Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 512 Reviews

96 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered full sized spare wheel for Skoda Yeti on Monday was texed a time slot on delivery day Wednesday which was really helpfull. Unfortunately space saver wheel was sent in error. But rang them up Wednesday and correct full sized wheel was delivered Thursday with a time slot and incorrect wheel picked up at same time. We all make mistakes and this error was corrected quickly. So overall very good service.”

Helpful Report

Posted 8 years ago

“I needed a spare wheel for my 2016 BMW X3 type F25. I had a quiery with the Ebay sale which the Wheelshop answered by email. I ordered the wheel on Monday and it arrived on Wednesday in good condition and looks just what i require. It carries stood up at one side but had to remove the boot cover. Thanks lads good service, making up for BMW's neglect I now have piece of mind.”

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Posted 8 years ago

“Fast delivery and easy to order online. Very happy with product as described. Would recommend.”

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Posted 8 years ago

“Wanted a space saver wheel for my Audi a1. Ordered On the Sunday afternoon arrived lunchtime Tuesday. Managed to find a wheel retaining bolt that fitted. Space saver wheel nice and snug in the bottom of the boot. Many Thanks Wheel Shop. Will certainly recommend to anyone .”

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Posted 8 years ago

“exactly what I needed”

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Posted 8 years ago

“I wanted a spacesaver wheel for my new Suzuki Celerio which had only been supplied with a compressor and a bottle of sealant - useless for anything more than a simple small puncture. I contacted The Wheel Shop last week and arranged to pick up a spacesaver wheel with the rest of the kit (jack, wheel brace and carry bag etc). I phoned first and was told that as promised everything was waiting for me. Everything was spot on as described and all very nice quality....and a a quarter of the price quoted by the main dealer. My dealings with The Wheel Shop were pleasant with good hassle free service. I would definately use them again. Recommended!.”

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Posted 8 years ago

“Great service by Sam. Excellent delivery and the wheel and accessories perfect. Thank you”

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Posted 8 years ago

“Helpful accommodating staff. Nothing to much trouble. Will certainly recommend to anyone wanting a spacesaver wheel. TerryH”

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Posted 8 years ago

“Ordered the spacesaver wheel and jack/wheelbrace on Monday evening online. It arrived on Wednesday morning .Wheel is in excellent condition totally unused.Impressedwith the fast service thank you.”

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Posted 8 years ago

“EXCELLENT PROMPT SERVICE COULD NOT FAULT”

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Posted 8 years ago

“Great service and value. Very quick delivery. Quality tools and bag provided for both wheel and tools.”

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Posted 8 years ago

“Ordered and delivered within 24 hours”

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Posted 8 years ago

“Great service and fast delivery”

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Posted 8 years ago

“Brilliant price and exceptional service. Ordered wheel and kit for my Mazda. Arrived standard delivery in 3 days. Unfortunately the jack that was included had wrong lifting point. Quick email to Promotor and slotted jack dispatched to me which arrived next day. Sorted.... Cant fault the customer service and would definitely recommend!”

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Posted 8 years ago

“This company and particularly the person I have liased with (don't even know his name) have proved to be extremley supportive and accomodating in all circumstances - any problems or dificulties were dealt with immediately Superb customer relationship not 100% but 1000% Trevor Pyrah”

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Posted 8 years ago

“very fast service cannot fault ordered Monday delivered Wednesday, excellent”

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Posted 8 years ago

“Over the years I've dealt with many auto parts and tyre companies, this one has to be the best. Would recommend to anyone needing good service and customer relations.”

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Posted 8 years ago

“I asked a question about a product by telephone, 20 minutes later it was made available on line. Delivery was very fast.”

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Posted 8 years ago

“Very easy to order, also very quick delivery, overall very satisfied.”

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Posted 8 years ago

“Excellent communications, speedy delivery and quality product. Much appreciated”

Helpful Report

Posted 8 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 512 reviews