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WCF Ltd T/A Progreen Reviews

4.8 Rating 3,467 Reviews
95 %
of reviewers recommend WCF Ltd T/A Progreen
4.8
Based on 3,467 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Anonymous
Anonymous  // 01/01/2019
Waited a long time for delivery but the product itself worked. My green moss has turned brown. I just need to scrape it all up now.
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Posted 10 months ago
have not used my purchase as of yet awaiting my plants to be deliver. will review at a later date, hence the four stars.
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Posted 10 months ago
Pro green as a company were very easy to deal with. I simply ordered and paid online. The weedkiller was delivered by courier to my door.
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Posted 11 months ago
Service good , competitive price ,
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Posted 11 months ago
Website was easy to navigate and place order, but dispatch and delivery took longer than expected and in light of that feel the handling fee and delivery costs were high. If I hadn’t of chased I don’t feel order would have been dealt with in a timely manner. On receipt of items. -pleased with items & products.
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Posted 11 months ago
The items that I ordered came as requested and came within what I considered a reasonable time.
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Posted 1 year ago
Good to hear - thank you for your review.
Posted 11 months ago
As a private 1st time customer, Good all round-prices&service. The only v slight criticism is not keeping updated on delivery dates ( had to ring ).
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Posted 1 year ago
Hi Larry, thank you for your feedback. We will take this on board and apologise for any inconvenience you may have faced. Kind Regards, ProGreen team
Posted 11 months ago
Product arrived damaged ( likely in transit), but customer services were very helpful and sent a replacement out to me once stocks came in
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Posted 1 year ago
Thank you for your review - we apologise again for the initial issue but glad to see it has been sorted now! Kind Regards, ProGreen team
Posted 11 months ago
I am more than happy with the product and the process of buying and collecting however I did e-mail in a couple of queries and do not seem the have had any replies, its been a week or more and I have checked the junk folder.
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Posted 1 year ago
Hi David, thank you for your review and we apologise for any delays you have faced. It can be a busy time of year for our customer service team but please be assured we will get back in touch with you when possible. Kind Regards, ProGreen team
Posted 11 months ago
On-Line documentation very vlear, soil sampling pack arrived promptly, with clear instructions
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Posted 1 year ago
Hi Geoffrey, thank you for your kind review, much appreciated!
Posted 11 months ago
The carriage charge was expensive. The carrier was not known until late in the transaction. UPS has not been good in the past but delivered as the documentation and actually got a driver who wanted to help out the heavy goods into my house. The weather and time of the year have not allowed the moss killer and sprayer be tried out. I have no doubt that Progreen will help restore two acres of weed and moss to lawn over the the coming months.
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Posted 1 year ago
Thank you for your review, Ian. We will take your feedback into consideration. Kind Regards, ProGreen team
Posted 11 months ago
Ordering was easy, delivery reasonably prompt, with notifications from the carrier. Each if 6 bags was separately packed in a cuboidal cardboard box, not the easiest to carry especially as every box was broken. Probably better to label the plastic bags or pack each one in another bag the same shape and size for added protection. It's been far too wet to spread the calcifert yet
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Posted 1 year ago
Thank you for your review and feedback - we will take this into consideration for the future and we apologise for any inconvenience caused. Kind Regards, ProGreen team
Posted 11 months ago
Very good service for my order, but docked a star as still waiting for a reply to my email on another matter.
