Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,307 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought for a present and the receiver was thrilled with the quality”

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“We have ordered 2 wallets recently. both were fantastic. very quick service, packaged well.”

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“Very easy and quick got order next day definitely use them again”

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“Very happy with the service from these guys. Would definitely shop with them again. 5*”

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“ordered a purse had had trouble sourcing from Fossil shops..arrived swiftly,well packaged and in perfect condition ofcourse.The webb site and ordering was easy and the subsequent communications ( acknowledgement of order, expected delivery and progress)via email was extremely reassuring.Have never used site before but certainly would again and have recommended them to others!”

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“Quick delivery. Good price. Bag as described. Would use them again.”

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“Service was very good, but product - a Fossil wallet - is superb and excellent in principle but has one very, very, very major problem. It is almost impossible to get cards into the card slots, and even worse getting them out. A real battle every time. Bit embarrassing when in a store etc. and the fight starts !! Cannot believe Fossil did not test the slots before going into production. They need to be a lot, lot, lot 'looser' . Anthony House 43 St Stephens Road, W13 8HJ anthony.house@btinternet.com”

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Good morning Mr House, Thank you for your review and feedback! I'm sorry to hear about your wallet - being a natural product leather will adapt and stretch over time, so with some use the wallet should be more accommodating. On the other hand, if you'd prefer to exchange it for a different design with larger card slots, you can email our customer care team at info@pureluxuries.com who'll be more than happy to help. Warm regards, Pure Luxuries London Ltd

“The company site has a very good offer of product to choose within, the price are competitive. The purchase and payment procedure was easy and smooth. Order processing and shipping is fast and packaging was good. I would surely recommend buying from them!”

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“Lovely bag. Arrived when they said. Definately would use again.”

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“Pleased with product and whole process went well”

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“I was very pleased with the soft quality of the leather and packaging of my wallet. Plus it arrived in good time. Thank you.”

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“I bought the conck This is an excellent little bag. It looked smaller than I expected but it is deceptive as I managed to fit all my travel documents, cards, cash, phone passports and essentials. I am really pleased with it as I can still tuck it in to my hand luggage if I need to comply with the one bag rule.”

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“Nice selection. Very quick dispatch. Any problems sorted out immediately. Would definitely recommend.”

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“Really pleased with service provided by PURE LUXURIES....Rowallan Satchel is a lovely product”

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“I ordered the ‘hide & seek’ wallet for a birthday present; it was beautifully packaged and arrived within a couple of days. Email updates on the status of the order were much appreciated. Also the descriptions on the website are fantastic, with great attention to detail. I would highly recommend Pure Luxuries.”

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“From the time I ordered it online to when it arrived at my door, totalled 8 days, and I live on the opposite side of the planet. I can't get that sort of delivery service from Sydney lol. Excellent quality, well pleased, will buy from you again.”

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“I found Pure Luxuries through a google search, so wasn't sure what to expect. The wallet I ordered was for a gift & it was lovely & gratefully received. The service was fantastic. I ordered it in the afternoon & received it the next morning, with free P&P. Have been & will continue to recommend & will order from this company again. Thanks for the fantastic wallet & service.”

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“Very prompt delivery; excellent service. Wallet good quality. Would have given 5 stars if the note section were a bit longer and accepted notes more easily.”

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“Fantastic quality product, perfect for travelling, as sturdy & spacious & could carry all documents & camera/camcorder, etc. Really good value for money & much cheaper than anywhere else online. Brilliant speedy next day delivery, thank you very much!”

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“SUPERB!”

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Pure Luxuries London is rated 4.9 based on 6,307 reviews