Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,208 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first experience of using a direct cremation company. The service and overall experience was outstanding.”

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Posted 6 months ago

Thank you for sharing your experience. We're really pleased to read that your experience with Pure felt outstanding. It’s good to know the team were able to support you and make the process feel straightforward. Kindest regards, Pure Team

Posted 6 months ago

“Pure Cremation kept me updated all the way through I was well impressed.”

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Posted 6 months ago

Thank you for taking the time to leave a review. We're really pleased to read that you felt kept updated throughout the process and that the communication from the team made a positive difference. All the best, Pure Team

Posted 6 months ago

“Everything was dealt with dignity and understanding of how relative is feeling.”

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Posted 6 months ago

Thank you for sharing your experience of our care. It’s wonderful to read that everything was handled with dignity and understanding during such a difficult time. Best wishes, Pure Team

Posted 6 months ago

“So easy and very respectful. The whole process was so very easy and it meant I didn't have to worry about organising a funeral. We had an amazing get together in our local pub with food etc which everyone thoroughly enjoyed and said it was exactly what my husband would have wanted.”

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Posted 6 months ago

Thank you for sharing your experience. It’s wonderful to read that the process felt straightforward and respectful, and that it gave you the space to focus on celebrating your husband’s life in a way that felt right for you and your family. It sounds like the gathering at your local pub was a really special tribute, and it’s lovely that everyone felt it reflected what your husband would have wanted. Take care, Pure Team

Posted 6 months ago

“The service was excellant from reporting of my mother-in-laws death to the return of the ashes.”

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Posted 6 months ago

Thank you so much, Nicola. It's good to know that you found our service to be excellent at every stage of care. All the best, Pure Team

Posted 6 months ago

“They were brilliant from start to finish took excellent care of my dad and kept me updated throughout the whole process. All the staff showed great care with dad and us as a family.”

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Posted 6 months ago

Thank you for sharing such a lovely review. It’s really good to know that you felt kept updated and supported throughout, and that the team’s care and attention helped you and your family feel reassured while we were looking after your dad. Best wishes, Pure Team

Posted 6 months ago

“I can only praise the team for making a difficult time stress free. From the initial contact through to completion they dealt with the process in a very professional and sympathetic way.”

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Posted 6 months ago

Thank you for your lovely review and five-star rating. We’re glad we could support you during a difficult time with care and professionalism. Kindest regards, Pure Team

Posted 6 months ago

“My friend arranged his own funeral so everything was in place. They were very helpful and I felt they were very compassionate.”

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Posted 6 months ago

Thank you for your lovely review and five-star rating. Kindest regards, Pure Team

Posted 6 months ago

“Efficient,respectful understanding staff. Respectful of persons wishes. Very pleased with their service at such a difficult time.”

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Posted 6 months ago

Thank you for taking the time to share your experience. Your positive feedback means the world to our entire team. Best wishes, Pure Team

Posted 6 months ago

“I was so impressed how much I was kept informed. I would recommend pure cremation to all my friends”

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Posted 6 months ago

Thank you for your kind feedback. It’s wonderful to hear that staying informed helped you feel supported and that you’d recommend Pure Cremation to others. Take care, Pure Team

Posted 6 months ago

“Very professional and respectful. Couldn't do to much for you. Kept informed every step of the way. Made it so much easier to give my dad his wishes. Knowing my dad was in the best hand helped me with my sadness. From start to finish all the team were so caring, and having dad brought home every step to could follow. So pleased both my parents chose pure cremation. Would definitely recommend.”

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Posted 6 months ago

Thank you for your kind feedback. It's good to know that we could make this time feel a little easier by providing regular updates. It's also lovely to read that you felt reassured that your father was in good hands, and this helped ease your sadness. All the best, Pure Team

Posted 6 months ago

“I had a very positive experience with Pure Cremation. All the staff were friendly, polite, and supportive throughout. As this was my first time using a service like this, I wasn’t sure what to expect, but it helped me see death and bereavement differently. Instead of having to plan a traditional funeral - something that can be time‑consuming, financially difficult and extremely emotional - my mum arranging her own committal gave me the space to focus on preparing a celebration of her life, which really eased the burden. I think if mum could see now how her making and taking the decision to do that has helped me and my family, I think more people would do the same for the ones they love. I especially appreciated the kindness of the colleague who delivered her ashes. Overall, a very good service during a difficult time.”

