Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 516 Reviews

96 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my 17" spare wheel for a new Audi A1 on Wednesday evening, it arrived Friday morning (free delivery), fit as expected on the car and in the boot. The jack and wrench both look and feel good quality and did the job, have peace of mind now that I have a good spare wheel instead of a "puncture repair kit". Very pleased with the wheel and accessories and delivery of the wheel.”

Helpful Report

Posted 1 week ago

“Ordered a space saver wheel kit for our Suzuki Swift. Paid for Saturday delivery and it came on Saturday as promised. Have tested it on the car - calliper clearances etc. all perfect. Even the jack has the correct fitment for the car. Many thanks for helping me tick one concern off my worry list”

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Posted 3 weeks ago

“Ordered my wheel on Monday via normal delivery and it arrived Wednesday morning. I consider this excellent service. Colin”

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Posted 3 weeks ago

“Warning. If you've got a high spec Renault Austral with 20 or 21 inch wheels you can't use the standard space saver. It needs a tyre with a bigger profile otherwise your car will shut down after a few miles. The difference in wheel rotation speed caused 36 fault codes which the excellent RAC man cleared with his computer. Thankfully the Wheel Shop gave me a full refund.”

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Posted 4 weeks ago

“i ordered a spacer wheel on Wednesday and it arrive on Friday I'm well immersed with the service i got from them well professional i would recommend the to my friends and family”

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Posted 1 month ago

“Easy to navigate website and excellent service. Ordered wheel and kit Monday morning and delivered Tuesday afternoon.”

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Posted 2 months ago

“Very pleased with my new wheel and car kit ordered Monday at mid morning and delivered Tuesday lunchtime everything fits in perfectly highly recommend Mr Webb Devon”

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Posted 2 months ago

“Ordered full spare tyre for my tucson wheel,jacking tools arrived 3 days later excellent value not the top quality tyre but it is only a spare to use until original tyre can be repaired cannot fault anything would definitely recommend this company”

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Posted 2 months ago

“Ordered space saver on Wednesday got delivered on Friday. Sarah was so helpful when I phoned first before I placed the order”

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Posted 2 months ago

“Purchased a space saver wheel for my mgzs hybrid + price very competitive £135. Excellent service delivery was 2days earlier a pleasure to do business with this company customer services excellent”

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Posted 2 months ago

“Wow product delivery fantastic breath of fresh air 👍👍👍”

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Posted 3 months ago

“Really good experience with these, firstly ordered the spare wheel twice due to awful internet on my side 🙈. Contacted the company and cancelled the duplicate order, it was promptly dealt with and the money was back in my account straight away. Secondly within two hours of having the spare wheel my wife had a puncture hadn't even put the wheel in the car, went and rescued her with the spare wheel, I was only able to do this due to the quick delivery, admittedly we wasn't expecting to use it so soon but thank goodness for the excellent customer service and speedy delivery.”

Helpful Report

Posted 3 months ago

“Great quality spare wheel with tyre, scissor jack and wheel brace for a really good price”

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Posted 3 months ago

“Really pleased with wheel shop. The space saver wheel was very good quality. The delivery was very quick. Its like an insurance that I hope I will never need.”

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Posted 3 months ago

“I ordered Spacesavers for my wifes Toyota Aygo and my Skoda Kamiq. The order was placed on Wednesday afternoon 29th April and both were delivered Friday afternoon the 1st May and I opted for the free delivery option ! Brilliant service. I am delighted with the quality of the wheels which are new with new tyres and the quality of the Jack etc are fantastic. Great value for money and so glad I used Wheel Shop and did not buy used items on ebay to save a small amount. Would highly recommend Wheel Shop”

Helpful Report

Posted 4 months ago

“I wanted a space saver for the new Aygo X hybrid, I had a previous Aygo X 2022 model and had a space saver for it, but the latest Aygo X has 5 stud wheels, not 4 which the old model has. I emailed customer service pointing this out as their listing was assuming the older space saver would fit the new Aygo. It doesn’t. I received a reply immediately, thanking me for the information, saying they should have a new space saver for the latest Aygo in about two weeks. In two weeks, I checked, and was sent a kit and wheel for my new Aygo., next day. Very impressed by customer service, very helpful, mannerly and did everything as expected. Excellent.”

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Posted 4 months ago

“Excellent company shame it took DHL three attempts to deliver my item saying no one was at home when we were here all the time.”

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Posted 4 months ago

“Bought for 2025 Mazda CX5, once the removeable plate, 3 bolts, is out and you can use old lining once trimmed, Bose thing is back in, happy. Couldn’t send photo due to site.”

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Posted 4 months ago

“Ordered one space saver wheel and tools on Wednesday but mistakenly ordered two!! Telephonend the wheel shop (in a panic) Thursday and within minutes they sorted the problem and changed the orders and promised to issue a refund for the second wheel immediately! I received the refund within 1 hour and the one wheel was delivered this morning, Friday!! What an excellent service! The best and most helpful customer service ever!!👍. The wheel and tools are excellent as well!🤗. Thank you”

Helpful Report

Posted 4 months ago

“Ordered over the phone Friday afternoon arrived 9am Monday. Easy ordering system. On the phone less than 4 minutes. Impressed with tool kit.👍”

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Posted 4 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 516 reviews