. Best wishes, Faye

“Great hand bag, as described, prompt delivery”

Helpful Report

Hi Yvonne, Thank you for your kind feedback! We're so glad to hear you're happy with your handbag and the prompt delivery. We hope it serves you well and look forward to your next visit. Best regards, Faye

“Very happy with my Arabella bag, arrived very quickly. Excellent value for money. Would definitely buy from this company again.”

Helpful Report

Hi Janet, Thank you for your lovely feedback! We're thrilled to hear you're happy with your Arabella bag and that it arrived so quickly. It's great to know you found it excellent value for money. We look forward to welcoming you back for your next purchase. Best wishes, Faye

“First time buying from this Company. There was no fuss with ordering online and the goods arrived in very good time . I am delighted with the bags I got. The quality and color was exactly as marketed. I would surely visit again and recommend to friends”

Helpful Report

Hi Grace, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with your order and that you're happy with your bags. We look forward to welcoming you back and appreciate you recommending us to your friends! Best regards, Faye

“As the product was bought as a gift for Christmas and as yet not opened by my wife.I cannot comment on the quality of the product,except that the service and delivery was good.”

Helpful Report

Hi Robin, Thank you for taking the time to leave a review! We're glad to hear you were pleased with our service and delivery. We hope your wife loves her gift when she opens it on Christmas! Best regards, Faye

“Easy web site. Fast delivery. Lovely bag.”

Helpful Report

Hi Diane, Thank you for your feedback! We’re so glad to hear you enjoyed your experience shopping with us and love your new bag. We look forward to serving you again in the future! Best, Faye

“First time buying from you , ordered the Concha Dink bag in plum . Absolutely delighted, beautiful bag , beautiful quality leather. I’ve had so many compliments, so the word is out! Thank you so much 😊”

Helpful Report

Hi Catherine, Thank you so much for sharing your first experience with us! We’re thrilled to hear that you love your Conkca Dink bag in plum and that it’s receiving so many compliments. It's fantastic that the quality and style are getting noticed! We look forward to welcoming you back for your next purchase. Warm regards, Faye

“Arrived quickly and had a great price. The quality is excellent and it’s a beautiful bag.”

Helpful Report

Hi Sheila, Thank you for your kind words! We’re thrilled to hear you’re happy with the quality and look of your new bag. It’s wonderful to know you enjoyed the quick delivery and great price as well. Enjoy! Best wishes, Faye

“Quick and easy ordering and very good delivery date, The handbag is a present for my sister. I love it and I am sure she wll.”

Helpful Report

Hi Rosemary, Thank you for choosing us for your gift! We’re so glad the ordering and delivery went smoothly, and we’re sure your sister will love the handbag just as much as you do. It’s always a pleasure to help you find the perfect present! Warm regards, Faye

“Order delivered on time. Excellent bag, especially with a really good discount ! Bag is well made and leather of good quality - can get a lot of 'stuff' in! Very pleased with both service and quality.”

Helpful Report

Hi Mrs. Evans, Thank you for your lovely feedback! We're delighted to hear you’re pleased with the bag and that the discount made it even better. It’s great to know that it fits all your essentials and that you’re happy with the quality and service. We look forward to serving you again in the future! Best wishes, Faye

“Every item l have bought from you has been lovely….weither for myself or as a gift ……l have to stop myself from looking on your website as l would be buying all the time …one happy customer”

Helpful Report

Hi Caryl, Thank you for your wonderful words! We're so glad to hear you're happy with your purchases, whether for yourself or as gifts. It's a pleasure to have you as a customer, and we hope you continue to enjoy each item. Looking forward to your next visit (whenever you’re ready!). Warm regards, Faye

“Excellent value,prompt delivery.”

Helpful Report

Hi Peter, Thank you for your feedback! We're glad you found value in our products and enjoyed the prompt delivery. Hope to see you shopping with us again! Best regards, Faye

“Speedy service, high quality leather bag at a reasonable price”

Helpful Report

Hi Gail, Thank you for your kind words! We're thrilled that you enjoyed our speedy service and the quality of your new leather bag. We hope you continue to enjoy it, and we look forward to serving you again! Warm regards, Faye

“I would recommend these products for quality and prompt delivery”

Helpful Report

Hi Anne, Thank you for your recommendation! We're so pleased to hear you're happy with the quality and delivery. We appreciate your support and look forward to serving you again in the future! Best, Faye

“I can honestly say this is the best leather bag I have brought. Exceptional quality and so many to choose from. I also brought a pink and tan one as well as a crossover. After seeing my first bag my sister and daughter brought two as well.”

Helpful Report

Hi Beverley, Wow, thank you so much for your glowing review! We're thrilled to hear that you’re enjoying your bags and that the quality impressed both you and your family. Knowing you found multiple styles you love truly makes our day. Thank you for choosing us, and we hope you and your family enjoy your beautiful bags for years to come! Warm regards, Faye

“First time purchase with this company and would not hesitate to purchase again. Bought a lovely black cross over bag for my daughter in law for her birthday in December. There were so many lovely bags to choose from. The bag was despatched on the same day of my order, 21/10/24 and arrived 3 days later on 24/10/24. The quality of the bag is outstanding, really good leather with more pockets than expected, and very well made. I am very impressed. Great value for the money. Thankyou. I will definitely be recommending you.”

Helpful Report

Hello, Thank you so much for your wonderful review! We're delighted that your first purchase experience was so positive and that you found the perfect bag for your daughter-in-law's birthday. It’s always fantastic to hear that our customers appreciate the quality and design of our bags, along with the quick service. We look forward to serving you again soon and truly appreciate the recommendation! Warm regards, Faye

Pure Luxuries London is rated 4.9 based on 6,203 reviews