Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,299 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 20th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website and excellent, efficient service. Delighted with goods.”

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“Had cause to email customer services and the response was quick and informative. Excellent customer service Great product as well !”

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“Fantastic product. Excellent service”

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“Really great service, I ordered a Bellroy Note Sleeve with embossed initials and received it the day after. The original Bellroy packaging was wrapped in tissue paper with an sticker to identify the wallet had been personally checked prior to despatch, with the whole item gift boxed within aPure Luxuries packaging. The item is professionally embossed and presented well. In addition, the price including embossing was £5 cheaper than direct from Bellroy. I highly recommend Pure Luxuries based on my experience.”

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“Excellent service and excellent product.”

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“I just love my new bag. fantastic quality, nice a roomy but not too large. Just the right size and what I've been looking for. Many thanks Miss J Mitchell”

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“Lovely item fast delivery. First class thank you”

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“Purse arrived very quickly, very good quality,very pleased, will certainly use again.”

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“I ordered a men's leather holdall from Pure Luxuries as a birthday gift for my son. Delivery was prompt, as was their response when I emailed them regarding a problem with the bag. They asked me to return it for a replacement, but as time was of the essence I ordered another which was delivered two days later and is perfect. I was impressed with their efficiency and the friendly yet professional manner in which they dealt with my query. I will certainly use them again.”

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“I purchased a personalised Wallet for my husband. It came very nicely gift wrapped, very professional. My husband was very happy with the wallet and it had enough space for everything. Just a slight criticism is that the personalisation is very small and on the back of the wallet. I had to point it out otherwise it would never have been seen. I would definitely recommend the website and the product.”

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“Excellent company to do business with. Highly reccomended! Regards, S. Brown Lafayette,La. USA”

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“Excellent product and service, thank you.”

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“This was a lovely item,packed very well and I would use them again, very happy!”

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“Sadly It's not what I expected considering wallet is expensive.”

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Good morning, thank you for taking the time to leave your review and feedback. I'm very sorry to hear that the wallet wasn't as you expected - we do include a free pre-paid returns label in with every order, so you can send the unused wallet back to us at no cost to yourself for a refund. Please let me know if there's anything else I can do, I'll be happy to help. Kind regards, Pure Luxuries customer care

“I recently ordered an item from Pure Luxuries via the internet,it was easy to locate exactly what I wanted as was the purchase.Once ordered I found that I had made a slight mistake in the delivery address but an e-mail to customer services,which was responded to with in the hour put things right. Excellent service,speedy delivery and very good value from this company”

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“A really good quality product. packaged well. Delivery was excellent too. Gave a choice of days, then an hours slot and they were dead on time ! makes life so much easier !!”

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“The description and pictures of the goods are adequate, the guality excellent, and the delivery very fast.”

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“Order a wallet, returned as too small. Refund issued within 3 days. Excellent service. Will use again”

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“The passport wallet was good quality and arrived fast.”

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“So I bought a Bellroy wallet or purse? which is tougher and resistant to my throwing it about. You need to get used to carrying less stuff and only what you need which is a good thing in my opinion. Great product. Nicely packaged. Delivered almost as i ordered it, but then I am in London. Recommend Bellroy wallet for the outward bound type and Pure Luxuries for efficient service and delivery.”

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Pure Luxuries London is rated 4.9 based on 6,299 reviews