Hi Ryan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to provide a Prompt and Efficient delivery service. We are pleased that we met your expectations and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi Alex,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to provide the best quality products at competitive prices. We are pleased that we met your expectations and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne- Pro Tiler Tools
“Ordered tile trim and received an email saying there was a problem. Rang them and they said it had all been delivered and now I have spoken to the carrier service to deliver to my address because they wouldn't deliver to my door, no tile trim was delivered :[”
Hi Dean,
Thank you for taking the time to leave a review.
We are sorry to hear about the experience you have had with us. We are sorry that the courier service did not deliver to your door. We can see that this was sent direct from our manufacturer and we will certainly raise this with them. We can see that a member of our team has been in touch with you to resolve this.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that communication and delivery met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Andrew,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Richard,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Matthew,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We strive to provide exceptional customer service throughout and we are glad we met your expectation. We are look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Raj,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad the service met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Didier,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that we consistently meet your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“Very efficient seller, the product sold met all expectations and resulted in an excellent result. Delivery was prompt and the product competitively priced. Thank you.”
Hi Tim,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that we consistently meet your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“We are basic DIY users of Titan Pro Grout. The instructions on the tubs and the preview video enable us to complete the work to a highly acceptable standard. The "enhancing"of the Indian Sandstone Paving laid ten years ago is outstanding with all joints firmly grouted eliminating some previous "rocking"”
Hi Roger,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the product met your expectation and you were happy with the instructions. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“The product is the product and that was fine, so this review can only be about the service and that has now proven to be first class. We had a small issue that needed resolving, and often the measure of a good firm is how they deal with things like that. Pro Tiler Tools were excellent and the issue resolved immediately. I would have no hesitation in recommending them as a top supplier.”
Hi Len,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional customer service and we are glad we met your expectation. We are pleased that the issue was resolved by our customer service team. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi James,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that we consistently meet your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“After some research I decided to get the Rubi system. Would liked to have had more advice from the person who took the order as I was not 100% certain and. I already has 5mm spacers from screwfix so I didn’t need the more expensive 5mm levelling system but I came to that conclusion myself. So overall I was happy but prefer to be advised more. Thank you.”
Hi Rupinder,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that products met your expectation. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Didier,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that we consistently meet your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“Half of the order still not delivered? No explanation other than there has been an ‘issue’? No date for delivery of the outstanding item.
What sort of service is that?
Issue resolved and the remainder of the order has now been delivered safely. Better communication would have negated the need for the initial review. Perhaps use a different courier?
Thank you for your assistance.”
Hi Mark,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry for the issues you have had with our delivery service. However we are pleased the issue has been resolved. Unfortunately issues do arise that are completely out of our control. Our dedicated team strive to provide exceptional customer service throughout. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Ordered the polysweep and had to check different sites and protilertools was the best priced and offered fastest delivery. Had it ordered and had 1 bag split - sent photos and they offered refund without hesitation. Great customer service. Very pleased”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are more than happy to help with any enquiries or issues and have them resolved as soon as possible. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi Thomas,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that we consistently meet your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“Ordered two titan pro joint, only one came, I complained about this so they said you will have one delivered the next day, that didn’t arrive, had a builder ready to do my job, do I had to pay him for the job he didn’t do. To be honest I’m fed up with this.”
Hi Paul,
Thank you for taking the time to leave a review.
We are sorry to hear about your experience with us. We are sorry for the issues with delivery with DPD. Unfortunately it looks like 1 was returned back to us due the item being damaged. However DPD have not informed us of this and can only apologise. I can see that my colleague has been in touch and send out replacements and resolve this issue.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
