Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 21,065 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 21,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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Email:

enquiries@printster.co.uk

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Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed. Personalised mug was dispatched a few hours after ordering. Great quality and superb service. Will definitely use this company again.”

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Posted 3 weeks ago

“Wonderful! Face masks went down a treat.”

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Posted 3 weeks ago

“Really easy to upload graphics to a wide range of products. Super fasr turnaround. Highly recommended.”

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Posted 3 weeks ago

“Very pleased with card 😊”

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Posted 3 weeks ago

“Very please with the 2 mugs I purchased with photo on”

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Posted 3 weeks ago

“Disappointed in size of ‘jumbo’ mug”

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Posted 3 weeks ago

“Very prompt service and lovely products. Will definitely be using this company again.”

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Posted 4 weeks ago

“Terrible service I ordered personalised items from Prinster. I paid for express delivery. The courier diverted the delivery to the wrong depot and the items were received almost a week late. Prinster refused to take this up with the courier or to refund. Don't use this company if you want a reliable service or good customer care”

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Posted 4 weeks ago

“I've had 3 mugs from Printster. I'm completely satisfied. They were all gifts and went down really well.”

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Posted 1 month ago

“Very well packed lovely condition I'm very happy with the mug.👍💯”

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Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

“Excellent value and quality”

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Posted 1 month ago

“Quick delivery, cup decent size but graphics not that great”

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Posted 1 month ago

“Very helpful lovely cup xc”

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Posted 1 month ago

“Delivered well on time”

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Posted 1 month ago

“Bar getting the number of gift boxes wrong, the service has been great. And even then, the error was corrected quickly and efficiently.”

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Posted 1 month ago

“The customer service is nothing to write home about. I didn't get a response to my emails for 3days. Phone number didn't work, sent a message on social media as well. It was an unpleasant experience”

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Posted 1 month ago

“Absolutely incredible! Highly recommend. Have ordered a few custom printed mugs from them and they are all amazing.”

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Posted 1 month ago

“everything about my mug was perfect the price, the delivery was good, the mug itself perfect thank you printster”

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Posted 1 month ago

“The order process was really easy, the mug was delivered super quick and the person that it was for loved it! Great customer experience!”

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Posted 1 month ago

Printster.co.uk is rated 4.7 based on 21,065 reviews