Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,599 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 11th October 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had no experience of using Pure Cremation or indeed any other direct cremation company. Pure came as a recommendation and I have to say that at every step of the journey Pure managed for our late mother, it was handled with compassion, knowledge and in a timely manner. Special thanks to Tracey (my contact) and Ryan who delivered mum home to me with great sensitivity and warmth. Can highly recommend the team and service at Pure.”

Helpful Report

Posted 2 years ago

It's wonderful to hear that our team provided such a supportive and respectful experience during a challenging time for you and your family. Thank you for sharing your positive experience with Pure Cremation, it means the world to us. Best wishes, Pure Cremation Team

Posted 2 years ago

“I became aware of the different way you could arrange a cremation through TV ads but was rather unsure exactly how it would work. We had a crematorium service for my father but with my sisters, we decided to use Pure Cremation for my mother. It was incredibly straightforward and all of the people we dealt with along the way were very professional and empathetic. I cannot fault anyone, from the team who collected my mother to all of the teams and designated person who kept me informed during the process. It certainly didn’t feel impersonal in any way and I would definitely recommend Pure Cremation.”

Helpful Report

Posted 2 years ago

Thank you, your recommendation means a lot to us and It's heartening to know that our straightforward approach felt personal and supportive to you and your family during this difficult time. Kindest regards, Pure Cremation Team

Posted 2 years ago

“A very smooth and easy process at a very difficult time, particularly as my Father in Law passed away in Berkshire and we live in Scotland. The staff were extremely sensitive and professional and communications were outstanding throughout the process. Highly recommend Pure Cremation Ltd if direct cremation is what you are planning.”

Helpful Report

Posted 2 years ago

Thank you so much, this kind feedback means a lot to us. Best wishes, Pure Cremation Team

Posted 2 years ago

“Excellent service from start to finish.”

Helpful Report

Posted 2 years ago

It was our honour, thank you for these lovely words. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Pure Cremation from start to finish we're very helpful informative and sensitive they made the process very clear to understand and scheduled care was taken by all in interacted with throughout”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Best wishes, Pure Cremation Team

Posted 2 years ago

“Excellent company they fulfilled all my wishes and really cared and looked after me at a very sad time. I'm covered for when I pass away in the knowledge that I'll be in good hands”

Helpful Report

Posted 2 years ago

Thank you, it means a lot to us to know that we were able to fulfil your wishes and provide caring support when you needed it most. All the best, Pure Cremation Team

Posted 2 years ago

“both my parents passed away in the last few months ' and both parents had pure cremation . we had such a problem with the doctors and there handling of the paper work ' & pure cremation did there upmost to rectify this . they kept me up to date with everything on a daily basis '. they even played my parents favourite music the time of there cremation .. the biggest thank you was to Steph the lady who brought both my parents back home to me .. she showed so much kindness and compassion . she was bery smart and very professional .. being alone when my dad came back she gave me a hug which went up and beyond her dutys .. so a big thank you. Steph from manchester ... i would say pure cremation is a wonderful caring company with amazing staff thank you mrs paula selby”

Helpful Report

Posted 2 years ago

It's truly touching to hear about your experience with our team during such a difficult time. Thank you for sharing your story with us and for mentioning Steph in your review. Kindest regards, Pure Cremation Team

Posted 2 years ago

“i would like to say that you coverd everything to a high standard. and i would recamend pure cremation ltd to aneyone tank you very much robert girdler'”

Helpful Report

Posted 2 years ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. The whole team greatly appreciates this positive feedback. All the best, Pure Cremation Team

Posted 2 years ago

“A really good experience, took the load off me at a very bad time. Very kind staff, like dealing with friends rather than a business. Every question answered. I checked other cremation firms first, but many didnt bring loved ones home, which was what we wanted, or tried to sell extras. So glad we chose Pure Cremation. recommend highly.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. With kindest regards, Pure Cremation Team

Posted 2 years ago

“The loveliest people...helpful, kind, knowledgeable and efficient. Nothing is too much trouble. They kept in contact all the time. The people who picked my relative up were calm and sympathetic...were happy to do an extra drive by where my relative lived which was so important to us. Thank you”

