Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,295 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“So happy with my leather bag, fabulous price and super fast delivery, I have just ordered another bag that caught my eye, great service all round.”

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“Poor quality products - had to send my items straight back due to the smell!”

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Hello, Thank you for your review. We are very sorry to hear that there was a problem with a product your purchased. We work hard to ensure that products sent out are in excellent condition but occasionally a product may be despatched in ready assembled packaging, meaning smells acquired by the leather aren't discovered. We value your comments and would like to resolve the issue - please contact us via info@pureluxuries.com with information about your order - unfortunately I cannot find your order linked with your email address - and we will be more than happy to help. Kind regards, Pure Luxuries Customer Care

“Wallet received next day. Delighted.”

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“Finally received my purchase and it's just beautiful. The smell of genuine leather is amazing. Thank you. Will be purchasing from you again hopefully soon!”

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“Haven’t recived confirmation on when my Iterm is begin delivered please can some one sort this thank you”

Pure Luxuries London 3 star review on 4th January 2018

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“I order a bag on the 31st December and although I understand it was Xmas holidays I still haven't received and email when my item will be dispatched?? Plus annoying as there isn't a contract number to call, just email. So far not impressed with delivery.......”

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Good morning Sarah, Thank you for your review. We are very sorry that you did not receive an email. We believe this may have been due to a technical fault with our system which has now been corrected. Someone from our team has emailed you regarding the status of your order which was despatched. If you have any more problems please email us and some one will be in touch as quickly as possible. Kind regards Pure Luxuries Customer Care

“a quality bag,and a very good service”

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“Lovely shoulder bag, beautiful soft leather and excellent value for money, looks far more expensive than it actually was”

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“Really pleased with the choice of products, the speed of delivery, and the quality of the product purchased”

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“Bought a stitch purse for my daughter in law for Christmas. Best price and quick and efficient delivery.”

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“Quick delivery, excellent seller!”

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“Gorgous handbag at N amazing price - very happy lady”

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“I bought a beautiful leather holdall for my husband . The quality is superb and delivery prompt very happy Thankyou”

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“Easily negotiated web site and fast and efficient delivery.”

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“Very quick response from customer services - makes a change from the way some companies work.”

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“Changed my order without any fuss,excellent service”

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“Quick hassle free service and good quality product”

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“Lovely wallet for brother giving me away”

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“Lovely wallet that was extremely good quality and it arrived withinn a few days.”

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“Great products are were always kept informed”

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Pure Luxuries London is rated 4.9 based on 6,295 reviews