Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,299 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 20th May 2026

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my purchase, Quality is good, also it was delivered earlier than expected”

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“Next day delivery was excellent. Appropriately packaged.”

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“Very pleased with my purchases. Arrived very promptly, couldn't fault the service.”

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“Not what I expected luxury no way”

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Good morning Mr Randill, Thank you for your email, I'm sorry to hear that your order wasn't as you expected. You can send the unused order back to us at no cost to yourself using the free pre-paid returns label, and we will have a full refund issued for you upon receipt and inspection. Please let me know if there's anything else I can do, I'll be happy to help. Warm regards, Pure Luxuries customer care

“Beautiful bag,my wife loves it and I love the price.”

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“I was impressed with the delivery and the quality of the wallet. And would use again”

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“The purse was exactly the quality that in had hoped for! It arrived really quickly , much to my delight and was put to immediate use. The leather is of excellent quality and is gradually wearing in so that it is easier to extract cards from the card holder section. Would [ and have] passed these comments to friends and would use this company again without hesitation.”

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“Was well packed.I had gift wrapped and my husband love it,well done as takes a lot to impress him”

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“Quality product, very pleased & quick delivery! Thanks”

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“Very pleased with my bag, the quality of the leather is very good. I was looking for a shoulder/across body bag, and this is what I was looking for not too big and I can get everything in.”

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“Hi was given a gift by a family member which they purchased from pure luxuries. I choose to exchange the item and although I was outside of the returns period of 28 days they could not have been more helpful! Every and all dealings I have with pure luxuries have been simple, quick and efficient. I cannot praise them enough. First class customer service is few and far between these days, but you guys have got it spot on. Well done.”

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“Excellent service with free next day delivery.”

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“I highly recommend Pure Luxuries as their products are high quality and simply beautiful. Fast delivery, easy returns and great with refunds. I will shop again!”

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“Slight issue with wrong order being sent, but sorted out very quickly and original order sent immediately and arrived the next day. Very impressed with how quickly issue was sorted. Item good quality and packaged well.”

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“very fast service. fantastic, my husband very pleased, thanks”

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“Very helpful and professional”

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“Very nice bag. Good colour and beautiful leather. Lots of pockets and compartments with good quality zips. All at a good price. Service was fast. My only complaint is that the strap is about 4-5 inches too long with no way to shorten it to the length needed. Across body it hits the top of the leg instead of the hip. This is on the shortest hole. I now have to spend more money to get the strap shortened!”

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“Love the purse.exactly what I wanted.arrived the next day”

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“Amazing product. Would definitely recommend. Came in the post the next day!!”

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“I ordered a personalised leather wallet for my dad's birthday. It was simple to order, arrived promptly, the packaging was excellent and the quality of the engraving and wallet was top notch. Would recommend this site.”

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Pure Luxuries London is rated 4.9 based on 6,299 reviews