Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,591 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 8th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customers services very diligent and helpful. Technical staff very friendly and knowledgeable. Overall, this firm is very efficient.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. At Promain our technical team are equipped with the highest standard of knowledge on our products and one of our main priorities is to provide the best customer service. Should you require any further advice please do not hesitate to get in touch.

Posted 9 years ago

“Goods on time and delivered to instruction.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 9 years ago

“The item was broken on delivery and the replacement part has not arrived when promised.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. We're sorry to hear of this issue Duncan, a member of our team will have been in touch. We have chased up the replacement and have also sent out a second replacement item which you should have received. We are sorry for any inconvenience and should you have any further questions, please do not hesitate to get in touch.

Posted 9 years ago

“The member of Promain staff was trying to be helpful when I asked about using Polytrol for a faded GRP front door. The product was useless and expensive and the staff member was clearly quoting what the manufacturers say in their advertising literature. This was misleading and I won't be using either Polytrol or Promain again. Instead I went to Screwfix, bought a water based primer for plastic then painted the door with conventional oil based paint. It was a good result and I should have done this in the beginning, saving time and money.”

Helpful Report

Posted 9 years ago

“Good service from these friendly helpful guys. However the product I needed was apparently dispatched direct from the factory and the courier was hopeless. Couldn't fault Promain themselves, but having to ring and chase up where my order was 3 times was not great.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. We are sorry to hear there was an issue with the delivery of your paint. We are working closely with our courier to ensure that these problems do not happen again. We're sorry for any inconvenience, should you require any further advice or help please do not hesitate to get in touch.

Posted 9 years ago

“Communication excellent and products”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain.

Posted 9 years ago

“Ordered Barn Paint on line and it arrived safely in no time , so very satisfied”

Helpful Report

Posted 9 years ago

Thanks for taking the time to leave a review Robert. Thanks again for choosing Promain and should you have any questions, please do not hesitate to get in touch.

Posted 9 years ago

“I am very happy with the service from Promain, both from Tech support and delivery. Antony was a great help with advising which product was best for me and was so patience with all my questions. Also I had a sudden change of heart for the colour I ordered and received, they collected and redelivered with no bother or costs to myself. I am very please and happy I went through Promain! And I am grateful to Antony and Lee for all their help and patience.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review Jamie Leigh, we're pleased that you're happy with your purchase from Promain. We're always happy to help and offer advice to ensure that you receive the best product. Making sure that our customers receive the best possible service is our main priority, so should you have any further questions, do not hesitate to get in touch.

Posted 9 years ago

“best price, very prompt delivery”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 9 years ago

“I recently purchased some multi-surface paint, not only did it arrive undamaged but the quality of the paint was excellent and will be giving a new and original status to my garden storage units. So chuffed was I by the Bedec product I have now ordered their interior flex emulsion, aqua advanced undercoat and gloss to bring my hallway back to life. As we speak I am rummaging through my brush/roller box in preparation for the delivery!!!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain. We're pleased that you are happy with the purchase of Bedec paint and that you are satisfied with the results. Should you require any guidance or further advice, please do not hesitate to get in touch with a member of our team.

Posted 9 years ago

“Quality & delivery were exceptional, however I could have saved a few pounds elsewhere.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. Should you have any questions or require any advice, please get in touch with our team.

Posted 9 years ago

“Always excellent service and quick delivery from this company.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review, should you have any questions regarding any of our products, please contact our friendly team!

Posted 9 years ago

“I wanted to paint my fences with Barn paint but some of the boards had gone green where sheltered behind shrubs. I rang Promain who were very helpful, suggesting I treat with CentreCoat GS36 fungicidal wash first. This I did and the green almost disappeared overnight. They also advised me on dilution of Barn Paint for spraying. They were very helpful, knowledgable and friendly and delivered the product extremely quickly. I would certainly use them again.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review William. At Promain we believe brilliant customer service is very important and we're happy that you were advised appropriately. Should you require any further advice or have any questions, please do not hesitate to get in touch.

Posted 9 years ago

“I was in need of the product quickly so I could get my painting done while the weather was good and Promain came up trumps and it arrived the next working day. Great job guys”

Helpful Report

Posted 9 years ago

Thank you for leaving a review George, we're delighted that you are happy with your purchase from Promain. We pride ourselves on providing only the best quality products. Should you require any advice please do not hesitate to get in touch.

Posted 9 years ago

“purchased chlorinated rubber paint for community centre car park to mark spaces, it did a great job, one coat was enough.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. We pride ourselves on the fact that we provide our customers with the best quality products including our chlorinated rubber paint. Should you have any further questions regarding any of our products, please do not hesitate to get in touch.

Posted 9 years ago

“Great delivery, product and value”

Helpful Report

Posted 9 years ago

Thank you for leaving a review John, we're pleased that you are satisfied with your purchase from Promain.

Posted 9 years ago

“excellent service”

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Posted 9 years ago

“Excellent service and great products that get the job done.”

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Posted 9 years ago

“An easy paint to use and has really been enhanced the new yard gates. Great colour too”

Helpful Report

Posted 9 years ago

Thanks for taking the time to leave a review and thanks again for choosing Promain. Should you have any questions or require any advice please do not hesitate to get in touch.

Posted 9 years ago

“These guys are brilliant. They went above and beyond to help me resolve a colour issue with some paint turning what could have been a disaster into a very successful outcome.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. At Promain, paint is our passion and every day we aim to provide our customers with a first class product and service. We appreciate your positive feedback and please get in touch should you require any more advice.

Posted 9 years ago

Promain is rated 4.8 based on 2,591 reviews