UK Drills Reviews

Name: UK Drills
Address: 24-26 Wigan Road Hindley Wigan, Wigan
Rating: 4.69

4.7 Rating 3,807 Reviews

93 %

of reviewers recommend UK Drills

Company Reviews

Metrics

Info

4.7

Based on 3,807 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01942 523627

Location:

24-26 Wigan Road Hindley Wigan
Wigan
WN2 3BE

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UK Drills 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The masonary drill bit I purchased was utterly useless - worst drill bit I've ever had. Supposed to be for concrete but wouldn't even go through brick!”

Helpful Report

Posted 4 years ago

Full refund issued

Posted 4 years ago

“I was promised that the HSS drills i purchase were as good Dormer drill bits, This wasn't true drill burnt out quickly.”

Helpful Report

Posted 4 years ago

“Delivery was good - arrived as expected. However. Quality of drill bite very poor - we only drilled 6 holes for each of the 16mm drill-bits into concrete before they snapped - very disappointing.”

Helpful Report

Posted 5 years ago

“Your claim of offering "The best quality drill bits guaranteed" is laughable. I ordered a 400mm x 12mm concrete drill bit that was bent and 'wobbled' in my drill. I complained and you replaced it with another one that was the same even after asking that you checked it in a drill before posting. I complained again and asked you CHECK IN A DRILL BEFORE POSTING. You said they were made in China or Germany and I asked for one made in Germany this time. The third drill came very quickly but was exactly the same. So your claim of highest quality is not backed up in your service to customers and customers should be made aware of this. Your website looks good but doesn't reflect the claims you make regarding the QUALITY of what you sell.”

Helpful Report

Posted 5 years ago

Customer ordered 3 drill bits of the same type, it appears there was only an issue with 1 of the 3, possibly a bad batch - this happens every now and again. We have issued a full refund for all 3 drill bits and the postage as a gesture of goodwill.

Posted 5 years ago

“Tips come off easy”

Helpful Report

Posted 5 years ago

“it said in description drill bit for stainless steel and we bout around £100 we try to make a small hole in stainless steel post with 2mm thickness only but the drill bit cant make even one hole. in first hole break. then we try another drill it happen again. its the worst drill bit ever we seen. if you buy the cheapest drill bit from screwfix its 10 times better than this one. the worst drill bit ever seen”

Helpful Report

Posted 5 years ago

“shocking service will try to avoid in future”

Helpful Report

Posted 5 years ago

Unfortunately the order did not leave on the day it was placed, refunded cost of postage to customer.

Posted 5 years ago

“I was expecting a thoroughly precise drill bit from a company who specialises in drill bits. I was deflated when I used the bit you sent. It was an urgent job and I had found it difficult to find a 12 mm flat bit, so I had to use it anyway. The centre point of the bit is way off centre and so the bit causes wobble during drilling, which clearly makes for inaccurate drilling. I had really thought that I had found a solid, reliable tool company as opposed to trawling through Amazon, Ebay etc,. etc.. Despite your competitive prices, I would not be inclined to purchase from you again. Rod Foster”

Helpful Report

Posted 5 years ago

“Drill bits didn’t come on time when I paid for fast delivery. When I first went to use my new 25mm sds bit, it wouldn’t fit into my drill as the end of the bit was as bent as a banana. Cost me time & money having to leave a job to go buy one from a nearby supplier. I’m far from a moaner, but I’ll not be using these guys again. I thought it was too cheap to be true.”

Helpful Report

Posted 5 years ago

“Utter rubbish, both the delivery and the product. The wood bits were unusable because they were blunt and I ended up throwing them out. I made a big mistake in not checking the order when they emailed the confirmation and as a consequence I received 2x parcels of some of the drills and not all the sizes I ordered.”

Helpful Report

Posted 5 years ago

Thank you for your review. Please can you let me have your original order number so I can look into this further for you. Regards Louise

Posted 5 years ago

“The wood bits i bought were the worst I've ever bought, unusably blunt and struggling to drill into pine. I highly recommend you don't use uk drills as even Screwfix's, b&q's and toolstation's budget drill sets are considerably better then this rubbish. Mine are now all in the bin.”

Helpful Report

Posted 5 years ago

“Although the drills were cheap, they did not cut mild steel. You need to check the rubbish you sell.”

Helpful Report

Posted 5 years ago

“Chinese rubbish would not cut anything not a sharp edge to be seen how to to get a bad reputation after 2 members of your staff had allegedly checked item .now in the bin vote with feet”

Helpful Report

Posted 5 years ago

“The service was good but I would not recommend purchasing anything from this site unless you are ok with your email address being passed on to another company to pester you unless you unsubscribe from their list.”

Helpful Report

Posted 5 years ago

“I never received my delivery I did call but no one got back to me”

Helpful Report

Posted 5 years ago

“Aol.com, the leather setter I purchased 2 years ago is not good atall. In fact We are saving to buy a replacement now”

Helpful Report

Posted 5 years ago

“I purchased two 13.5 mm blacksmith drill bits, to do a specific job i.e. To drill through 6 mm mild steel angle iron. Pilot holes where drilled in stages up to 12.5 mm then using a brand new 13.5 mm drill bit this refused to bore through and just got hot, the drill was then sharpened and drilling continued, with extreme difficulty it finally made it through but not without chipping some of the flutes off. So in short these drill bits are not fit for purpose!!!!”

Helpful Report

Posted 5 years ago

“Drill bits lose cutting edge as soon as they touch steel. Went through 10, 13 mm drills drilling one hole. That was after using 10 5mm drills to pilot the steel first. Absolute waste of money.”

Helpful Report

Posted 5 years ago

“The quality of the drillbit was very poor it snapped in the machine which delayed the job and the company was very indifferent to this and did not offer a replacement or refund”

Helpful Report

Posted 5 years ago

“Purchased TCT drills for stainless steel as advertised on your website, they did not work! Ordinary drills worked better!”

Helpful Report

Posted 5 years ago

UK Drills is rated 4.7 based on 3,807 reviews