Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,307 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bag delivered quickly. Very happy with the product and service received.”

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“Great quality. Speedy delivery. Credit card slots a bit snug”

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Hi Steven, thank you for your feedback and review! The credit card slots often can be quite snug at first - since leather is a natural product, it will adapt and change over time with use to accommodate your cards. Alternatively, if you'd prefer to return the wallet to us using the free pre-paid returns label included with the order, our friendly customer care team will be more than happy to help advise on similar wallets with larger card slots. I hope this helps, and if there is anything we can do please ask. Warm regards, Pure Luxuries London Ltd.

“Quality item, beautiful soft leather and super fast delivery. Thank you Pure Luxuries, my father is very happy with his Father's Day present.”

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“I had never used Pure Luxuries before but certainly will in the future and would recommend. I received update emails regarding my order up until I received it in the post - which was very speedy also. Product was received well packaged and on time.”

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“Overpriced poor quality leather I would not recommend .”

Helpful Report

Good afternoon, Thank you for your review and feedback, I'm very sorry to hear that you're not pleased with your order. We do include a free pre-paid returns label in with every order, so if you'd like to return your order to us at no cost to yourself we'll be more than happy to issue a full refund for you. If there's anything we can do please email us at info@pureluxuries.com where our friendly customer care team will be happy to help. Warm regards, Pure Luxuries London Ltd.

“I ordered a trifold wallet & gift bag from Pure Luxuries. This was a birthday present for a friend, who really loved the wallet, and it was a nice touch to be able to present it in the gift bag. The delivery was received in excellent time. Thanks Pure Luxuries, a perfect gift.”

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“I came upon the Pure Luxuries web site recently and was most impressed by the site, the choice of products, the quality of the products and the prices, so I submitted an order. I was kept fully informed of the progress of my order by email and the item, which I am really pleased with, was received within 17 hours of ordering online! That is what I call fantastic service. Well done Pure Luxuries and thank you very much. You have been Bookmarked for future reference.”

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“my wife really loves this purse she said it is the best one she has ever had it has loads of room for all her cards and different compartments for both paper notes and coins and i must say in my humble opinion it really looks the part and if my wife is happy then believe me so am i.”

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“High quality leather wallet very happy with my purchase”

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“Fast efficient service. Free delivery .Next working day delivery. Good quality products.”

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“Gorgeous item, great price and incredibly quick delivery. Very impressed and will definitely be back to purchase again in future.”

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“Excellent product and service, thank you.”

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“Excellent service from Pure Luxuries....could not ask for better!!”

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“Very nice , worth t money”

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“Excellent service, very quick delivery.”

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“very happy with the personalized travel wallet i bought for my brothers 30th birthday present. came within 2 days. good service. very happy customer”

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“Excellent service .. well done”

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“Excellent service lovely wallet. Perfect gift.”

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“Very good”

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“Excellent service and very prompt delivery with tracking. Also very pleased with my amazing bag - thanks!”

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Pure Luxuries London is rated 4.9 based on 6,307 reviews