UK Drills Reviews

Name: UK Drills
Address: 24-26 Wigan RoadHindley, Wigan, 24-26 Wigan Road Hindley Wigan, Manchester
Rating: 4.69

4.7 Rating 4,036 Reviews

92 %

of reviewers recommend UK Drills

Company Reviews

Metrics

Info

4.7

Based on 4,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01942 523627

Location:

24-26 Wigan RoadHindley,
Wigan,
24-26 Wigan Road Hindley Wigan
Manchester
WN2 3BE

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UK Drills 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely terrible , had to send them back.”

Helpful Report

Posted 4 years ago

“The 10mm brad bit drill x 120mm long I ordered was delivered as 10 No. 10mm bradpoint drills x 70mm long. The edges of these drill were so soft they dulled after drilling into white oak by 5mm! Not very good quality at all.”

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Posted 4 years ago

“I would be happy to write a review......if I ever receive them !!”

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Posted 4 years ago

“Still waiting for goods to arrive.”

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Posted 4 years ago

“The masonry drill bit won't go through brick, which is what I bought it for ! So can't recommend it.”

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Posted 4 years ago

“on the 15th of September I received a substantial order of assorted drill bits but one of the items was faulty so I had to contact them. They were initially very courteous about this and agreed to send me a replacement item but it is almost 7 weeks later now and this item has still not arrived. I have tried twice to contact them about this through their websites "contact us" option but they have not even acknowledged my attempt to contact them on this matter so have no idea of what is happening about this issue. This will be the last time I use this company as up to now they have always been reliable with their delivery and exceptionally decent with their prices but if this is a sign of things to come I would rather go elsewhere in the future.”

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Posted 4 years ago

“Broke 18 4mm drill bits while trying to drill a hole in aluminium . Really poor quality”

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Posted 4 years ago

“I used UK drills online chat to select a drill bit. The advice given was incorrect and cost me money. I reported this to UK drills and they were rather inapologetic.”

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Posted 4 years ago

I am very sorry about this - Please let us have your original order and we can arrange a refund. Regards Louise

Posted 4 years ago

“I bought a titanium drill set 1.5-13mm. The 13mm was blunt to look at and the rest were not much better. They are now taking room up in the workshop collecting dust. Don’t bother wasting your money.”

Helpful Report

Posted 4 years ago

Thank you for your recent review. I am very sorry that there was a problem with the item you received. I can arrange to send a replacement or issue a refund for this item, whichever option suits you best. I look forward to hearing from you. Regards Louise

Posted 4 years ago

“The masonry drill bits I ordered where poor quality. I was drilling into brick and progress through the material was slow and difficult. After the first hole, the drill bit was blunt and could not be used again. I found another unused masonry drill bit in my tool box that I used to drill through the same material with greater ease, and without the drill bit getting noticeably blunt.”

Helpful Report

Posted 4 years ago

Full Refund Issued as requested by customer

Posted 4 years ago

“Very disappointing didn't last, Wickes have the longest lasting masonry drills I've ever tried.”

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Posted 4 years ago

“Brought several wood boring bits from 10 to 16mm diameter. None of them cut the timber properly. The 12mm was bent and rotated all over the place. I tried to sharpen some which helped a bit. Resorted to buying a complete new set of wood boring bit from a repeatable supplier. ALL cut timber like butter. All were dead straight. It’s the first and last time I will use UK Drills. Try them out yourselves, you don’t need to listen to me.”

Helpful Report

Posted 4 years ago

“I ordered a 172mm core drill, prior to ordering I checked to see if my standard adapter would fit, I was told it would. When I went to use the drill on a job the adapter would not fit, so, after consulting with your "experts" I had to order one of your unique adapters. Due to the urgency I paid £5.50 for nxt day delivery. The adapter arrived and fitted the drill, but my standard pilot drill would not fit your adapter, so, after consulting with your "experts" I had to order one of your unique pilots. Due to the urgency I paid £3.30 for nxt day delivery. The taper pilot then kept coming loose and falling out during the drilling operations. Altogether a frustrating expensive not to be repeated experience, why the hell cant you make clear the unique nature of your products.”

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Posted 4 years ago

“I bought some lip and spur drillbits and a large forstner bit. The drillbits are just about usable but very low quality. The forstner bit is completely useless and will not make a decent hole. It chatters and wonders from side to side even when using in a pillar drill this bit is shockingly bad.”

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Posted 4 years ago

“Both of the drill bits have now snapped on the first time of using”

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Posted 4 years ago

“Asked for a diamond core cutter to cut Indian sandstone. Once tried using wasn’t good and by then missed 7 days return. Will not use again”

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Posted 4 years ago

“Unfortunately the drill bits couldn't hack it and were not able to drill through the material.”

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Posted 4 years ago

“Tried to drill into mild steel and it broke the bonding of the tungsten to the steel of on first hole. Tungsten is actually cracked it is so badly made. Very expensive item for poor quality”

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Posted 4 years ago

“Just recieved an e mail from UK drills who will replace the order despite it probably not being their fault so my previous review is a little unfair.”

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Posted 4 years ago

“Unfortunately my experience with these TCT drills for stainless steel was not good. First time out the 4mm & 5mm cutting yip broke off.”

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Posted 5 years ago

UK Drills is rated 4.7 based on 4,036 reviews