Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,591 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 8th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very good, and the Barn Paint is excellent paint to use, would definitely recommend it. Regards Gordon Downie”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review Gordon. We're pleased that you're happy with your purchase of barn paint, should you require any further information on any of our products, please get in touch.

Posted 9 years ago

“The service from Promain was again excellent just as always”

Helpful Report

Posted 9 years ago

Thank you for choosing Promain, we're please you're happy with your purchase.

Posted 9 years ago

“Have used Promain a few times over the past 2-3 years, and will continue to do so. Super fast delivery. Had a query with my order so emailed, received immediate response from very pleasant and helpful member of staff.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. We're pleased that you're happy with the ongoing service you've received from Promain. We aim to provide only the highest standards of products and services to our customers. Should you require any further advice regarding our products or services, please get in touch with our technical team.

Posted 9 years ago

“Customer service was excellent! All my questions were answered promptly and they recommended a paint which was cheaper then the one I was looking at. Many thanks.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. Should you require any advice or assistance, our technical team are more than happy to help.

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. Should you require any advice or assistance, our technical team are more than happy to help.

Posted 9 years ago

“Excellent service ordered paint at 2pm delivered next day am, would highly recommend”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. We're please that you're happy with your purchase from Promain. Should you have any further questions, please get in touch with our team.

Posted 9 years ago

“48hrs with no confirmation of my payment and product ordered”

Helpful Report

Posted 9 years ago

“This is the second time I have ordered Netrol and Textrol from Promain and the service was as good as the first time,it won't be the last time either ,very pleased with this company and their service. Thanks Promain!!!”

Helpful Report

Posted 9 years ago

Thank you for choosing Promain. We're pleased that you're happy with your purchase of Netrol and Textrol. Should you have any further questions, please do not hesitate to get in touch with a member of the team today.

Posted 9 years ago

“I telephoned their technical dept to ask which products were best suited to my requirements. They suggested the appropriate products and talked me through the method of using each of them. I ordered the products which were delivered very quickly. Promain even telephoned me with the delivery status. I think their service was fantastic.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain. We're pleased that we were able to help you find what you were looking for, should you have any further questions for our team, please do not hesitate to get in touch.

Posted 9 years ago

“Excellent fast service”

Helpful Report

Posted 9 years ago

Thank you for choosing Promain.

Posted 9 years ago

“keen prices and swift service - thank you”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain.

Posted 9 years ago

“Simple to order, came in no time, job done.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thank you for choosing Promain.

Posted 9 years ago

“Fast service Will review both products once I have used them ????”

Helpful Report

Posted 9 years ago

That's great, thanks for taking the time to leave a review.

Posted 9 years ago

“Excellent fast, no nonsense service.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to leave a review and thank you for choosing Promain.

Posted 9 years ago

“Great product great service”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 9 years ago

“Unfortunately one of the cans of paint was split by the carrier and therefore not delivered with the main order. A replacement was organised and delivered two days later.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. We're sorry that there was a problem with your purchase, but hopefully our team were able to rectify the situation. Should you require any further advice or have any questions regarding our products, please do not hesitate to get in touch.

Posted 9 years ago

“expert knowledge. immediate delivery.PERFECT”

Helpful Report

Posted 9 years ago

“Very quick prompt delivery”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review and thanks again for choosing Promain.

Posted 9 years ago

“Very competitive price for paint purchased. Delivered within a few days and looks really good on the garage floor.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review, should you required any further advice or information on the product, please do not hesitate to get in touch.

Posted 9 years ago

“I ordered 6 litres of owatrol textrol on line, unfortunately when the delivery came the driver only left a 1 litre tin with my son, leaving me 5 litres short. I rang Promain customer services and they couldn't have been more helpful, they got the courier to get their driver to return within the hour with the 5 litre tin he'd left in his van. Excellent service and the oil has made the decking look great !!!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review. We're sorry that you experienced an issue with your product delivery, thankfully this was rectified as soon as possible. We're pleased that overall you are happy with the product, at Promain we aim to provide only the best quality products and should you require any further information, please do not hesitate to get in touch. Thanks again for your custom.

Posted 9 years ago

“This company are such a pleasure to deal with that I am looking for excuses to buy more of their products. Ben Thompson on the technical team could not have been more helpful, proactive and kind - a delight to deal with. A huge thank you again”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review Nicole, we're pleased that you're happy with your purchase from Promain. Our technical team have the skills and knowledge required to ensure that our customers receive only the best products and service. It's great to know that Ben was helpful and could provide the required information regarding your products. Should you have any more questions, please do not hesitate to get in touch.

Posted 9 years ago

Promain is rated 4.8 based on 2,591 reviews