Project Skills Solutions Reviews

Name: Project Skills Solutions
Address: 17 Wollaston Crescent Wollaston Industrial Centre, 17 Wollaston Crescent Wollaston Industrial Centre, Essex
Rating: 4.73

4.7 Rating 1,007 Reviews

96 %

of reviewers recommend Project Skills Solutions

Company Reviews

Metrics

Info

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0800 0213 263

Email:

training@psstraining.co.uk

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Project Skills Solutions 5 star review on 26th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jill is a fantastic, personable trainer. Her knowledge of multiple industries was very impressive! The course contact was broad and thorough and resources will prove to be very useful, I am sure! The location was very convenient and comfortable with plenty of parking and the food was yummy!!”

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Posted 5 years ago

Hi Rosanna, Thank you for providing such detailed feedback. We're very pleased you gained a valuable learning experience with us! Here at PSS, our trainer's are highly knowledgeable and experienced to ensure the best learning experience is achieved. We hope you choose Project Skils Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Enjoyed the course teacher "Badger" lots of knowledge but informal and solvent”

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Posted 5 years ago

Hi Graham, Thank you for taking the time to provide feedback. We're glad you gained a valuable learning experience and hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The course was interesting.”

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Posted 5 years ago

Hi Iasonas, Thank you for taking the time to leave such positive feedback. We're glad you gained a valuable learning experience with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Very competent and professional service thanks”

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(CITB SSSTS) - Posted 5 years ago

Hi Saulius, Thank for your feedback. We're very pleased you gained a valuable learning experience with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The training was well priced and concise, although some of the course content was not required by our organisation. The list of safety equipment/PPE requirements was extensive but very little of it was actually used on the day”

Helpful Report

(NRSWA Unit 2) - Posted 5 years ago

Hi Claire, Thank you for leaving feedback. The NRSWA course simulates a working environment and a lot of equipment is needed because of safety during the course and has perhaps grown to be over-cautious. We certainly don't want people having to take more than they need, I've spoken with our centre manager and asked for a review into the list of required items to bring along to the course. Anything that isn't needed for the course will be removed. We really appreciate you taking the time to leave feedback, feedback helps us to continually improve our service so we try to act on everything we receive. If there's anything we can help with or if you have any other comments please let me know (sambarton@projss.co.uk). Thanks, Sam

Posted 5 years ago

“I felt very comfortable and a very good teacher David Miller.”

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Posted 5 years ago

Hi Dumitru, Thank you for your feedback. We're very pleased you enjoyed your learning experience and our trainer David Miller. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Great course taught by David Miller!”

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Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“excellent facilities excellent facilitator who delivered the content well”

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Posted 5 years ago

“Very informative, great instructor”

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Posted 5 years ago

Hi Stephen, Thank you for feedback. We're very pleased you gained a valuable learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“I thought martin was very good and he made it an enjoyable day”

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Posted 5 years ago

Hi Steve, Thank you for your feedback. We're very pleased you gained a great experience whilst studying your course with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The course I attended was not of the standard I would expect of an IOSH affiliated company. Poor in quality, poor in delivery and poor in substance!”

Helpful Report

Posted 5 years ago

Thank you for leaving a review and for your feedback. We work hard to provide approved, quality and enjoyable training courses and I'm very sorry we haven't met your expectations this time. All IOSH courses are delivered in line with their standards and using their content and resources. I'd like to have our quality team follow up for some more details so we can investigate your experience. We take all feedback on board to find ways to improve our delivery so the more detail you can provide the better. Thank you again for your feedback so far, I hope we can prove to you how seriously we treat any feedback we receive.

Posted 5 years ago

“Very good experience.”

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(CITB SMSTS) - Posted 5 years ago

Hi, Thank you for taking the time to leave positive feedback. We're very pleased you gained a valuable learning experience! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Great staff, great company, professional and helpful.”

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(NEBOSH National General Certificate) - Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us. Here at PSS, we value delegate's feedback, as we always seek to for continual improvement! We hope you choose us as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Very good service!”

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(CITB Health And Safety Awareness) - Posted 5 years ago

Hi Alexandru, Thank you for your feedback. We're glad you enjoyed your learning experience with us and hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Friendly, informative and well laid out.”

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Posted 5 years ago

Hi, Thank you for your feedback. We're delighted to hear you enjoyed your learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Although I felt the course was adequate for training purposes there were a few items which made a negative impact on my learning experiece: The course tutor tended to waffle during sections and too many anecdotes affected my concentration levels. While some can be key to learning, too many could be seen as just making a lot of conversation when you could be covering more course material. The course tutor awkwardly made a point of stopping one conversation regarding factory equipment. My colleague - with whom I did the training - were asked by the course tutor to "let us know when you don't know what we're talking about" because we were "ladies". My colleague and I were able to follow the conversation adequately and while are work is not in an industrial setting, there were other course attendees who were male and not joining in conversation like us who did not receive this reference. I found it to be quite unsettling. Overall I found the course to be very male dominated and made to feel self-conscious of my gender and abilty.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review and for your feedback, I'm sorry to hear your experience with your trainer wasn't positive, the comments your trainer made during the course are not acceptable and are certainly not in line with how we instruct our trainers to behave. We work hard to standardise how our trainers run courses, we set out clear guidelines for acceptable behaviour, and they are contracted to follow these guidelines. I'd like to investigate this incident further so it never happens again, as your feedback is anonymous I can't identify your specific course, location or trainer. Would you mind emailing me directly (sambarton@projss.co.uk) so I can follow up and investigate appropriately, I'd like to keep you updated on our investigation throughout and of course will keep your name anonymous from the trainer in question. Of course, if you'd rather not contact me I understand, we will still investigate the situation and communicate the importance of our guidelines to all our trainers. I'd like to apologise again and assure you your experience is not acceptable to Project Skills Solutions and we'll work hard to make sure this is resolved. Sam

Posted 5 years ago

“The course was very interesting , and the teacher was clear & concise”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us. Here at Project Skills Solutions, we always seek to provide a highly educational course experience. We hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Course was very good. Tim is an excellent tutor”

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Posted 5 years ago

Hi Micheal, Thank you for your feedback. We're very pleased you gained a valuable learning experience with our trainer Tim and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Trainer was excellent and made the course interesting”

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Posted 5 years ago

Hi Brett, Thank you for your feedback. We're pleased you gained a valuable learning experience with us. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Both trainers and training content was very good. The training facility was very poor, cold, noisy and the toilets were dirty.”

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Posted 5 years ago

Thank you for leaving feedback Nicholas, the venue we work with to deliver your course informed us last minute that they'd be changing the location and we wouldn't be in our usual room. They assured us we would be in the conservatory, it was only on the morning of the course we found out that wasn't where the training was happening. We now know the room was not up to standard and I apologise for that, we take pride in the locations we choose to run our courses and it is a large part of our supply chain managers role to select, review and constantly monitor the venues we work with. As a result of the service and the feedback from both trainers we are already looking for an alternative venue so this doesn't happen again. I'd also like to say we don't run courses with two trainers, we find courses work better with one trainer only. However, we were let down last minute by a trainer who has worked with us for years, this was unexpected and using two trainers was the only way not to cancel the course. Once again I'd like to apologise, your experience is not reflective of the hard work the team here put in to run comfortable and enjoyable courses.

Posted 5 years ago

Project Skills Solutions is rated 4.7 based on 1,007 reviews