Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 512 Reviews

96 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price on a space-saver spare - but unfortunately the jack was too big to fit in the tray under my boot floor. Solution? They just sent me a smaller jack which fits fine. Great service!”

Helpful Report

Posted 7 years ago

“Just received a spare wheel set for my Honda HRV, first rate service and very happy with the item”

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Posted 7 years ago

“No spare wheel or jack in Mokka so ordered from thewheelshop on Saturday. Tuesday, 8.30 a.m. doorbell rings!.....hey presto...spare wheel and jack delivered. Excellent service....very pleased....thank you wheelshop. DavidT”

Helpful Report

Posted 7 years ago

“I can't speak highly enough about the wheel shop, my wheel arrived at my home less than 2days after my order was placed, the wheel was packed professionally and the contents were exactly as described on their website, the price for the new wheel and tyre and delivery to Northern Ireland was fantastic. I can recommend the company to anyone who wants a great service and excellent price, I know if l need any further parts for my or my son and daughters cars I will know who to contact in future, thank you. Daniel Harper A”

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Posted 7 years ago

“Bought two Mercedes Sprinter wheels with Firestone Vanhawk 2 tyres fitted today. Extremely pleased with quality of work, value for money and professional, helpful service. A special thank you to Sam for getting the order together correctly. Many thanks, Tom.”

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Posted 7 years ago

“Excellent quality tyre , wheel , jack etc and a bag to store them . 2 days free postage , highly recommended”

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Posted 7 years ago

“Excellent purchase, excellent service & excellent delivery. Highly recommended.”

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Posted 7 years ago

“Great service. Product as advertised and requested”

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Posted 7 years ago

“I would recommend the wheel shop to anyone. Prompt and efficient service. Very pleased as i only placed my order Wednesday afternoon and it arrived Thursday lunch time.”

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Posted 7 years ago

“First Class Company, Ordered New Suzuki Swift 16" Space saver, Jack, Wrench and Bag. All arrived very quickly and fitted car perfectly. Small glitch with the jack which was faulty, but very quickly replaced after contact with the company. Happy to recommend this firm which gives a great service to its customers. Many thanks, John Mee.”

Helpful Report

Posted 7 years ago

“Purchased spare wheel, jack and wheel cover, all of which arrived next day. Had a small problem with the jack and wheel cover and on contacting wheel shop this was remedied immediately with replacements sent out straight away. Absolutely FIRST CLASS service from helpful and courteous people. Definately up there with the best service possible. Thank You Very Much. Will recommend.”

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Posted 7 years ago

“Excellent service from order to delivery.”

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Posted 7 years ago

“Ordered a space saver wheell for my honda Jazz on tuesday afternoon arrived thursday morning ,wheel in excellent condition (as described) brand new . i would highly recommend this company ,cannot praise them enough !!!”

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Posted 7 years ago

“Ordered this space saver wheel for my 2018 Suzuki Swift SZ5 as most modern cars don't come with a spare wheel. Suzuki price around £200, this one £104.95 with free delivery. Ultra fast delivery (2 days). Highly recommended & 5*****! They have a good stock to fit most cars. Many thanks for a great service.”

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Posted 7 years ago

“No fuss ordering, ordered midday Monday, delivered Tuesday 10.30. Excellent service and price.”

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Posted 7 years ago

“Ordered 2 space saver wheels and they arrived in France in less than a week and were exactly as described. Very pleased with the great service and would highly recommend them.”

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Posted 7 years ago

“Back in December 2017 I purchased a spare wheel for my DS5. Unfortunately when it was required it didn't fit. A quick call was all it need to get an immediate refund and the wheel collected at no cost to me. EXCELLENT SERVICE.”

Helpful Report

Posted 7 years ago

“Recently bought a new Jeep, like so many cars these day's it came with one of those bloody awful gel canisters and compressor, just what you want to play around with at 2:30 in the morning on the M6 in the pissing rain with a puncture. After shopping around for a running wheel I came across this company. Bloke on the phone was really helpful. Excellent value for money. Wheel, jack and a proper extendable brace arrived in great condition within 2 days of ordering. Ok, packaging was badly damaged but that is the fault of the courier not the supplier. I Would highly recommend this company to anyone.”

Helpful Report

Posted 7 years ago

“I ordered a spare wheel for my wife's 2016Ford ka Titanium. It arrived very promptly and everything seemed fine until my grandson came to try the wheel on and found that it didn't fit. It would appear that I had ticked the box for ka+ While my grandson was still with me he tried the wheel on my 2012 Ford Fiesta diesel and it fitted. When I phoned up the wheelshop the next day A very helpful young man said he would arrange another delivery for the Ka and that the wheel I had was the right one for my fiesta. When the delivery man came with the wheel the packaging was all torn and there was only the wheel no jack or wrench I filled the driver's sheet in about damage to packaging and phoned the wheel shop and they said they would get the items replaced. Once again my grandson came to fit the wheel and it was success all round. The jack and wrench came today. I have nothing but praise for the patience of this company when dealing with people of 80+. I would definitely recommend this company”

Helpful Report

Posted 7 years ago

“Brilliant service. Placed order on Sunday, items delivered free of charge on Tuesday. Great value for money. Space saver wheel, jack and wheel brace for less than £55. Would highly recommend this company.”

Helpful Report

Posted 7 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 512 reviews