Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,295 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, really good service,”

Helpful Report

Hi John, Thank you for your review and feedback on our service. Warm regards, Faye

“A lovely bag, very good value thank you 😊”

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Hi Karen, Thank you for your 5 star review,, glad to hear to you think our products are good value and your bag is lovely. Many thanks, Faye

“Love my new handbag wanted large gab bag found beautiful soft leather one for amazing price this is my 3rd one frompure luxuries always fast delivery”

Helpful Report

Hello Julie, Thank you so much for your 5 star review, we appreciate your support for our company. Amazing to hear that this is your 3rd bag from us and you have always experienced fast delivery from us. Thanks, Faye

“Lovely leather bag at a good price. Ordering was very easy and I was kept updated on delivery etc. Bag arrived well packaged and on time. Will definitely be purchasing more bags from Pure Luxuries.”

Helpful Report

Thank you so much, VWdancer, for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you found our leather bag lovely, and that it came at a good price. We also appreciate your kind words about our easy ordering process and regular delivery updates. It brings us joy to know that your bag arrived in impeccable condition and on time. We are grateful for your support, and we can't wait to assist you with more bag purchases in the future. Thank you again for choosing Pure Luxuries London!

“Attractively-priced product lived up to expectations and was delivered on time.”

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Hi Trevor, Thank you for your 5 star review, we appreciate your time. Glad to hear that we lived up to your expectations and delivery was on time. Thanks, Faye

“Item as described and matched my shoes well, quick delivery, will use again”

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Hi Liz, Thank you for your review, lovely to hear it matched your shoes as well :) Thanks, Faye

“I have now bought three beautiful bags from you, and I love each and everyone of them. The quality is amazing and colour choices are great too. I will always buy my bags from you in future,I think they are amazing prices, Thankyou.”

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Hi Carol, Thank you for your review, and we appreciate your thoughts. Very happy to hear that you will always buy bags from us in the future. Thanks, Faye

“I have had a few pieces of bags and purses for 3 years now and everything is beautiful and l lovely selection, arrives very quickly and well packed.”

Helpful Report

Hello Jo, Thank you for your 5 star review. Lovely to hear that you have had a few leather bags from us and have been supporting us for 3 years, we truly appreciate your support. Warm regards, Faye

“Purchased navy Astley bag in sale as a replacement for a Radley - it is absolutely fantastic - what a bargain and fantastic quality. My second bag from Pure Luxuries and certainly not my last.”

Helpful Report

Hello Ashley, Thank you for your 5 star review, we really appreciate it. Lovely to hear that it won't be your last bag from us, we appreciate your continued support. Thanks, Faye

“Excellent company easy to deal with and prepared to go the extra mile to help out with any problems related to orders or stock.”

Helpful Report

Hi Michael, Thank you for your feedback for us and for taking the time to review us :) we appreciate it Thanks, Faye

“A lovely backpack, which I'm keeping. Didn't read the description properly (I was just focused on the type of leather) but if I'd paid full price of £169 I would have been very disappointed at the fact that the straps are material and not leather”

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Dear Elaine,Thank you so much for taking the time to leave a 4-star rating for Pure Luxuries London. We truly appreciate your feedback and we're glad to hear that you are enjoying your lovely backpack. We understand that sometimes it's easy to miss certain details in the product description, especially when you're focused on the type of leather. However, we apologise for any confusion caused regarding the material of the straps. Once again, we thank you for your review and we hope that despite this small oversight, you still find great value in your purchase. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, The Pure Luxuries London Team

“Order arrived super quick and excellent quality.”

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Hello Nita, Thank you for your review, we really appreciate you taking the time to support us. Thanks, Faye

“Oh My Gosh! I really thought there was a catch with the price of this beautiful bag. The leather is top class and the furniture really sets it off. It arrived within 2 days beautifully packed. I am blown away with this bag so much that I have just ordered another one. I have paid more than this for faux leather. So happy! I would urge anyone thinking about Pure Luxuries London to definitely order one of these awsome bags.”

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Hello Mal, Thank you so much for your 5 star review and your kind comments for us. We really do appreciate it, and we completely agree about the faux leather, as well it's not good for the planet having plastic bags. Many thanks, Faye

“Have received two bags from the sale, both lovely and extremely good value at £29 each. Leather looks and feels good quality and they are very well made. I have nothing negative to say and will certainly be choosing Pure Luxuries for any future bag purchases.”

Helpful Report

Hello Pam, Thank you so much for your lovely 5 star review, we really appreciate it. We are very glad to hear that you will be coming back for future purchases 🙂 Many thanks, Faye

“My order arrived in less than 48 hours, with free delivery, and was very well packaged. The leather is beautiful, not so soft that it won’t last, but not so stiff as to be unwieldy. The cashmere blue is a beautiful soft blue grey that goes with lots of colours. The bag is unlined, so a traditional ‘saddle bag’ design, with just one internal cotton pocket - given the choice I’d have liked it completely lined, but with such a huge reduction of mor than 80 per cent due to potential scratching on the clasp (there wasn’t any that I could see), I’ll happily live without a lining. So pleased, I think I’ll order the blush too …. Finally, I wouldn’t hesitate to buy more and different models fromj the company, you get excellent quality leather bags all stunning designs and colours - for the price of high street PVC rubbish. What’s not to love?”

Helpful Report

Dear Gillian, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We are thrilled to hear that you are extremely satisfied with your purchase. We are glad to know that your order arrived in less than 48 hours, with free delivery, and was well-packaged. We take great care in ensuring that our products reach our customers in excellent condition and in a timely manner. We are also pleased to hear that you are satisfied with the quality of the leather. Our aim is to provide products that are not only beautiful but also durable. It is great to know that the leather is not too soft that it won't last, yet not too stiff to be unwieldy. We are delighted that you are so pleased with your purchase that you are considering ordering the blush color as well. We assure you that you will receive the same level of quality and stunning design. Once again, thank you for your kind words and for choosing Pure Luxuries London. We strive to provide our customers with excellent quality leather bags at reasonable prices, surpassing the offerings of high street PVC rubbish. We look forward to serving you again in the future. Best Regards, Faye

“A beautiful bag and just what I was looking for. You would never guess the price from the superb quality leather”

Helpful Report

Hello Lizzy, Thank you for your review, we really appreciate your feedback. Great to hear that the price and quality is up to your standard. Thanks, Faye

“Delighted with my Ambleside bag,great quality, fast free delivery,highly recommend”

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Hello Jackie, Thank you for your review and kind comments for us. We really appreciate it. Thanks, Faye

“This company is the best! Excellent quality, great customer service, bargain price! Will definitely recommend and use again in the future.”

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Hello Christine, Thank you for your kind words, we appreciate you! Fantastic to hear you would recommend and purchase from us again in the future. Thanks, Faye

“Lovely leather cross-body handbag ..”

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Hello BB, Thank you for taking the time to review us, very happy to hear you love your leather cross body bag. Warm regards, Faye

“I can’t remember the last time I purchased a bag of such good quality. Bought it at a reduction with a voucher so extremely happy with a real leather bag at an amazing price.”

Helpful Report

Hello Nicola, thank you for your 5 star review and for leaving a photo of your purchase, we appreciate it :). Glad to hear you think our bags are brilliant quality and love the price. Thank you for supporting us, it means the world to us. Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,295 reviews