Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,184 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 7th August 2025

Anonymous

Anonymous // 01/01/2019

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“Bag arrived promptly by post. Happy with bag but haven't used it yet.”

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“The item I ordered was just what I wanted. The item arrived as promised and communication was good,”

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“Arrived quickly, well packaged. Items always exceptional quality”

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“Purse is lovely. Design of the bag great but smells very strong and even though it is listed as buffalo hide, did not expect it to smell so gamey and strong.”

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“Paid for the order. No email confirmation. Money taken from my account. It was Only when I chased Pure luxuries to find out when I would receive my item I found out they were out of stock. I was refunded shortly after but very disappointed”

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“I recently bought a pink Makayla Leather Tote Bag from Pure Luxuries and I am really pleased with it. It was easily as good quality as other top named branded goods, but at less than half the price! And the make is available in a top department store, but by buying direct, again I made a great saving. Website was good, choice great, ordering easy, delivery fast! Everything you want from an Internet shop.”

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“The wallet I bought was exactly as described, "Pure luxury". When it arrived the passing made it look special and would have been perfect for present for someone else. As it was just fire me, it simply emphasised the luxury of the product”

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“Leather purse is a lovely gift for Mothers Day.Great discounted price and very quick delivery.Would highly recommend buying from Pure Luxuries again.”

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“I received my bag prompt, the service I received was quick and efficient.”

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“Love my new bag. It’s good quality and delivery is very quick. Highly recommend”

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“Ordered a weekend bag for a 21st gift. Product had been reduced by 50% which made it very attractive. It arrived promptly and was good quality . It was a very good size for carry on luggage for flying and overnight , or short, trips. I was very pleased with the purchase and would definitely shop with Pure Luxuries again.”

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“Great service and excellent next day delivery with up to date tracking. Really nice wallet & packaging.”

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“Delighted with crossover bag........ Ordering was easy....... Delivery very quick....... Will use your company again. Thankyou.”

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“Have bought 4 bags to date. Good quality and quick delivery. Was a little disappointed with the size of one of the bags, it was smaller than expected.”

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“Easy to navigate site. Quick delivery. Well packaged. Excellent service.”

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“Materials are genuine leather but a little thinner than my thought.Overall still good”

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“Very quick delivery The bag I ordered was just what I expected and good quality”