Login
Start Free Trial Are you a business? Click Here

printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“My order was incorrect when it arrived with one ink cartridge missing. I contacted the company by email immediately but did not receive a reply, I sent another email via the website and I have still not received a reply. Very disappointed and unhappy.”
Helpful Report
Posted 3 years ago
Jim Davidson
Verified Buyer
“I received the Imaging Drum and fitted it to my printer. The first few pages were great, then dark, and grey, lines appeared down each page. I transferred the Drum to my back-up printer with the same results. I sent several e-mails asking for help - starting on 28th February 2022 and to date have had no response.”
Helpful Report
Posted 3 years ago
Kevin Boyd
Verified Buyer
“Purchased ink and my printer doesn’t Recognise it. Tried contacting customer service but didn’t get a reply”
Helpful Report
Posted 3 years ago
Mark Mitchell
Verified Buyer
“Customer service very very poor. They fail to issue a receipt when buying products Even if you can make contact with them!”
Helpful Report
Posted 3 years ago
Patricia Connelly
Verified Buyer
“I was sent the wrong order and despite emailing 4 times, have had no reply. I would not use this company again nor would I recommend them.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“They sent me the wrong thing and have ignored emails requesting resolution”
Helpful Report
Posted 3 years ago
Hanni Rashid
Verified Buyer
“I haven’t received my items yet.. I have emailed and no reply.. there is no number to contact you guys from. So frustrating!!!!”
Helpful Report
Posted 3 years ago
Mr Richard Pearson
Verified Buyer
“Non existent customer service. Incorrect cartridge delivered and no response at all to 3 emails sent asking for replacement.”
Helpful Report
Posted 3 years ago
Nikhil Vedi
Verified Buyer
“Ink didn’t work!”
Helpful Report
Posted 3 years ago
John McDermott
Verified Buyer
“My first delivery was fine but ordered one more a fortnight ago and not received them yet. So on fortunately I’ve had to log a complaint with PayPal. Yours Sincerely John McDermott”
Helpful Report
Posted 3 years ago
Gillian Harper
Verified Buyer
“I received the wrong printer cartridges. Have been trying to contact via email ever since as there is no telephone number to request return labels so I can return and either exchange or get a refund. NO response. Have now been onto Paypal to see if they can make contact.”
Helpful Report
Posted 3 years ago
Sue Gaskell
Verified Buyer
“Absolutely rubbish!!! Bought 4 sets of inks contacted the company 3 time nothing no reply at all. Don’t bother wasting your money people I’ve had to go out and buy the genuine inks for my printer. WOULD NOT RECOMMEND!!”
Helpful Report
Posted 3 years ago
KAREN OLDFIELD
Verified Buyer
“I spent, or wasted over £20 on inks which were advertised as 'compatible ' with my Epson printer. They simply are not compatible! I have emailed the company several times, with no reply. The moral of this review is don't waste your money buying compatible inks from this company.”
Helpful Report
Posted 3 years ago
ROSALEEN EMPEY
Verified Buyer
“Wrong order sent. Did not reply to my emails regarding replacement. Would not recommend.”
Helpful Report
Posted 3 years ago
Elizabeth Wade
Verified Buyer
“I have sent you two emails regarding my recent order and I am still waiting for a reply. It would be very helpful to have a contact number and be able to speak to someone directly”
Helpful Report
Posted 3 years ago
Graeme Gregg
Verified Buyer
“Yet to recieve my ink cartridges, (8 days later) and i have had no response to my email. Disappointed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Took payment and got ink 3 weeks later. Emailed for copy invoice and and still waiting 8 weeks later. Find another business with a landline”
Helpful Report
Posted 3 years ago
Dan Hunt
Verified Buyer
“Wrong cartridges sent and had no reply when I contacted them about the issue”
Helpful Report
Posted 3 years ago
Julie Field
Verified Buyer
“Poor print quality, was really faint and discoloured. I’ve tried to contact twice for a refund. No response. I would not recommend using these inks.”
Helpful Report
Posted 3 years ago
Mervyn Davies
Verified Buyer
“I ordered a printer toner, the toner was empty and I have received no reply so far regarding the issue despite numerous emails.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request