Project Skills Solutions Reviews

Name: Project Skills Solutions
Address: 17 Wollaston Crescent Wollaston Industrial Centre, 17 Wollaston Crescent Wollaston Industrial Centre, Essex
Rating: 4.73

4.7 Rating 1,007 Reviews

96 %

of reviewers recommend Project Skills Solutions

Company Reviews

Metrics

Info

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0800 0213 263

Email:

training@psstraining.co.uk

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Project Skills Solutions 5 star review on 26th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Training overall was good but would have been better had it been with the same trainer for all 3 days rather than Ian on day 1 and then Martin on day 2 & 3. Facilities were horrendous; left in a cold, draughty wedding marquee with limited heating on day 1, even less on day 2 and then none at all on day 3 unless we wanted to risk carbon monoxide poisoning. People stayed in coats and scarves and we had to have breaks to go warm up in other parts of the building. This site should have been inspected first to see if it was fit for use. Trainers were struggling with lack of suitable/working I.T equipment also - not sure if this was related to you or the venue though”

Helpful Report

Posted 5 years ago

Thank you for leaving a review and feedback. First of all, I'd like to apologise for your experience during your course, this is not typical of a Project Skills Solutions course and it's not acceptable. We were let down last minute by a trainer who has worked with us for over 4 years, it was unexpected and left us trying to get the course covered. Due to other courses our trainers run our only options were to split the course between Ian and Martin or cancel the course altogether. We run thousands of courses a year, and this is only the second we've had to split. It's never something we do unless absolutely necessary. We've worked with the golf club for years and never had a problem, recently our contact left and we have been dealing with someone new there. The problems that have resulted, including the situation with your course, have ended with us finding an alternate venue. We have a supply chain manager whose main role is to review the venues we use, it's part of our management audit too. On this occasion, we didn't meet expectations and once again I would like to apologise for that. This was a very rare situation for us to find ourselves in and ultimately we had to make a decision to cancel the course or run it as we did. Sometimes people are sent on these courses because of a job role they are taking on and moving or cancelling on people can have consequences, so we decided to run it. I realise this doesn't change your experience with PSS but I wanted to offer an explanation and to assure you this is not how we run our courses. Thank you again for your feedback, it helps us to continue making improvements to our training.

Posted 5 years ago

“i learnt a lot”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. We're pleased you gained a valuable learning experience with us and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“So far the tuition and venue have both been excellent”

Helpful Report

(NEBOSH National General Certificate) - Posted 5 years ago

Hi, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us for your NEBOSH course. Here at PSS, our trainer's always go the extra mile to ensure every delegate gains a highly knowledgable and insightful learning experience. We hope you choose Project Skills Solutions as your training provider in the future again! PSS - Marketing Team

Posted 5 years ago

“Project skills was very helpful. I will be back for more courses.”

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(CITB SSSTS) - Posted 5 years ago

Hi, Thank you for your feedback, it's great to know you gained a valuable learning experience with us here at PSS! We look forward to you taking further courses with us in the future! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Good teacher, covered all bases”

Helpful Report

(CITB Health And Safety Awareness) - Posted 5 years ago

Hi James, Thank you for your feedback. We're glad you gained a valuable learning experience with us, alongside our trainer for your CITB Health and Safety course. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Nice location. Teacher very very good. Well done, PSS.”

Helpful Report

Posted 5 years ago

Hi Luis, Thank you for your feedback. We're very pleased you enjoyed your IOSH Working Safely course with us and our trainer! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Good trainer and well manared. Course was good and refreshing but to much to take in at once.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to leave feedback. We're pleased you enjoyed our trainer and your course experience. In addition, our training courses are accredited by awarding bodies which have rules and regulations we must abide by. However, we appreciate feedback as we always seek to continually improve our learning experiences. I will pass your feedback to the awarding body - feel free to email me at nisha@projss.co.uk and inform me of the course you have taken and any further information you would like to provide me with. Here at Project Skills Solutions, it is of high importance for us to ensure every delegate gains a valuable learning experience and will go the extra mile to ensure this is achieved. We hope you choose PSS as your training provider in the future again! Kind regards, Nisha - Marketing Executive

Posted 5 years ago

“Course was run very well by Tim, great structure, great facilities. Would highly recommend”

Helpful Report

Posted 5 years ago

Hi Ryan, Thank you for your feedback. We're very pleased you enjoyed your learning experience with us alongside our trainer Tim. At Project Skills Solutions we always ensure our courses are delivered in the best way possible! We hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Really enjoyed the course. Very knowledgeable Tutor with real world experience. Thank You”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to leave such positive feedback. Here at Project Skills Solutions, it is of high importance for our trainer's to ensure every delegate gains a valuable learning experience. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“good presentation with plenty of knowledge given”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for your feedback. We're glad to hear you gained a valuable learning experience and hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

Hi Paul, Thank you for your feedback. We're very pleased you gained a valuable learning experience with us here at PSS! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“The course was great, very informative and interesting. The material was easy to understand and digest and the trainer was excellent. Tim used a multitude of real life examples which made it easier to take the information in and ensured the three days were enjoyable and engaging.”

