UK Drills Reviews

Name: UK Drills
Address: 24-26 Wigan RoadHindley, Wigan, 24-26 Wigan Road Hindley Wigan, Manchester
Rating: 4.69

4.7 Rating 4,512 Reviews

93 %

of reviewers recommend UK Drills

4.7

Based on 4,512 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01942 523627

Location:

24-26 Wigan RoadHindley,
Wigan,
24-26 Wigan Road Hindley Wigan
Manchester
WN2 3BE

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UK Drills 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some lip and spur drillbits and a large forstner bit. The drillbits are just about usable but very low quality. The forstner bit is completely useless and will not make a decent hole. It chatters and wonders from side to side even when using in a pillar drill this bit is shockingly bad.”

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Posted 5 years ago

“Both of the drill bits have now snapped on the first time of using”

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Posted 5 years ago

“Asked for a diamond core cutter to cut Indian sandstone. Once tried using wasn’t good and by then missed 7 days return. Will not use again”

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Posted 5 years ago

“Unfortunately the drill bits couldn't hack it and were not able to drill through the material.”

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Posted 5 years ago

“Tried to drill into mild steel and it broke the bonding of the tungsten to the steel of on first hole. Tungsten is actually cracked it is so badly made. Very expensive item for poor quality”

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Posted 5 years ago

“Just recieved an e mail from UK drills who will replace the order despite it probably not being their fault so my previous review is a little unfair.”

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Posted 5 years ago

“Unfortunately my experience with these TCT drills for stainless steel was not good. First time out the 4mm & 5mm cutting yip broke off.”

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Posted 5 years ago

“I ordered a couples of items from this company that had free postage but I had paid for next day delivery but not realising that ordered before or weekend then I paid extra for nothing. I rang to speak to customer services and got a very non understanding you should have read the small print attitude and no refund of postage. Wont buy from these again.”

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Posted 5 years ago

“I ordered two of the same drills bits and only got one.. ? When is the other one going to arrive..? Not very happy.”

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Posted 5 years ago

Thank you for your review. I am very sorry that there was an item missing from your delivery. I will send the missing item out 1st class post today. Regards Louise

Posted 5 years ago

“The flat bits are very thin and twist I got a few holes done and had to throw them away I won’t be buying them again disappointing”

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Posted 6 years ago

“Wrong item sent, emailed company, with photo proof, was told correct item would be sent out, never recieved”

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Posted 6 years ago

“Hi, the drill bits that I bought have been terrible. I will not be purchasing again from here.”

Helpful Report

Posted 6 years ago

Thank you for your recent review. I am very sorry that there was a problem with the item you received. I can arrange to send a replacement or issue a refund for this item, whichever option suits you best. I look forward to hearing from you. Regards Louise

Posted 6 years ago

“I was expecting a lot more from the drills, they wouldn't go through the paving slabs so I had to go to Scewfix for some drills that worked. Too much hassle to complain and send them back.”

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Posted 6 years ago

“Very disappointing service this time. Have used UK Drills regularly in the past and been very pleased. Received some very undersize drill bits. Telephoned to raise issue and was promised warehouse would check and send replacements. Heard nothing, no email to confirm replacements on their way. Rang again after a week or so, and was told no record of my initial request but told again warehouse would send replacement...no contact, no email to confirm..so yes, still waiting...….”

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Posted 6 years ago

“The drills where terrible instantly blunted on 316 stainless steel”

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Posted 6 years ago

“I've got to say they absolute rubbish”

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Posted 6 years ago

“The masonary drill bit I purchased was utterly useless - worst drill bit I've ever had. Supposed to be for concrete but wouldn't even go through brick!”

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Posted 6 years ago

Full refund issued

Posted 6 years ago

“I was promised that the HSS drills i purchase were as good Dormer drill bits, This wasn't true drill burnt out quickly.”

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Posted 6 years ago

“Delivery was good - arrived as expected. However. Quality of drill bite very poor - we only drilled 6 holes for each of the 16mm drill-bits into concrete before they snapped - very disappointing.”

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Posted 6 years ago

“Your claim of offering "The best quality drill bits guaranteed" is laughable. I ordered a 400mm x 12mm concrete drill bit that was bent and 'wobbled' in my drill. I complained and you replaced it with another one that was the same even after asking that you checked it in a drill before posting. I complained again and asked you CHECK IN A DRILL BEFORE POSTING. You said they were made in China or Germany and I asked for one made in Germany this time. The third drill came very quickly but was exactly the same. So your claim of highest quality is not backed up in your service to customers and customers should be made aware of this. Your website looks good but doesn't reflect the claims you make regarding the QUALITY of what you sell.”

Helpful Report

Posted 6 years ago

Customer ordered 3 drill bits of the same type, it appears there was only an issue with 1 of the 3, possibly a bad batch - this happens every now and again. We have issued a full refund for all 3 drill bits and the postage as a gesture of goodwill.

Posted 6 years ago

UK Drills is rated 4.7 based on 4,512 reviews