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Posted 1 year ago
Thank you for your feedback, Stephen, and we apologise for any delays in communication. Kind Regards, ProGreen team
Posted 11 months ago
I purchased the Rodent Management Course. I did this because I preferred learning online at my own pace and I liked the idea of studying to fit in with my diary. Attending a course would have used up precious daylight hours and been more expensive. I had trouble paying for the course, but that was fault as where I live, we always leave a space in a postcode. When purchasing the course ensure that you print your postcode with no space. I contacted progreen and they pointed me in the right direction and offered to take the payment over the phone if I experienced further problems. It went through perfectly when I removed the space. The course itself - I found it informative. I have used rodenticide for many years and so much of the information was known to me, however, there were areas that I was unaware of. The good parts - Being able to study in my own time. The price. The ability to rewind and take in information again. Links throughout to find further information if required. The negative parts - The AI voice was a bit monotonous and I would have preferred it if sections were narrated by different voices, even if they were AI generated. Overall, the couse was ideal for what I wanted. It certainly gave me the information required to pass the exam. The exam - I have to say that I am more agriculture than computer and so my trials might not apply to those that are computer literate, however, here was my experience. I needed to have Google and only use Safari, but instruction was good and that was overcome without issues. GDPR was always very well explained. Microphone - easy. Camera - easy. Showing ID - easy. Sharing the screen was a pain in the proverbial. I ended up using a tip put forward on a review and although it wasn't perfect, it got me to a point that I could work it out for myself. I think the problem is that when you go into settings and drop down menus, different computers and different programmes use their own words/phrases. In all honesty setting up the shared screen was harder than the exam (for me as a computer numpty) As I am very familiar with using rodenticide, I felt very confident heading in to the exam, but I had rather a shock. I expected the questions to be primarily about getting the job done legally and safely. In my particular questions (I presume they are randomly generated) I had quite a few questions about the legal side and the various bodies that have control over the various areas of the job. Even a question such as in which order the country, date and product number are printed on a label. I am not particularly academic and I found the exam quite a challenge. The main thing is that I passed first time, I never had to take time off from manual work, the price was good, I am very happy and would use online training again.
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Posted 1 year ago
Hi John, Thanks for the very informative review! We are glad to hear that overall you found the course to be good and that it helped you to get qualified without losing a days work. We will of course pass on the feedback you have given to Lantra the course and assessment provider so they are aware of the negatives. Kind Regards, The ProGreen Team
Posted 1 year ago
It arrived promptly but I haven’t used it yet do cant comment on how effective it is
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Posted 1 year ago
Thanks for the review Simon.
Posted 1 year ago
sent email got answer back quiet quick have not recieved order yet promised on 27.10.23 but did not arrive
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Posted 1 year ago
Hi Clive, We are sorry to hear that you had not received you order by this date - if you have still not received your parcel, please give us a call on 01778 394052 and a member of our deliveries team will be able to help you track where it is. Thanks The ProGreen Team
Posted 1 year ago
Great range of good value products. Website includes a host of useful information. Only had one problem over several years with a bag coming in unlabelled which we weren't comfortable using. Email reply received within 24 hours but unfortunately, it didn't solve our concern. Second suggestion....Would be nice to get a discount on delivery charges for orders with multiple products. Otherwise, all good.
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Posted 1 year ago
Thanks for the feedback Andrew :)
Posted 1 year ago
Quick to supply my order
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Posted 1 year ago
Thanks for the review Maurice!
Posted 1 year ago
easy to order, and products are very good, unlike some of the cheaper products available. the only negative is excessive postage costs.
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Posted 1 year ago
Hi, Thanks for the feedback - unfortunately due to the types of products we sell such as the weed killers, we can only use certain couriers who have increased prices to us as a company to transport these ADR goods. As a business we do not make profit off of our delivery costs and it all goes straight to the courier company! Hope this clears up why the prices for delivery are what they are ! The ProGreen Team
Posted 1 year ago
The package arrived wet, the SBK had leaked - faulty cap and poorly wrapped in a polythene bag that was not sealed properly. About a 1/4 was leaked. I emailed with photos and called the sales team and another was sent out to me. I have since used it on mares tail and it seems to be working!
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Posted 1 year ago
Hi Stephen, Thanks for your review! We are sorry that your package arrived like this as this is not normal for us however sometimes it can happen once it gets in the hands of the courier. It's great to hear however that your second parcel arrived as it should and the SBK has started to work on your horsetail :) The ProGreen Team
Posted 1 year ago
WCF Ltd T/A Progreen is rated 4.8 based on 3,467 reviews