Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 500 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 500 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company shame it took DHL three attempts to deliver my item saying no one was at home when we were here all the time.”

Helpful Report

Posted 1 day ago

“Bought for 2025 Mazda CX5, once the removeable plate, 3 bolts, is out and you can use old lining once trimmed, Bose thing is back in, happy. Couldn’t send photo due to site.”

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Posted 5 days ago

“Ordered one space saver wheel and tools on Wednesday but mistakenly ordered two!! Telephonend the wheel shop (in a panic) Thursday and within minutes they sorted the problem and changed the orders and promised to issue a refund for the second wheel immediately! I received the refund within 1 hour and the one wheel was delivered this morning, Friday!! What an excellent service! The best and most helpful customer service ever!!👍. The wheel and tools are excellent as well!🤗. Thank you”

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Posted 1 week ago

“Ordered over the phone Friday afternoon arrived 9am Monday. Easy ordering system. On the phone less than 4 minutes. Impressed with tool kit.👍”

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Posted 1 week ago

“Superb service and value. Ordered Thursday arrived Friday at 3pm. Couldn't possibly ask for more. Well done TheWheelShop.”

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Posted 3 weeks ago

“Ordered yesterday took the free delivery option 3-5 days and it arrived today. Amazing service and great price would definitely recommend”

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Posted 4 weeks ago

“Ordered a space saver wheel for SEAT Ibiza Absolutely brilliant company really good value for money and excellent delivery and wheel arrived as described”

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Posted 1 month ago

“I ordered my spacesaver spare from you on Tuesday and it arrived on Wednesday, excellent service. This was after spending 30 mins at my maindealers car showroom who informed me they could not get one for me !!”

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Posted 1 month ago

“Easy to order,price and quick delivery.Easy to install on my VW Tiguan fits great under boot floor with 3T jack and wheel brace provided also.Thanks The Wheel Shop.”

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Posted 1 month ago

“easy ordering good price fast delivery includes a good jack excellent thanks”

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Posted 1 month ago

“Very professional company and exceptional customer service. My father in law ordered the incorrect space saver wheel kit. I contacted customer services and spoke with Sarah who was so kind and understanding and helped to resolve the mistake easily and quickly. Big thank you to Sarah and the wheelshop team.”

Helpful Report

Posted 1 month ago

“Such helpful staff and clarified all our queries. Thank you for your help when we were stressed!”

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Posted 1 month ago

“I ordered a spare wheel kit for my Seat Ateca on Wednesday 8pm, It arrived today(friday) at 3.20 pm. That is excellent service from a highly reccomended company. All brand new & well packaged.Thank you very much.”

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Posted 1 month ago

“Very helpful person when I phoned. Wheel arrived within 3 days and at exactly the promised time. Highly recommend.”

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Posted 2 months ago

“I gave 1 star because I paid £14.95 for next day delivery that never happened but I emailed the wheel shop to let them know and they were very efficient with their customer service and refunded me the £14.95 immediately, I actually waited 4 days, not their fault I suppose, just using a rubbish courier, but happy with the outcome.”

Helpful Report

Posted 2 months ago

“Recently bought a 2023 Kia Niro EV and it just has the foam kit and no spare so after hearing horror stories of foam not working ect. Decided to get a space saver spare just incase,great price and service cannot recommend enough,better to have it and not need it than to need it and not have it 😁”

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Posted 2 months ago

“Paid £14.95 for next day delivery which wasn't fulfilled”

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Posted 2 months ago

“This company are fantastic and very helpful starting for next day delivery for us as we needed it in a hurry! Top class service 100% recommend”

Helpful Report

Posted 2 months ago

“Thanks people from the wheelshop absolutely spot on delivery really quick driver arrived earlier than stated which was good definitely recommend your business to anybody who is buying new car with no spare thank you”

Helpful Report

Posted 2 months ago

“Order arrived within two days, 17" spacesaver for a Kia Ceed. The wheel and tyre are fine. The quality of the jack and wheelbrace I ordered as well is excellent, complete with a bag for velcroing to the side of the boot. Very happy.”

Helpful Report

Posted 2 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 500 reviews