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Pure Luxuries London Reviews

4.9 Rating 6,295 Reviews
100 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,295 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine M
Pure Luxuries London 5 star review on 7th October 2024
Veronica M
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Y
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie A
7
Anonymous
Anonymous  // 01/01/2019
efficient and speedy service
Helpful Report
I love the choice of of handbags such luxury. I am so happy with my purchase I shall definitely be buying from Pure Luxuries again.
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Beautiful red purse purchased & in use. Have been looking everywhere for one with so many card pockets AND card protection. Website very easy to use especially as there is an option to search for the desired number of pockets required.
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I have bought a few bags from Pure Luxuries and I love every one of them. The quality is excellent and they are also very stylish. The delivery is amazingly quick, normally arrives the very next day after ordering. Pure Luxuries is my go to site whenever I need a new Handbag.
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Good quality leather, superb costumer service. Will buy again soon.
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Thank you I was satisfied with my purchase.
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Brilliant quality bags with great brands. Lovely helpful friendly customer service. Some really great bargains as well. Have bought wallets purses handbags and tote bags and been really pleased. Any problems are quickly resolved. A good range of pictures to help in your selection and lots of dimensions. I'm sure if you a specific query they'd help with that as well
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I have bought a few items from Pure Luxuries, which have been of very good quality and the service has always been excellent.
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Very good website, easy to navigate. Good pictures of merchandise with excellent descriptions. Easy ordering system. Good communications regarding order and delivery. All in all a pleasant shopping experience.
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Bought a leather purse for my friends birthday, personalised with class with her name. I was wowed by the excellent quality and very reasonable price. It came quickly in a lovely box that made it look very posh.My friend loved it. I will certainly be ordering gifts from you again.
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Fast, reliable service - good quality product.
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"Pure Luxuries were very prompt" The bag I ordered looked different to the photo. The leather looked shiny and the bag slightly larger.
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Hello, Thank you very much for you review and comments. We do understand that sometimes photographs don't quite capture the finish of the leather - we are in the process of adding additional videos to product pages to show the leather in as many different conditions as possible If you ever feel like a product you purchase isn't what you had in mind, we do offer a free returns policy through which you can receive a full refund or replacement :) Kind regards Pure Luxuries Customer Care
The product (leather travel bag) was exactly what I wanted, and delivered within 48 hours. Entirely satisfied.
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Brilliant service!! Very happy with the returns service too. Quick and efficient.
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Quick delivery and very good quality - my husband is very happy with his leather weekend bag.
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GOOD PRODUCTS AS DESCRIBED
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Great quality gift
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IT'S VERY USEFUL & SENSIBLE & NOT ENOUGH ABOUT =VERY DEAR BUT PAINSTAKINGLY MADE QUALITY.
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Very quick delivery
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I have purchased items from Pure Luxuries in the past and the quality of products and customer service is excellent. I had purchased a handbag for my partner and the zip broke after 2 months. I was offered a refund, replacement or I could try to get the zip repaired and the costs would be covered. I opted or a replacement which was completed very promptly. This service is to be commended as other retailers you would be kept waiting or have to fill out forms and even then they would probably be reluctant to exchange / replace the product.
Helpful Report
Pure Luxuries London is rated 4.9 based on 6,295 reviews