Helpful Report

Posted 5 years ago

Hi Carley, Thank you for your feedback. We're beyond pleased you enjoyed your three-day IOSH course experience. Here at PSS, our trainer's always seek to provide a highly educational and insightful learning experience to ensure every delegate gains the most from their course. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Way to long”

Helpful Report

Posted 5 years ago

Thank you for the feedback and for leaving a review, the course learning hours are set by the awarding body and it's a requirement for delegates to meet them. I'll pass your comments back to our contact at IOSH, I know they welcome feedback. If there's anything else we can help with, please let us know.

Posted 5 years ago

“Good facilities, nice lunch, great trainer David Miller (I think). Classroom slightly on small side. But overall good course and interesting”

Helpful Report

Posted 5 years ago

Thanks for the feedback and the review, great to hear you found the course interesting, and fair point about the room size. There are some plans to see how we can increase the area as well as the breakout room so watch this space.

Posted 5 years ago

“Very clear & thorough on the objectives of the course. Trainer was very good in its delivery.”

Helpful Report

Posted 5 years ago

Thanks for leaving a review Muneeb, I'll be sure to pass your comments to your trainer. If there's anything else you need please let us know.

Posted 5 years ago

“The day's programme was conducted excellently. Highly informative in a relaxed manner with plenty of opportunity for the attendees to ask questions and discuss matters. Very worthwhile with much to reflect on and to bear in mind when undertaking practical work. Thanks again.”

Helpful Report

Posted 5 years ago

Thanks Saul, really appreciate you leaving a review and great to hear you found the course worthwhile. If there's anything else we can help with please let us know.

Posted 5 years ago

“Professional team”

Helpful Report

(CITB Health And Safety Awareness) - Posted 5 years ago

Hi Stefanescu, Thank you for your feedback. We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Thought the trainer delivered the course in a concise and knowledgeable manner. Friendly, supportive and approachable. Supportive material easy to navigate through. Good group size of 8. Venue easy to access and park. Heating was broken so a little cold (day 1 only). Food was satisfactory. Beverages availability good although machine splutters hot liquid when self-cleaning?.”

Helpful Report

Posted 5 years ago

Hi Nicki, Thank you for your feedback. We're very pleased you enjoyed your learning experience with us. Here at PSS, it is of high importance for our trainer's to ensure every delegate gains an insightful and highly knowledgable course experience. We apologise for the broken heater, as soon as we were made aware of this, the venue manager was informed and arranged for repair immediately. We have also informed the venue manager for an improved food menu. However, I will chase this up to ensure improved lunches are provided for future courses. I apologise for the beverage machine being damaged, I will also ensure this is passed on to the venue manager. Thank you very much for informing us of this matter. We value our delegates feedback and always seek to continually improve our course experiences where possible. I hope I have been able to help. If you have any further comments, please email me at nisha@projss.co.uk Kind regards, Nisha - Marketing Executive

Posted 5 years ago

“Very easily booked course. Presenter very good. Recommended.”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you for your feedback. We're pleased you enjoyed your learning experience with us. Here at PSS, our trainers always go the extra mile to ensure a valuable learning experience is achieved. We hope you choose Project Skills Solutions as your training provider in the future again. Kind regards, PSS - Marketing Team

Posted 5 years ago

“Diane was an absolutely amazing tutor. Her extensive knowledge/experience of the subject matter came out in abundance. She was extremely supportive with all operatives on the course.”

Helpful Report

Posted 5 years ago

Hi Claire, Thank you for your feedback. We're very pleased you enjoyed your learning experience, especially with our trainer Diane! Here at PSS, our trainer's are highly experienced and trained to ensure the best learning experience is delivered! We hope you choose Project Skills Solutions as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

“Really well delivered course with interesting information and extremely informative”

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Posted 5 years ago

Hi Ian, Thank you for your feedback. We're pleased you gained a valuable learning experience for your IOSH Managing Safely course and hope you choose PSS as your training provider in the future again! Kind regards, PSS - Marketing Team

Posted 5 years ago

Project Skills Solutions is rated 4.7 based on 1,007 reviews