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UK Drills Reviews

4.7 Rating 3,807 Reviews

93 %

of reviewers recommend UK Drills

Company Reviews

4.7

Based on 3,807 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01942 523627

Location:

24-26 Wigan Road Hindley Wigan
Wigan
WN2 3BE

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UK Drills 5 star review on 26th August 2023

UK Drills 5 star review on 25th May 2023

Anthony Bramley

UK Drills 5 star review on 26th September 2022

UK Drills 5 star review on 20th September 2022

UK Drills 5 star review on 20th September 2022

UK Drills 5 star review on 20th September 2022

UK Drills 5 star review on 20th September 2022

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for fast delivery but didn't get it. No refund was offered either, despite being notified the delivery was going to be late. The drill bits themselves were useless and went completely blunt within 30 seconds of drilling into stone. Appalling all round.”

Posted 2 years ago

We were not advised of any delay with the delivery and haven't received any communication regarding the drill bits. On receipt of this review a full refund has been issued.

Posted 2 years ago

“Ordered 2 x 10.5mm reduced shank drills through Amazon, both drill were bent, with run out of 1.5mm. 2 more drills dispatched which arrived today both drills exactly the same as original's, not impressed wont be using this company again.”

Posted 2 years ago

A full refund was issued

Posted 2 years ago

“sorry to say, but the drills never arrived and have been sent back to you by DHL.!!! courier supposedly called twice while we were open but " couldnt see anybody" even though we had a DHL delivery the same day!!! will be asking for a refund shortly as one has not been forthcoming.”

Posted 2 years ago

“Hi sorry to say your drills Will not drill butter My old ones work far better The only thing I can do with yours is dusty bin”

Posted 2 years ago

“4mm brad tip drills were useless. Sharpened at an angle so they would not cut, have had to throw them away. Buy cheap, pay twice........”

Posted 2 years ago

“I recently bought two sets of drills one set of mm drills up to 12mm. They are ok. A set of masonry drills are useless, after drilling two holes a standard brick they were worn out. I had to buy new ones locally to complete the job.. Cyril Hines”

Posted 2 years ago

“Not that impressed. Purchased Tin coated 1 - 13mm set and to be honest some are very reluctant to drill even aluminium or plastic. I've used old Dormer drill all my life and will have to save up to buy some more of those. These UK Drills are not even as good as the disposable company jobber drills used on our shop floor. The good thing is I now have a metal case to gradually fill with proper drills as I acquire them.”

Posted 2 years ago

“Not impressed with these drills. 5mm drill bit sheared after drilling only 5 holes”

Posted 3 years ago

“I was surprised at how poor quality they were. I was going to complain but decided that at that price I should have known better. The blade was thinner than others I have and wouldn’t cut”

Posted 3 years ago

“Does anyone in UK drills ever carry out quality audits on their twist drill shipments from China ? In my recent order ( #000050982) three sizes of drill, 0.8/0.9 and 1.8 diam. just make a mark on the surface of the brass sheet - no hole? What is the point of selling blunt pieces of wire ? I called your company the day after delivery, made a complaint and the lady said that she would send out higher grade replacements, still awaiting them. Your product might be cheap but your quality is non-existent”

Posted 3 years ago

“The drill were not high speed steel. The cutting edges were curved instead of straight so they didn't cause the swarf to curve away but tended to clog the cutting edge. The smaller drill were not even straight and using a hand drill were all woobly. My very old HSS and blunt drills were better than these. UK drill had the decency to refund me when I returned them. That at least gained them points for honesty.”

Posted 3 years ago

“absolutely terrible , had to send them back.”

Posted 3 years ago

“The 10mm brad bit drill x 120mm long I ordered was delivered as 10 No. 10mm bradpoint drills x 70mm long. The edges of these drill were so soft they dulled after drilling into white oak by 5mm! Not very good quality at all.”

Posted 3 years ago

“I would be happy to write a review......if I ever receive them !!”

Posted 3 years ago

“Still waiting for goods to arrive.”

Posted 3 years ago

“The masonry drill bit won't go through brick, which is what I bought it for ! So can't recommend it.”

Posted 3 years ago

“on the 15th of September I received a substantial order of assorted drill bits but one of the items was faulty so I had to contact them. They were initially very courteous about this and agreed to send me a replacement item but it is almost 7 weeks later now and this item has still not arrived. I have tried twice to contact them about this through their websites "contact us" option but they have not even acknowledged my attempt to contact them on this matter so have no idea of what is happening about this issue. This will be the last time I use this company as up to now they have always been reliable with their delivery and exceptionally decent with their prices but if this is a sign of things to come I would rather go elsewhere in the future.”

Posted 3 years ago

“Broke 18 4mm drill bits while trying to drill a hole in aluminium . Really poor quality”

Posted 3 years ago

“I used UK drills online chat to select a drill bit. The advice given was incorrect and cost me money. I reported this to UK drills and they were rather inapologetic.”

Posted 3 years ago

I am very sorry about this - Please let us have your original order and we can arrange a refund. Regards Louise

Posted 3 years ago

“I bought a titanium drill set 1.5-13mm. The 13mm was blunt to look at and the rest were not much better. They are now taking room up in the workshop collecting dust. Don’t bother wasting your money.”

Posted 3 years ago

Thank you for your recent review. I am very sorry that there was a problem with the item you received. I can arrange to send a replacement or issue a refund for this item, whichever option suits you best. I look forward to hearing from you. Regards Louise

Posted 3 years ago

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UK Drills is rated 4.7 based on 3,807 reviews