Hi Tomasz,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“The products were in stock which was great, but delivery was delayed due to a problem with the courier. As soon as PTT were aware of the issue, they got it sorted thank you.”
Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that the issue was resolved promptly from our customer service team. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Product knowledge lacking. Was recommended the wrong primer. Also website states items in stock, would allow me to purchase with next day delivery. To then be told not actually in stock and up to five days from supplier.”
Hi Robert,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about the experience you have had with us. We can only apologise for the miscommunication and advice you was recommended. We have tried to contact you regarding this but have not been able to reach you. This has been passed on to our manager who will speak to relevant members of staff regarding this issue. We are again sorry for the inconvenience caused with this.
Hi Tomas,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased to hear that the delivery was fast via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Mike,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that your order arrived promptly via our courier service. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that you found our website easy to use and the customer service you received was helpful. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Matthew,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased the service met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Dave,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Sarah,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that you found us easy to order from and your delivery arrived promptly via our courier service. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Stephen,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional customer service and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear the service you received met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Great if you want something directly from the website. Quick delivery and competitive prices. Terrible if you need anything slightly unusual that involves dealing with customer services, which seems to be staffed by people who don't know anything about the products they sell. They are also unable to deal with simple written requests and explicit instructions.”
Hi Shane,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. I apologise for the issues you have had. I can see that there were emails over weekend, however we are closed Saturday afternoons/ all day Sunday which has lead to a delayed response. Internal conversations will now happen with the relevant colleagues to ensure this does not happen again. I will process a refund for the additional you had to pay for the issues.
At PTT, we strive to provide exceptional customer service throughout, unfortunately we have fallen short this time and I do apologise for the inconvenience this has caused.
Hi Philip,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that you found us easy to order from. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Jacek,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Good selection of stock, ordered the Karl Dahl wash boy set which showed a soft grip handle sponge but arrived with the replacement sponge with no soft grip. Did speak to staff but was advised it doesn’t come with the advertised soft grip handle sponge. The listing should be updated to reflect this if this is correct to avoid confusion.”
Hi Naeem,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. We have been in contact with yourself and have explained the situation. We have sent out a replacement which hopefully should be with you. We are sorry for the inconvenience caused.
“Ordered 2 chrome corner trims they arrived on time were well packaged and we were kept updated from start to finish. Great quality item. Great service, thank you.”
Hi Des,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are pleased to hear about your experience. We are happy you were impressed with the service and the quality of the products! We look forward to serving you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Molly - Pro Tiler Tools
Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience. At PTT we strive to provide a wide range of quality products at competitive prices. We are additionally pleased you're happy with our delivery options, and the service you received! We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Molly - Pro Tiler Tools
Hi Max,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear you're happy with the delivery timing, and the service! We look forward to serving you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Molly - Pro Tiler Tools
Hi Clive,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience. At PTT we strive to get your products to you efficiently and promptly, we are additionally pleased you're happy with the product! We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Molly - Pro Tiler Tools
“Great little tile cutter. I have the bigger montolit but wanted a little one for small tiles and it’s great.
Very good service and price.
I would recommend”
Hi Ben,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that the product met your expectation and that the service you received was very good. We appreciate the recommendation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
