Promotor Direct LTD - thewheelshop.co.uk Reviews

4.9 Rating 383 Reviews
97 %
of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk
4.9
Based on 383 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
Wheel arrived in 2 days, my car is a Kia and the wheel sent is actually a Honda alloy space saver. It's even brand new! Excellent product and service that exceeded my expectations.
Helpful Report
Posted 4 years ago
Keith Topliss Just bought space saver for my Audi A4 after having to use sealant and compressor to repair puncture in one of my tyres ,garage wouldn’t fix it as sealant had been used and wanted £200 for new tyre + £45 for new Audi sealant bottle instead of £30 for a puncture repair .pity I didn’t know about the wheel shop earlier, Brilliant service delivery spot on within the hour they said it would arrive ,highly recommend 👍 .
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Posted 4 years ago
Would highly recommend for anyone that needs a space saver wheel. Great service it arrived when they said it would
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Posted 4 years ago
Living in the past as I do I was horrified to discover that my new Audi didn’t have a spare wheel. Audi told me they “do not retro fit (?) a space saver” and quoted me £700 for a wheel and tyre to match those on the car. I ordered a space saver and tools from Wheel Shop on Thursday morning and they turned up Saturday teatime. The wheel is supposed to be second hand but unused. It looks more like brand new. The tools are excellent too. I’m delighted and I can now drive over the third country style roads of Berkshire with complete confidence, and all for £150. I’m delighted in every respect.
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Posted 4 years ago
As I live nearby I called to collect a wheel for my Mercedes C Class Estate (2017- W205) was more than impressed with the quality, The jack, tools, tool bag and wheel bag all good quality. The bag of tools all fit neatly under the boot, the wheel takes up part of the boot but still leaves plenty of space for other items, if needed can always drop one of the seats...and if I need to fill the boot the wheel fits neatly behind one the front seats quite secure (if no passenger) The manager was very pleasant and I was more than impressed with the service, a bonus was 10% off for Black Friday....I would highly recommend this company and I can feel confident now I don’t have to worry about filling my expensive tyres with gung knowing I will have to buy another tyre now I have a spare....thank you The Wheelshop
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Posted 4 years ago
I ordered a 17" space saver wheel for my new seat leon late on Monday afternoon .with free delivery I thought fri/sat. but NO ! Thursday morning here it is ! ! what great service . the tools were great . for the small amount extra were well worth it . many thanks wheelshop
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Posted 4 years ago
just taken delivery of my 19 inch 2017 e class mercedes spare wheel top class brand new with bag and jack +tools sockets are two way so have 4 options of size plus came with 4 nuts for my car totally recomend you to use this company oh and delivery was 1st class arrived exactly to the minute so no hanging around waiting
Helpful Report
Posted 4 years ago
Excellent service and delivery, Placed a telephone order for a space saver spare wheel for my Mitsubishi Outlander hybrid at lunch time on Fri. Oct 25th. Received said wheel at 09:10 hrs On Tuesday Oct 29th. Alan T. (Newcastle upon Tyne)
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Posted 4 years ago
Brilliant. Ordered online Monday arrived Wednesday. Our car came with one of those "foam pump" puncture repair things. Was pretty dubious about it and ordered a skinny wheel from the wheel shop. Great price too. Thank you.
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Posted 4 years ago
Ordered wheel and tool kit Monday arrived Wednesday brand new fantastic service
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Posted 4 years ago
Ordered spare wheel & toolkit Tues afternoon, it was delivered 10am Thurs morning in perfect condition. I can't reccommend this company highly enough
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Posted 4 years ago
Ordered a spacesaver wheel, jack and retaining bolt for a Ford Fiesta (with standard delivery) on Wednesday, delivered Friday lunchtime with a text update from DHL on delivery slot which was spot-on. Wheel exactly as described, i.e. unused and I assume just stored in a vehicle. Website is easy to use. Can't fault the price - very competitive. Great customer service. Well done!
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Posted 4 years ago
Bought a space saver wheel with Jack and wheel key. Very competitive price and delivered within a few days. No complaints what so ever. Excellent
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Posted 4 years ago
Excellent service. Delivered faster than expected. No problems whatsoever.
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Posted 4 years ago
Excellent I was very impressed with the space saver tyre that I'd purchased. DHL kept me informed of delivery at all times. And the tyre is brand new and the rim looks new also and I was given a bag for the too kit. I recommend this company well done The Wheelshop .
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Posted 4 years ago
Very very pleased with the speed my order was despatched and delivered excellent service all round would not hesitate to recommend thanks again
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Posted 4 years ago
excellent speedy service
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Posted 4 years ago
I was really pleasantly surprised by the quality of the wheel and accessories for my Vauxhall Mokka. The service too was first class too. Ordered on the Friday and arrived the following Monday by DHL and I was able to track the delivery. I would recommend the Wheel Shop without hesitation.
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Posted 4 years ago
Dear Wheel Shop Many thanks for the excellent service. the turnaround was better than expected 2 days from order to doorstep. Have already passed on your details to friends. Wheel and kit are a perfect fit for the wife's Mazda 3 hatch 16 plate. She feels much safer knowing she can change the wheel if need be.
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Posted 4 years ago
Well don't know how good they are cos can never get them on the phone........they close at 5 and are closed all weekend when I actually have the time to phone. You can suspect it's a one man band. Website nothing great. Still too late now got space saver wheel from Amazon.
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Posted 4 years ago
Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 383 reviews