Hi Clarkson,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout and we are additionally pleased that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Lee,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Chris,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear the issue you had was resolved promptly via our customer service team. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Aurimas,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. In regards to packaging all our orders are packaged efficiently to make sure our customers orders arrived undamaged. We can see that you ordered a wooden poll, grout and a squeegee. This would require packaging sufficient for this order. We are however pleased you had good service and a quick response.
Hi Dale,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with us.
If there are any issues, please do not hesitate to contact us.
We look forward to dealing with you again soon
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
Hi Edgars,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with you.
We have a wide range of products that we offer at competitive prices and we always aim to give the best service.
We look forward to hearing from you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
Hi Tomasz,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with us.
We look forward to dealing with you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with us.
We are proud to provide great products at competitive prices.
We look forward to dealing with you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
“I have used Protiler for over five years across a number of orders, never a problem. Always dispatched and delivered promptly, great communication and updates. I recently had a broken item in a delivery recently, a replacement was arranged and dispatched the same morning I reported it. Very good customer service, 10/10.”
Hi Marc,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you continue to have a great experience with us.
We aim to provide a great level of service to all of our customers.
We enjoy having you and look forward to dealing with you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with us.
We aim to provide a great service and make sure that it is as smooth as possible.
We look forward to dealing with you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi Alan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We aim to provide the best possible service for our customers.
We look forward to dealing with you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the product and service your received met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Chiltern,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Product came a day later Then expected date given, & when paying shipping you expect a more accurate date of delivery How ever when un packing yesterday it appears both bags delivered are actually expired in June, we are now in July!? Still yet to use product to review its capabilities & finish.”
Hi luke,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. I can see that you placed your order on Saturday 29th June at 14.16pm on a standard 1-3 working day delivery service.
As we were shut then on the Saturday and also on Sunday, this was then picked up on Monday 1ST July and delivered on the 4th July on the 3rd working day in the delivery time frame.
At PTT, we only dispatch Monday- Friday. All orders placed over the weekend will be dispatched on Monday.
Regarding the dates on the bag. The dates on the bag are dates of manufacturer from the supplier and they have a 12-month shelf life.
“Had to wait a little longer than expected to receive the goods as half was shipped before the other half, but Pro Tiler Tools apologised, amended the order and refunded my shipping costs...
Goods were faultless...”
Hi William,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are sorry to hear about your experience with us. This is certainly not the experience we want to provide at PTT. We can see that half of the order was dispatched, however the other half was not due to being out of stock. Unfortunately it looks like there was a system error and once we were made aware, we were able to swap the out of stock item over and get this out for delivery. I can see that my colleague refunded you the delivery charges and tried to resolve the issue as quickly as possible. We are sorry again for the inconvenience caused.
Hi Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that the service was prompt and efficient. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are very pleased to hear that you have had a great experience with us.
We aim to provide excellent service for our customers.
We look forward to hearing from you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh - Pro Tiler Tools
“Very happy with their service. Quick delivery and they resolve any problem should one arise , very fast and stress free. Will definitely shop again .”
Hi Richy,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the service met your expectation and your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Andrew ,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the website met your expectation and the products met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Sam,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly via our courier service. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