Helpful Report

Posted 2 years ago

We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your review and comments. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Pure cremations took great care of ensuring that everything was taken care of when my dad sadly passed away last month. From the first call they were extremely empathetic and kept me informed at every step. So much stress was taken off the family which has given us time to grieve and celebrate his life in our own time . As a result of this experience, my partner and I will now be pursuing a plan for us so the kids do not have to worry when our time is up. Thank you to all the lovely people I spoke to, you made such a difference during this very difficult time x”

Helpful Report

Posted 2 years ago

We're so grateful for your kind words about your experience with us during such a challenging time. It means a lot to hear that our team provided empathy and support to you and your family from the first call. Best wishes, Pure Cremation Team

Posted 2 years ago

“Excellent service always respectful and caring”

Helpful Report

Posted 2 years ago

Thank you for these lovely words and for taking the time to share your experience of our care. Best wishes, Pure Cremation Team

Posted 2 years ago

“My late wife was recently cared for by Pure Cremations. They havwe been wonderful with me throughout this whole process from the moment of my wife's death to the moment the ashes were returned home. Caring, positive professional and extremely efficient I was kept informed and supported through every step of the journey. Cannot be too highly recommend, I have done so to all my family and friends and I am very glad I will be taken care of by these wonderful people when my time comes.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing your experience with us during such a difficult time. We're deeply touched by your feedback. It is good to know that our team was able to provide caring, professional, and efficient support throughout the entire process of caring for your late wife. Your kind words mean the world to us, and we're honoured to have been able to help during this time. All the best, Pure Cremation Team

Posted 2 years ago

“I found Pure Cremation offered me a compassionate and professional service when my husband recently died.Staff were kind which is very important when you are newly bereaved and in a state of quiet desperation. I felt reassured on my first contact that I could trust Pure Cremation”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience. We're honoured that you trusted us with your husband's arrangements. and It is good to know that our team made you feel supported and reassured. All the best, Pure Cremation Team

Posted 2 years ago

“Pure cremation delt with my dad respectfully and professionally when he passed. They kept me informed and up to date from the beginning and right to the end when my dad came home.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience, it has been an honour to care for your dad and to support you. All the best, Pure Cremation Team

Posted 2 years ago

“From our initial phone call to advise of my father’s passing to the return of his ashes, the service from Pure Cremation was exceptional. Can’t thank them enough and would recommend them to anyone looking for a no fuss funeral”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us and for these touching words. Best wishes, Pure Cremation Team

Posted 2 years ago

“Pure cremation handled my mums cremation they were very respectful and kind when mum passed. The office staff kept us informed every step of the way we can't thank them enough for how they handled everything”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. Kindest regards, Pure Cremation Team

Posted 2 years ago

“This service was requested for my father, and I thought it was slightly unorthodox at first, but it made sense. It has gone incredibly well. So well, I feel this is now right for myself. I also have other family members that feel this is right for them as well. Remarkably, others tried to meddle and Pure Cremations were incredibly professional, only ever dealing with the policyholder in order to prevent the process from derailing in someway. A very grateful to the person who delivered my dad back home, you were so lovely.”

Helpful Report

Posted 2 years ago

Thank you so much. This wonderful review will give our dedicated team such a 'lift'. Thank you for sharing your experience - your words will inspire us all. All the best, Pure Cremation Team

Posted 2 years ago

“Hi I can't express my gratitude enough a seamless service very sympathetic and efficient I would highly recommend Pure Cremation fantastic service thank you”

Helpful Report

Posted 2 years ago

Thank you, it is good to hear that our care and support made a difference to your family. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Would recommend, very caring. Mum passed away and they guided me through it all the way, constantly in contact we me at every stage. Very discreet and respectful return of ashes. I will certainly be using them for me”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us, your feedback means a lot. We're honoured to have been able to provide caring guidance and support at this time. Kindest regards, Pure Cremation Team

Posted 2 years ago

Pure Cremation is rated 4.9 based on 8,599 reviews