Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,290 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bag is neat and attractive but the fastening is inadequate and comes open by itself.”

Helpful Report

Hi Susan, Thank you for your feedback. We're sorry to hear about the issue with the fastening. Your input is valuable, and we’ll look into this to improve the design. If you need assistance, please don’t hesitate to reach out. Warm regards, Faye

“Great products at affordable prices for quality items.”

Helpful Report

Hi Michelle, Thank you for your feedback! We're delighted you found our products to be great value for quality items. We look forward to serving you again soon. Warm regards, Faye

“The Pure Luxuries backpack I bought is a Xmas present for my granddaughter and I am sure she will love it as I do . Such great value for money and I would recommend this company to everyone”

Helpful Report

Hi Nina, Thank you for your kind words! We’re thrilled that you chose a Pure Luxuries backpack for your granddaughter's Christmas gift. We're sure she’ll love it just as much as you do. Warm regards, Faye

“Bought one bag followed by another 3. Real leather, very light ,nice designs very well made and at a reasonable price. Very pleased with my purchases”

Helpful Report

Hi Rana, Thank you for your lovely feedback! We’re delighted to hear you’ve been so pleased with the bags that you came back for more. It’s great to know you appreciate the real leather, lightweight feel, and craftsmanship. Warm regards, Faye

“Great bag for the price and my partner is very happy with it.”

Helpful Report

Hi Jim, Thanks for your feedback! We're thrilled your partner is happy with the bag and that you found it great value for the price. Best wishes, Faye

“Good quality, excellent value for money, delivered on time. Just what I wanted, very pleased with my purchase, Pure luxuries London will definitely be my go to shop if I need a handbag in the future. Thank you.”

Helpful Report

Dear Dulcie,Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and are delighted to know that you found our products to be of good quality and excellent value for money. We understand the importance of timely delivery, and we are glad that your purchase arrived on time. It brings us joy to hear that we were able to provide you with exactly what you were looking for and that you are pleased with your handbag purchase. We take pride in being your go-to shop for future handbag needs, and we promise to continue offering only the best products and service. Once again, thank you for choosing Pure Luxuries London. We truly value your support and look forward to serving you again in the future. Best regards, Faye

“I love my new bag and was impressed by the service I received”

Helpful Report

Hi Sue, Thank you for your kind words! We're delighted that you love your new bag and were happy with our service. We hope to welcome you back soon! Best regards, Faye

“Excellent. Delivery,price and quality. Will certainly consider future purchases”

Helpful Report

Hi Karen, Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with the delivery, price, and quality of your purchase. We look forward to serving you again in the future! Best regards, Faye

“Good quality product and very fast delivery Thank you”

Helpful Report

Hi Debra, Thank you for your kind words! We're so glad you’re happy with the quality of your purchase and our fast delivery service. We appreciate your support! Best regards, Faye

“Very happy with my purchase. Pure Luxuries kindly gave me a birthday discount which was nice. The product is of high quality. I made an error with my address autofil but it wasn't a problem they refunded and re sent out the product. Very happy.”

Helpful Report

Hi Jacqui, Thank you for sharing your experience! We're glad to hear that you were able to use your birthday discount and that you're happy with the high-quality product. It's great that our team was able to resolve the address error smoothly for you. We hope you enjoy your purchase, and we look forward to assisting you again in the future! Best regards, Faye

“'Mitcham' Grey Leather Grab Bag CLT20-88-MITCHAM-GREY × 1 Order #129994 Received my bag a couple of weeks ago, and I absolutely love it. The leather is so soft, the size is just right, the price was more than I would normally pay, but it is well worth the extra spend. This was my second buy, and I was equally delighted with the first! I also had to return an earlier purchase - easily done and no problem with refund. Have recommended the company to all my friends!”

Helpful Report

That's wonderful to hear, Veronica! We're thrilled that you're loving your 'Mitcham' Grey Leather Grab Bag and that it exceeded your expectations. It's great to know that your return process went smoothly as well. Thank you for recommending us to your friends—we look forward to serving you again in the future! Best regards, Faye

“Although the bag that I ordered arrived promptly and was of very good quality I found it much larger than I had anticipated, so unfortunately I did have to return it.i hope to receive my refund as promptly as my order.Thankyou very muck.”

Helpful Report

Hi Sandra, Thank you for your feedback! We're glad to hear that you were pleased with the quality of the bag, even though it turned out to be larger than expected. Your return will be processed promptly, and we hope to serve you again soon with something more to your liking. Best regards, Faye

“This is my 2nd purchase, very happy with the quality and style. Delivery is free and speedy.”

Helpful Report

Hi Debi, Thank you for your continued support! We're delighted to hear you're happy with the quality and style of your purchases, as well as the speedy free delivery. Looking forward to your next order! Best regards, Faye

“Excellent service and prompt delivery plus my friend loved her bag”

Helpful Report

Hi Sally, Thank you for your kind words! We're thrilled that your friend loved her bag and that you were happy with the service and delivery. We look forward to serving you again! Best regards, Faye

“Everything was very straightforward. I live the handbag.”

Helpful Report

Hi Susanna, Thank you for your feedback! We're so glad to hear that everything went smoothly and that you love your handbag. We hope you enjoy using it for a long time to come! Best wishes, Faye

“These bags are good value. Prices very reasonable . Service and delivery prompt.”

Helpful Report

Hi Julia, Thank you for your kind words! We're thrilled to hear that you're happy with the value, service, and delivery. We appreciate your support and look forward to serving you again. Best regards, Faye

“Ordering my bag was easy and I didn't have to wait long before my order was here. It looks smart and eyecatching, I love red especially for gloomy autumn and winter.”

Helpful Report

Hi Joanna, Thank you for your lovely feedback! We're so glad to hear that you're enjoying your new red bag, especially for brightening up those autumn and winter days. Red is such a striking choice! Best wishes, Faye

“Very good prices on items bought and quick service, always a good company to deal with.”

Helpful Report

Hi John, Thank you for your kind words! We're thrilled to hear that you've had a great experience with our pricing and service. We always aim to provide a smooth and efficient process for our customers. Best regards, Faye

“I have previously purchased two beautiful Cross body bags for myself and the quality is so good, my daughter has a birthday coming up so I ordered a nice black shoulder bag for her, once again the quality is as expected and know she will be happy with it, the site is easy to navigate and delivery was quick”

Helpful Report

Hi Sands, Thank you for your lovely feedback! We're delighted to hear that you’ve been impressed with the quality of our crossbody bags and that you've returned to purchase a shoulder bag for your daughter's birthday. We hope she loves it just as much! It's great to know that you found our site easy to use and that delivery was swift. Best regards, Faye

“A good company to deal with. Products are quality and very competitively priced. Having purchased a few things from the Company their delivery is very quick and well packed. Recommended.”

Helpful Report

Hi P. F. Jordan, Thank you for taking the time to share your positive experience! We're thrilled to hear that you appreciate our product quality and competitive pricing. Your recommendation means a lot to us, and we're glad you find our delivery prompt and well-packaged. Best wishes, Faye

Pure Luxuries London is rated 4.9 based on 6,290 reviews