Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 407 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered spare and tool kit last Friday. Arrived today wednesday within the 1 hour time slot. Excellent quality. The jack and wheel brace are much better quality than what came with my husbands car. I was also supplied with a bag to keep the jack in. It attaches to the inside off boot with velcro. Highly recommend”

Helpful Report

Posted 1 week ago

“The Wheel kit including the jack and wheel brace was excellent. delivery was very quick. very pleased with my purchase - Thank you.”

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Posted 1 week ago

“Just fantastic service, ordered a space saver wheel and clamp it arrived in two days perfectly fitted my Lexus. Thank you. G.Ransome.”

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Posted 3 weeks ago

“Great service. Easy to order online. Ordered a space saver wheel , jack & wheel brace set. Jack & brace top quality products, even comes with bags to keep them in. Don't know how you do it for the price.”

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Posted 1 month ago

“Easy to use website. Found just what I wanted. Quick delivery. Very pleased with quality of goods.”

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Posted 1 month ago

“Great service price good even put the new wheel into my boot for me . Will use again in the future”

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Posted 1 month ago

“Ordered a space saver spare wheel, with jack and wheel brace for a Hyundai i10. Great price and super fast free delivery. Absolutely spot on, highly recommended.”

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Posted 1 month ago

“WOW ! what great service very professional. Spacesaver arrived within 48hrs of order well packaged and brand new with Goodyear tyre. ( not the Chinese tyre a lot of companies use)All at less than half the price of ome. Wish all companies were this good. Thankyou Wheelshop”

Helpful Report

Posted 2 months ago

“bought two space saver wheels for different cars. FIRST class service on both occasions highly recommend”

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Posted 2 months ago

“I couldn't believe how quick mine and my wife's new spare wheels arrived at a reasonable price also . A five star service I would recommend any body requiring a spare to buy from the tyre shop.”

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Posted 2 months ago

“Great customer services friendly and helpful. Ordered lunch time 18th Sept received wheel kit 08:27 19th Sept and that was the free 3 day delivery service. Excellent value for the money and good quality goods. 👏🏻👏🏻”

Helpful Report

Posted 2 months ago

“Excellent speedy delivery and very pleased with the purchase”

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Posted 2 months ago

“Excellent service. Will recomend to anyone.”

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Posted 3 months ago

“Excellent quality very satisfied with the space saver wheel I bought definitely use again”

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Posted 3 months ago

“Excellent service from these guys. Ordered late on a Wednesday spare wheel was delivered on the Friday. Can’t fault their service.”

Helpful Report

Posted 3 months ago

“Good service and delivered quickly. A word of warning if you own a Audi S-Line Q2 Black Edition 2024. I have this model and there is a sub-woofer in the boot where the spare wheel fits. Audi space saver wheels are said to have a slimmer, flatter wheel rim whereas the space saver supplied is deeper. The sub-woofer has to be removed and space saver has to to be flipped over. The sub-woofer then fits within the rim, however, the threaded plastic boss that holds everything in place is too short and the plastic nut that locks everything in can't reach the boss and be tightened. Luckily my Audi dealer found a longer version from another model which is more that long enough. The other issue is that the space saver, being thicker, means you can't lower boot floor to the lower position which would normally give you extra depth to the boot. Maybe this is noted here somewhere but I didn't see it mentioned. Note that the Audi equivalent costs around £500”

Helpful Report

Posted 3 months ago

“Fantastic website describing wheel we wanted perfectly, delivery free and very efficient using good courier - product was well packaged and we found on delivery was of top/excellent quality. Don't go any where else as value for money with wheel shop can't be beaten!”

Helpful Report

Posted 4 months ago

“Excellent. The space saver for my Q2 was delivered without any issues. Also my query regarding what space saver would be suitable for my car was answered promptly. I highly recommended The Wheel Shop.”

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Posted 4 months ago

“Excellent service from start to finish. Made an enquiry and received a quick responce with the right spare Wheel kit I needed. Delivery was well communicated, quick and on time. The Jack comes with a bag, rubber pad on the lifting point and a ratchet arm to lift the car easily. Extended leaver and sockets that actually fit the car. What I got was first class, fit for purpose and no hassle, just wish every company operated like this. Excellent service The Wheel Shop you can be proud.”

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Posted 5 months ago

“husband and friends couldn't belive the price great service very pleased”

Helpful Report

Posted 5 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 407 reviews