Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,254 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought several items over the last couple of years. The website is well-presented and works efficiently. The products are good value (certainly when at sale prices!) Customer service has been very good, e.g. promptly answering questions about the products and when I had to return an item (wrong size)”

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“Nice leather wash bag brought as a birthday present.”

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“Fabulous bag over half the price elsewhere had loads of great styles to choose from well packaged and delivered quickly highly recommended so pleased I found them”

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“Nice product and swift service”

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“I ordered a black leather handbag that is fantastic quality. The service has been outstanding and super quick. It’s the little things that count- I revived email updates about my order and delivery. It arrived beautifully packed and carefully wrapped for the transit. I’m very happy with my purchase and I will definitely order more. All my friends have now ordered items from this site too and the service is always superb!”

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“Excellent customer care and an even better returns policy”

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“Beautiful leather items of really lovely quality. Delivery is fast and efficient and regular sales mean you can get some real bargains. I love this website and like to treat myself to something every now and then.”

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“Prompt delivery.......a lovely soft leather handbag of excellent quality.......”

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“A beautiful quality shoulder bag. Received many compliments.”

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“Good quality”

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“Very good quality leather came exactly as photo very happy with quick delivery service. Would recommend after only using once”

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“I bought a leather bag for my sisters birthday, one of the few places I found purple bags, it arrived well packaged and on time - bag is very good quality and my sister loved it”

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“My first purchase was faulty, however this was replaced. Immediately. My replacement bag is lovely.”

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“Omg LOVE this site I've had 2 bags one purse with my initials on love it and great value you can't get a leather bag for £40 On the high st will use asap xx xx oh sent a bag to my mum in Germany she love it x”

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“Brilliant product great quick service and no delivery charge”

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“I would highly recommend Pure Luxuries, the website is easy to use, a great selection of items at very competitive prices, with a fast delivery as well. Many Thanks.”

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“Would highly recommend pure luxuries. Bags are excellent quality at a good price. Prompt delivery.”

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“My purchase was refused twice as sage pay said mycard details were suspect even though I had made a couple of purchases with you on the same card”

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Hello Rhonda, Thank you for order and bringing this technical issue to our attention. This is unfortunately something that has cropped up in the past. Your unsuccessful payment may be caused by many factors. One issue might be due to your browser blocking the payment authentication pop up. Therefore, please turn off pop up blocking, or use a different browser. This should prevent further issues during the authentication process - allowing your payment to complete normally. If you experience any further issues please let me know at info@pureluxuries.com where we can help further.

“Ordered a leather bag which arrived very quickly and was well packed/protected. With the sale discount this was excellent value for a top quality product.”

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“Great choice, excellent value for money, prompt efficient service, would recommend”

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Pure Luxuries London is rated 4.9 based on 6,254 reviews