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Posted 6 months ago

Thank you for taking the time to share such a thoughtful and personal review. It really means a lot to read that the team were able to support you. It’s lovely to know your mum’s decision helped give you the space to focus on celebrating her life in a way that felt right for your family. Best wishes, Pure Team

Posted 6 months ago

“Thank you Pure Cremation for your care of our mum. Your help and support at that was appreciated. We couldn't have got through this without you. Also your timing was like clockwork with all the holdups we had you explained everything to us took control to ease our pain. Thankyou”

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Posted 6 months ago

Thank you for taking the time to share such a heartfelt review. It’s truly meaningful to read that the team were able to support you and your family, and that the clear communication and guidance helped bring extra reassurance. Kindest regards, Pure Team

Posted 6 months ago

“Having a prepaid cremation takes all hassle out of dealing with loved ones when they pass . Regularly keeping updated and informed. So helpful with personal requests. At a sad time a very professional service highly recommended”

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Posted 6 months ago

Thank you for sharing your thoughts. It’s really good to know that having the prepaid plan gave you reassurance and helped make things simpler when it was needed. We're also pleased that the regular communication and updates shared by our team made this time easier. Take care, Pure Team

Posted 6 months ago

“We cannot recommend Pure Cremstion enough, they were helpful, respectful and professional at a very stressful and sad time for our family. From start to finish they were brilliant, keeping us informed and updated, they took a lot of pressure and stress away from us, it was a massive help not having to worry about making arrangements at the time emotions and sadness were high. Thank-you so much .”

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Posted 6 months ago

Thank you for taking the time to share your experience. We're really pleased to read that the team were able to support you and your family when you needed it most. It’s good to know that the updates and guidance helped take some of the pressure away while you were dealing with so much at once. All the best, Pure Team

Posted 6 months ago

“Very Friendly and efficient service.”

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Posted 6 months ago

Thank you for sharing your experience. We’re glad to hear the service felt friendly and efficient during this time. Kindest regards, Pure Team

Posted 6 months ago

“Without question the best service I've ever received from any company. I cannot recommend them enough”

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Posted 6 months ago

Thank you for your feedback. That’s incredibly kind of you to say and it really means a lot to know that you felt the service was the best you’ve received. We're also very grateful for your recommendations. Best wishes, Pure Team

Posted 6 months ago

“I can’t thank Pure Cremation enough for the care and professionalism they showed from start to finish. During such a difficult time, everything was handled with compassion, dignity, and clear communication, which gave me real peace of mind. I was especially touched when my grandmother’s ashes were delivered directly to my door. The gentleman who brought them was so thoughtful and respectfully asked if there was anything else he could do before leaving. That kindness meant a great deal to us all. I dont mind if I was contacted afterwards regarding the service I received.”

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Posted 6 months ago

Thank you for sharing such a thoughtful and heartfelt review. It’s truly wonderful to read that the team were able to support you with care, professionalism and clear communication, and that the return of your grandmother’s ashes was handled with such respect. All the very best, Pure Team

Posted 6 months ago

“Staff was lovely, very considerate when speaking with me about the care of my father's ashes. Kept me in formed every step of the way.”

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Posted 6 months ago

Thank you for taking the time to share this with us. It's nice to know you found our team helpful and considerate when discussing your father's arrangements. Kindest regards, Pure Team

Posted 6 months ago

“I have never been in this situation before where a close relative passes away with no funeral. However, the event was handled well throughout and professionally. I was kept informed at all stages .”

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Posted 6 months ago

Thank you for your kind review. We're glad the arrangements were handled professionally and that you felt informed at every stage. All the best, Pure Team

Posted 6 months ago

Pure Cremation is rated 4.9 based on 8,208 reviews