Promotor Direct LTD - thewheelshop.co.uk Reviews

4.91 Rating 227 Reviews
97 %
of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Prompt service and friendly customer adviser on the phone. When I had to return the tyre because it did not quite fit my car, the company immediately arranged to have it collected by a courier at their expense, and promptly refunded the money in to my account. Great service. I recommend Wheel shop for good customer care.
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Posted 4 months ago
I called in today with the chance of purchasing a space saver for my Vitara. I met with 2 very nice people who were great to deal with. It was an even pleasure to purchase the part I needed. Super service and brilliant people to deal with.😁
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Posted 1 year ago
Very efficient, but the wrong wheel was initially sent. After a telephone call, the correct wheel was exchanged two days later, at no cost to me,. obviously. The four stars are because of this initial error on their part.
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Posted 2 years ago
space saver wheel for a 1.7 cdti astra wheel is fine spanner is fine, scissor lift is not very good doesn`t have slot in the head its basically flat so doesnt sit well lifting car and may damage lifting flange on car i would recommend you just buy the wheel and purchase lift and spanner from elsewhere making sure you get one with slot ,other than that a good buy ,shame really they should source a better lift to supply .
Helpful Report
Posted 4 years ago
Promotor Direct LTD - thewheelshop.co.uk is rated 4.91 based on 227 reviews