Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 470 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. High quality .wheel spacer and tyre. Great jack and handle. Especially slot that goes on seal..padded and quality lever .easy operating jack.lovely cover for jack and wrench. Two sockets all great quality. Quick delivery and helpful staff. Thank you great service.”

Helpful Report

Posted 1 day ago

“My 408 wasn't listed so I contacted customer service, David was very helpful and sorted a spare wheel and cover. I placed an order and it arrived on time and is compatible with my 408.”

Helpful Report

Posted 1 week ago

“Ordered a space saver on 8th September for my new car, and it was delivered on 10th September. A very fast service. I put my new space saver wheel straight into the boot of my car and forgot all about it. On Sunday of this week, 30th November I was on my car forum and someone was looking for a space saver wheel, I thought I'll send him a recommendation for the Wheel Shop as they did a good service. Unknow to me the service was to get even better, when I went looking for a link to recommend the Wheel Shop I noticed that the wheel I ordered previously was the wrong wheel and the Wheel Shop only found out recently that there was a different stud pattern for my car. I contacted the Wheel Shop on Monday 1st December to enquire about the different wheels and they advised that they would replace the wrong Space Saver with the correct wheel at their cost and arrange for the wrong wheel to be collected. My replacement wheel arrived today Tuesday 2nd December and my return is arranged for tomorrow Wednesday 3rd December. I know this is a drawn out review but I need to let you know how efficient the service is at The Wheel Shop, and I would recommend them highly. Thank to Michael & Sarah from The Wheel Shop.”

Helpful Report

Posted 1 week ago

“Excellent service ordered on Friday space saver wheel and Jack arrived on the Monday well done everyone”

Helpful Report

Posted 2 weeks ago

“From my first contact with Kamila, Michael, and David answering my questions and seeking advice I must say what a team and company. well pleased with the products that I received and the speed that they arrived (next day). Do not hesitate to use this company.”

Helpful Report

Posted 4 weeks ago

“Absolute first class service. After being stupid enough to order the wrong size wheel for my new car i contacted david at the wheel shop and he promptly organised the return of the wrong wheel and very quickly ordered the correct size for me. So very helpful from start to finish. Will defo use again. Thanks guys.”

Helpful Report

Posted 1 month ago

“Excellent service ordered a spare wheel for fiat panda on mon delivered on Thursday would highly recommend for wheels”

Helpful Report

Posted 1 month ago

“Excellent product delivered. However, had to return as the spare wheel was no longer required. Straightforward returns procedure and no quibble full refund. Outstanding customer service.”

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Posted 1 month ago

“Michael thank you for supplying me with the spare wheel it fits perfect on my Jaecoo 7 PHEV will give us peace of mind on any long journey we do. Well packaged fast dispatch great product great service I recommend this company as they care about what they do!”

Helpful Report

Posted 1 month ago

“Fantastic Customer Service. We made a mistake with our order and the team were so helpful and responsive with correcting our error. Would 100% reccommend!”

Helpful Report

Posted 1 month ago

“Great service ordered on Monday and delivered on Wednesday. Wheel and parts very good standard, could not be happier. the peace of mind to have a spare is priceless.”

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Posted 1 month ago

“Very fast delivery, so impressed! Wheel was perfect, thank you”

Helpful Report

Posted 3 months ago

“Ordered my skinny spare on tuesday and delivered thursday by dhl. Well packaged and delighted with my spare wheel. Many thanks”

Helpful Report

Posted 3 months ago

“Absolutely amazing quality product, only downside was a delivery delay however not the fault of the company. Wide range of products and a very reliable company!”

Helpful Report

Posted 3 months ago

“Ordered Space saver wheel for my Mercedes AMG 200, in case of a deflation, didn’t fancy the one time gunk supplied with the car. Good service and delivery, well put together package of the full kit which I am very pleased with. Recommended, Thank you.”

Helpful Report

Posted 4 months ago

“Brilliant service and Quality Product. Highly recommended. Ordered space saver kit on Wednesday evening arrived Friday morning.”

Helpful Report

Posted 4 months ago

“I was looking at e bay for a used tire and wheel. It was amusing to say the least. People selling junk at high prices .You will get excellent service and amazing prices from the Wheel Shop. Highly recommended. Why buy second hand from E bay when for just a bit more one can have a safe and reliable spare wheel and tire”

Helpful Report

Posted 4 months ago

“excellent service super quick delivery could not be happier,the peace of mind to have a spare is priceless”

Helpful Report

Posted 4 months ago

“Brilliant service and Quality Product. Ordered and delivered to Devon in less than 24hrs. Fits perfectly in the bootwell and replaces the Puncture Repair kit, which has been a waste of space!!!!! Received help with my questions which was of a great help. All round good experience.”

Helpful Report

Posted 4 months ago

“Had 2 wheels for different car from the wheel shop, excellent service, excellent products, well worth the money, don't know how they do it. Highly recommend them.”

Helpful Report

Posted 4 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 470 reviews