Proline Skates Reviews

Name: Proline Skates
Address: K1 SOUTHPOINT . FORESHORE ROAD, A4 SOUTHPOINT . FORESHORE ROAD, Cardiff
Rating: 4.72

4.7 Rating 3,636 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,636 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Proline Skates 5 star review on 27th January 2024

Jacob Clark

Proline Skates 5 star review on 9th April 2023

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not sure how but managed to buy 4 bearings instead of 8 without even realising due to poor descriptions on the website.”

Helpful Report

Posted 9 years ago

“No automatic email confirming order. Registering as a user in order to track order was not effective either: either because it didnt work or because the instructions were unclear - dont know which.”

Helpful Report

Posted 9 years ago

“I ordered a skateboard and pads for my grandson for Christmas. I did not get an email approval of the order from Proline, so I phoned them several days later to be told that the skateboard was out of stock, even though I had paid for it. I was asked to choose a different skateboard and phoned them the following day with the code, to be told that the code I gave was not for the skateboard I wanted to buy. The problem was, however, sorted out in a few minutes and the correct one was ordered.”

Helpful Report

Posted 9 years ago

“I ordered 2 sets of scooter wheels for presents the wheels are fine but the packaging was a disgrace they look like something from a car boot that was left in the shed for two years split one was not even connect to cardboard it is a shame as delivery was good but I will not be buying again or recomending you. If it was not so much of a hassle I would change instead I will just explain about them to the two boys we are giving them to . If they were on the shelf I would not have even picked them up .”

Helpful Report

Posted 9 years ago

“Ordered wheel bearings for my sons scooter, I paid for next day delivery and received the goods 3 days later not bad for next day, my son was not impressed as he has special needs and dont understand waiting. The actual item I couldn't fault”

Helpful Report

Posted 9 years ago

“The skates I ordered on Monday with 2-4 day delivery are still not here! I was contacted on Friday (when delivery now was one day late) to advise size ordered was not available! Decided on size that was in stock and was told ild receive these today (now I week from ordering) just had email from courier saying that they don't have package and it's been delayed further - really not good advert for your company ????”

Helpful Report

Posted 9 years ago

“I ordered a mi PAC for next day delivery 3 days ago and it still hasn't arrived! They were very nice and refunded the postage but really, change your courier!”

Helpful Report

Posted 9 years ago

“I will not buy anymore stuff from this company as they will not allow you to return iceskating shoes even though it was worn only for 30 minutes. They don't abide to distance selling regulations”

Helpful Report

Posted 10 years ago

We are very sorry you feel this way. It is outlined in our returns section that we cannot accept refunds for used items as they are no longer a resellable item.

Posted 10 years ago

“We received the wrong size of ice skates.”

Helpful Report

Posted 10 years ago

Sorry to hear this, we have no e-mail or phonecall from you regarding this matter. If we knew sooner we could have sorted this issue out for you straight away.

Posted 10 years ago

Proline Skates is rated 4.7 based on 3,636 reviews