Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,298 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service, prompt delivery.”

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“Quick deliver great price and lovely packaging”

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“Ariived before scheduled date. Good quality products and clear website.”

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“Very pleased with the bag I ordered.Service was very good also quick would recommend”

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“Great selection of products and super fast delivery”

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“Lovely bag. Delivery excellent”

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“Good website, easy to order and prompt delivery”

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“this is the second purchase i have made from your company and i have been happy with both purchases. i first bought a tan leather holdall and my son loved it that much that i then purchased a black leather holdall for him which he is equally happy with.”

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“My wife was very happy with the quality of the bag. I was very happy with the price of the bag and the delivery service was great. I would certainly recommend Pure Luxuries. Great Product, Great Service and speedy delivery. 5 stars”

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“Great customer service, good quality.”

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“Easy to order, goods arrived promptly, beautifully packaged and good quality item”

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“Quick delivery of a perfect item.”

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“A product displayed as ' in stock' was not. Got an email from their customer services to say this was a 'rare error'. This order was placed mid Thursday and it took them until late Friday to report the rare error. This means the remainder of order will not now be even looked at again until Monday. I will be lucky to see any paid for products for a week after placing the order. Very poor customer service. BEWARE!!!!”

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Good morning, thank you for your review and feedback. I'm really sorry to hear that - we do endeavour to ensure that we only show items on our website that we have ready for dispatch in our warehouse, so please let me apologise for our error here. I've taken a look at your order for you, and will ensure that your request is processed as a matter of priority. If there is anything else I can do, please do email us where I'll be happy to help. Kind regards, Mark, Pure Luxuries Ltd.

“This is my second purchase. The product is of excellent quality, first class design and works perfectly. Delivery to my door in Australia took only 7 days. Will be pleased to buy more things from you. Stuart”

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“Excellent purse,and worth every penny. I would and have recommended you to other both for service and quality. By. Moo”

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“It wasnn´t first time I bought by Pure Luxuries and in both cases I´m very satisfied. Thanks”

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“What I ordered came very quickly and the service was 2nd to none. I would recommend this company to my friends and family,( 7 brothers & 2 sisters )”

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“I had some issues with the sizing of a bag and ended up ordering 3, none of which were suitable. My choice and nothing to do with Pure Luxuries. Their service was second to none. Free and rapid postage, great communication and all necessary refunds made with the minimum of fuss. Totally recommended.”