Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 446 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01613025656

Write Your review

Tell us how Promotor Direct LTD - thewheelshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service,bought t cross only to discover no spare wheel,for peace of mind sent for one on Monday received Wednesday afternoon .”

Helpful Report

Posted 4 days ago

“I Ordered a space saver wheel & bolt for my car on Sat it arrived by courier on Tues morning, as ordered and I'm very pleased with the goods and service that I received thankyou wheel shop”

Helpful Report

Posted 1 week ago

“Well done wheel arrived early today and very pleased with the item, your service has been excellent from the time I gave the order to receipt, thanks to all at the wheel shop.”

Helpful Report

Posted 2 weeks ago

“I have bought many things on line but the performance and quality of this product makes me rate this company as top class. Very very impressed with everything about the wheel shop”

Helpful Report

Posted 2 weeks ago

“Very good service arrived on time Would recommend”

Helpful Report

Posted 2 weeks ago

“Ordered my space saver wheel on Saturday evening, delivered on Monday at noon. Product as described. David helped to answer my spec question. Very happy with my purchase! 10/10”

Helpful Report

Posted 3 weeks ago

“fantastic help from the team, as promised they e mailed me the day the space savers arrived in stock. decided to pick it up myself. arrived and it was already there waiting and the guy even put into my car for me....many thanks and i am 100% happy and will use you again”

Helpful Report

Posted 1 month ago

Dear Brian, Thank you so much for your wonderful review! We're thrilled to hear that our team could assist you and that your space saver was ready for you when you arrived. We always strive to provide excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Warm regards, Team Promotor Direct LTD - thewheelshop.co.uk

Posted 1 month ago

“Excellent knowledge, great communication and great service.”

Helpful Report

Posted 1 month ago

“I bought a different car, and as usual, no spare wheel. I contacted the Wheel Shop to ensure I would order the correct size, I received an answer virtually immediately explaining which one I should order. I order it online and within 3 days the space saver kit was delivered as promised. A good company to deal with, highly commendable. Thanks Brian”

Helpful Report

Posted 1 month ago

Helpful Report

Posted 1 month ago

“Needed a space saver wheel for our new car which was a little bit tricky as this particular model is new to the market. The service we received was second to none. They sorted out the correct size. Order went in on a Sunday and the wheel was with us on the following Tuesday. Excellent service and also a big thank you to Kamila for the fantastic help she gave us. This a good old fashioned service which you often do not get these days”

Helpful Report

Posted 1 month ago

“Superb service from this company. I rang up beforehand and they gave me sound advice re dimensions for my VW polo. Full sized wheel then received within 2 days of ordering and they answered my post sales query almost immediately. Excellent product and price. Thank you. All companies should be lke this”

Helpful Report

Posted 2 months ago

“blimmey you can't get better service than I got this week The Wheel Shop did a great job, ordered on Friday and DHL delivered on Saturday Well done folks and thank you.”

Helpful Report

Posted 2 months ago

“Excellent quality”

Helpful Report

Posted 2 months ago

“Nothing short of absolutely brilliant!!! My full size spare wheel, complete with wheel brace and car jack arrived within 2 days & for free delivery!!!…DHL kept me fully informed from the minute they collected it from the Wheel shop to the time when it would be delivered (they got the timing spot on as well) I am delighted with the items which are of excellent quality & total value for money….Highly recommend…thank you”

Helpful Report

Posted 2 months ago

“Super fast service Good price . gives me peace of mind my son wife and baby can get going if they have a puncture”

Helpful Report

Posted 2 months ago

“100% fantastic experience with great company wheel delivered in super quick time (3 days early!!!!) highly recommended. many thanks”

Helpful Report

Posted 3 months ago

“We ordered a space saver wheel and kit for our new Hyundai i10 ,it arrived on time delivered by DHL which we could track on the way ,it was packed up well, excellent service we would def recommend them .”

Helpful Report

Posted 3 months ago

“Great service, good product, excellent value.I ordered a space saver wheel, jack and wheel brace on a Saturday, it arrived via DHL on the Monday afternoon, I wasn’t expecting it to arrive as quickly as it did. Thanks Wheel Shop👍”

Helpful Report

Posted 3 months ago

“Very helpful customer service from David the space saver tyre arrived as expected and as described. Very pleased.”

Helpful Report

Posted 3 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 446 reviews