Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,266 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with my purchase and order arrived very promptly. Will definitely use Pure Lucuries again.”

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“Quick service but the leather was quite rough but overall a nice bag”

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“Really happy with my Purse. It was Amazing quality.”

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“Recently purchased 2 leather purses from Pure Luvuries ;they're excellent quality ;real leather and so reasonable ,plus you get free delivery ,and free returns ,highly recommend, l will buy again.”

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“This is the second purchase I made in the last 12 months and I am very satisfied with the product and customer service. The purchase arrived very promptly too!”

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“Looked in many local shops for a new leather purse, nothing worth buying, found Pure Luxuries online and after receiving my new purse, I can honestly say it's the best quality leather I have had in many years. The amount of credit card slots are so handy, the size is just right for fitting in any of my handbags, the outside zipper compartment I use for loose coins. Wonderful purchase.”

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“THE LEATHER BAG I PURCHASED AND SUBSEQUENTLY RETURNED WAS APPALLING. IT LOOKED LIKE SOMETHING I HAD MACHINED MYSELF. ODD ODD ODD.”

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Good afternoon, Thank you for your feedback - please accept my apologies for the disappointment caused by this faulty bag. We will happily provide you with a replacement or refund as soon as we receiving your item back. In the meantime, if there's anything we can do to help, please do let me know. Warm regards, Pure Luxuries Customer Care

“I’m really impressed with the quality! So much so I’ll be buying again for a gift for Xmas . Highly recommend Pure Luxuries !”

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“Quality price and speedy delivery”

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“Excellent product, excellent prices. Would highly recommend”

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“Brilliant service from ordering the bag to the prompt efficient delivery. Would highly recommend using this company.”

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“I was absolutely delighted wth the quality of my purchase, the price and the quick delivery. Would definitely use this company again.”

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“I have bought things from this company over the past few years and their services and goods always exceeded my expectation. Reasonably priced quality goods and always delivered promptly and well-packaged. Will always return to this website if I want to find something of top quality and no need to pay for the hefty price tag.”

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“Love all the stuff xxx”

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“Excellent quality and quick delivery - thank you!!”

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“5 Star for good customer service, which seems very lacking today. I ordered a personalised wallet as a present - wasn't happy with the embossed initials sent it back and full refund given very quickly. Had ordered wallets before and they are superb and such quality for the money.”