Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.88

4.9 Rating 441 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my space saver wheel on Saturday evening, delivered on Monday at noon. Product as described. David helped to answer my spec question. Very happy with my purchase! 10/10”

Helpful Report

Posted 4 days ago

“fantastic help from the team, as promised they e mailed me the day the space savers arrived in stock. decided to pick it up myself. arrived and it was already there waiting and the guy even put into my car for me....many thanks and i am 100% happy and will use you again”

Helpful Report

Posted 2 weeks ago

Dear Brian, Thank you so much for your wonderful review! We're thrilled to hear that our team could assist you and that your space saver was ready for you when you arrived. We always strive to provide excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Warm regards, Team Promotor Direct LTD - thewheelshop.co.uk

Posted 2 weeks ago

“Excellent knowledge, great communication and great service.”

Helpful Report

Posted 4 weeks ago

“I bought a different car, and as usual, no spare wheel. I contacted the Wheel Shop to ensure I would order the correct size, I received an answer virtually immediately explaining which one I should order. I order it online and within 3 days the space saver kit was delivered as promised. A good company to deal with, highly commendable. Thanks Brian”

Helpful Report

Posted 1 month ago

Helpful Report

Posted 1 month ago

“Needed a space saver wheel for our new car which was a little bit tricky as this particular model is new to the market. The service we received was second to none. They sorted out the correct size. Order went in on a Sunday and the wheel was with us on the following Tuesday. Excellent service and also a big thank you to Kamila for the fantastic help she gave us. This a good old fashioned service which you often do not get these days”

Helpful Report

Posted 1 month ago

“Superb service from this company. I rang up beforehand and they gave me sound advice re dimensions for my VW polo. Full sized wheel then received within 2 days of ordering and they answered my post sales query almost immediately. Excellent product and price. Thank you. All companies should be lke this”

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Posted 1 month ago

“blimmey you can't get better service than I got this week The Wheel Shop did a great job, ordered on Friday and DHL delivered on Saturday Well done folks and thank you.”

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Posted 1 month ago

“Excellent quality”

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Posted 1 month ago

“Scammed for $770K. Recovered everything with Harry Lucy’s help. harrylucy*977@*gmail.*com | WhatsApp: + 4 4 73 8 8 6 9 7 9 5 8”

Helpful Report

Posted 1 month ago

“Nothing short of absolutely brilliant!!! My full size spare wheel, complete with wheel brace and car jack arrived within 2 days & for free delivery!!!…DHL kept me fully informed from the minute they collected it from the Wheel shop to the time when it would be delivered (they got the timing spot on as well) I am delighted with the items which are of excellent quality & total value for money….Highly recommend…thank you”

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Posted 2 months ago

“Super fast service Good price . gives me peace of mind my son wife and baby can get going if they have a puncture”

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Posted 2 months ago

“100% fantastic experience with great company wheel delivered in super quick time (3 days early!!!!) highly recommended. many thanks”

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Posted 2 months ago

“We ordered a space saver wheel and kit for our new Hyundai i10 ,it arrived on time delivered by DHL which we could track on the way ,it was packed up well, excellent service we would def recommend them .”

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Posted 2 months ago

“Great service, good product, excellent value.I ordered a space saver wheel, jack and wheel brace on a Saturday, it arrived via DHL on the Monday afternoon, I wasn’t expecting it to arrive as quickly as it did. Thanks Wheel Shop👍”

Helpful Report

Posted 2 months ago

“Very helpful customer service from David the space saver tyre arrived as expected and as described. Very pleased.”

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Posted 2 months ago

“Seriously impressed with both the customer service and the delivery times. After a phone call to check some specifications we placed our order on Friday afternoon. It was delivered here Monday at lunchtime. First Class Service!”

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Posted 2 months ago

“speedy delivery great space saver wheel and tool kit and retaining fixing bolt screw clamp for Suzuki Celerio nice bag for tool kit to keep tidy thanks”

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Posted 2 months ago

“I live on the Isle of Wight (Where sometimes deliveries can be a problem). Ordered a full size spare wheel/tyre plus jack etc. it was in my car within 48hrs of placing my order, with no additional charges for delivery. First rate service. Thank you. Colin”

Helpful Report

Posted 3 months ago

“There’s nothing to worry about the wheel shop is just the best you’ll get, anywhere.”

Helpful Report

Posted 3 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 441 reviews