Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,304 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my husband a wallet for our 35th wedding anniversary, very pleased with quality. The service was first class from start to finish, even let me amend order, after a mistake on my part on packaging.Initials added looks classy.Ordered in afternoon arrived next morning.I would recommend this company to all my family and friends. FIRST CLASS ALL ROUND SERVICE.”

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“Good quality product delivered free overnight by tracked service with one hour delivery window. Everything I want out of online shopping.”

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“Well made handcrafted leather handbags, great value for money, outstanding service and communication. I would highly recommend this site to friends and would most definitely shop from Pure Luxuries again!”

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“Love my new bag. It is exactly as described. Delivered in a few days. First purchase ftom this site. I'll be back.”

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“great product and quick service - excellent”

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“Great service and Really quick delivery.”

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“Dealing with Pure Luxuries was a very pleasing experience, I found them to be very prompt with dispatching items order and helpful when making enquires also willing to amend order after the event. Will buy from them again.”

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“fantastic quality very well made so nice to have my initials on it this will last longer than me I recommend buy from this company”

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“It was more than 24 hours before dispatch, I was told dispatch would be one day but it then didnt happen for a further 24 hours. The quality of the bags were poor - I bought them in the sale and will pass them on to someone else, if I had paid full price I would have been sending them back for a refund.”

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Good morning Miss Hollingworth, Thank you for your review and feedback. As your order was placed on a bank holiday weekend, it was dispatched on the next working day (Tuesday) as stated on our delivery pages since our offices are unfortunately closed on bank holidays. I'm very sorry to hear that the bags weren't as you expected - if you'd like to return them to us at no cost to yourself using the free pre-paid returns label included with the order, we'll be happy to have a full refund issued for you. Please let me know if there's anything else I can do, I'll be happy to help. Kind regards, Pure Luxuries customer care team

“Great product and great service.”

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“Excellent service, fantastic products at very reasonable prices. I bought a bag in the sale and was thrilled at just how good it was for £30. Keep up the good work.”

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“Excellent all round, great website as you can see close up of the products and there's lots of information. also the product came the next working day.”

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“Thank you for your quick delivery and quality product. My husband really liked the wallet especially the personalised letters.”

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“I bought a wallet it was just as described and had it engraved with my husbands initials would recommend pure luxuries excellent product and very speedy delivery will definitely shop again with them”

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“The wallet is excellent. I would use again and recommend to a friend without hesitation.”

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“Hi lovely well made good quality leather handbag thank you”

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“Excellent service and product”

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“Love my purchase and it was packaged lovely too. It arrived very quickly and I would recommend this site to all my friends and family.”

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“Ordered the gift, it arrived within 2 days. Packaging was great and demonstrated real care and attention. Would definitely use 'pure luxuries ' again. Thanks.”

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“I was very pleased with the prompt attention to my order and any delivery details. This is the second order I have placed with Pure Luxuries and on both occasions I have been more than satisfied with the products.”

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Pure Luxuries London is rated 4.9 based on 6,304 reviews