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printerinkdirect.com Reviews

4.2 Rating 4,495 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,495 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from these guys.. the price was really good. The minute I pressed send I realised I had put in wrong delivery address. I contacted them straight away. But they never changed it or replied. So that was disappointing”

Posted 3 weeks ago

“still not arrived”

Posted 1 month ago

“I filled in the online form, as I had a problem but didn't get a reply.”

Posted 1 month ago

“Order number: 1081934 Unfortunately, the ink cartridges you delivered to me were not compatible. I had a neighbour come around to help me who is a whizz on computers and has helped me solve problems really quickly a few times in the past - obviously due to my lack of experience!! - getting old!! I removed all the old cartridges and put in all your new ones but the printer said first time "Yellow ink ink cartridge not compatible", then a few minutes later it said "Black ink cartridge incompatible"etc.etc.etc. My friend tried many ways to resolve this issue but nothing would work satisfactorily. He knows how to search around a computer and I never have a clue what he is doing but in the past he has always resolved any isuues I have had. On Page 2 of my order confirmation it said "Need help?" then in blue print it said"Contact Us" . I sent you a lengthy email explaining all this but later realised the message had not actually been sent. I, of course, quoted my order number. Then I pressed "Contact us" somewhere else and the same thing happened again. I do hope that you will reply to this email as I could not find your telephone number ANYWHERE. Companies should always give their telephone number as many of us who shop on line are elderly. I only opened one pack of the ink cartridges and would be very grateful if you could inform me on how to return the parcel back to you. I would also like to ask you if you could email me a return delivery address label with a bar code on. I really don't see why I should pay for it considering the time it has taken me to actually contact you. If I do not get a reply I will have to take this further. However, I am sure you will be understanding. Very much looking forward to hearing from as soon as possible. I eventually went to a local shop and found some that worked which was lucky as I had a couple of important documents to print out. Look forward to hearing from you asap please. My telephone number is 02086932042 and mobile is 07941849220 (a text is fine too) - but preferably an email so I can print out return address. Many thanks Mrs. C Hunter-Johnson”

Posted 2 months ago

“The product is decent enough, but the after sales service is non existent. Having bought the wrong gsm paper to go through my printer, I emailed them a number of times to see if I could exchange them, but the only email I got back was asking me to give them a review, which was all they seemed interested in. It's a shame, because had their customer service been as decent as the product, I would be highly recommending them”

Posted 2 months ago

“Unfortunately the wrong number of cartridges and wrong colours were sent, and a month late. Emails to support have gone unanswered. I would not recommend this company.”

Posted 3 months ago

“I am still waiting on you replying to my email telling you i was 1 cartridge short on my order which i sent on saturday with pictures imediatly after i recieved & opened the package !! Once again i await your response plz . Keith”

Posted 3 months ago

“First time I have bought Epson compatible ink, I had a Brother Machine and used compatible inks all the time which were spot on. These inks are darker. So had to buy original epson.”

Posted 3 months ago

“When installed it shows as being empty, only just functioning after some maintenance. It has now improved slightly. Guess what? It still shows empty. Overall unimpressed by the product.”

Posted 4 months ago

“didn't fit properly, printer showing error of printer cover not closed, it was. print didn't print, fed through but no ink, took loads of effort to get it to print, no definition on print black and white, cheap but that's why, rubbish, waste of time and money, very upset, have to buy genuine Epson ink now why state it works when it doesn't, never buy from this company again.”

Posted 5 months ago

“The ink cartridge didn't fit my printer and the ink leaked all over my hand 😒 very disappointed had to order from another place”

Posted 5 months ago

“Some of the cartridges are empty”

Posted 5 months ago

“For some reason, they don't work.I have tried other nongenuine and they are working. Maybe I ordered the wrong EPSOM XP-4150 Expression Home.???”

Posted 5 months ago

“Ink cartridges were ordered on 28 September & arrived the end of October. I sent two emails chasing the order up & didn't get a response to either email. Disappointed with customer service.”

Posted 6 months ago

“The black ink doesn't work I use my old one before it works”

Posted 6 months ago

“The ink I ordered recently is okay for text but rubbish for coloured pictures. Not impressed at all.”

Posted 7 months ago

“Delivery took far too long and very poor response to enquiry”

Posted 7 months ago

“Always been pleased in the past, not this time. Request for assistance via email and message, ignored on 4 occasions. Have had to return ink A’s cassettes did not fit”

Posted 7 months ago

“The ordering process and delivery time was all fine, but the inks don't work in my printer. I have always used generic cartridges and never had a problem before. In fact I've ordered some more from a different company and they work fine.”

Posted 7 months ago

“I ordered the cartridge on wednesday 23/8 for next day delivery BUT email that came through said it wouldarrive on Saturday 26/8 , emailed but company /person on annual holiday, was to be delivered to place of work , but did not arrive THEN told on email the driver had missed me sorry was at work ALL DAY. It arrived on Tuesday 29/8 Although I had paid nearly £13.00 for next day delivery , not impressed about this , cartridge was needed for the weekend I had to order from another company to get the tasks completed on time”

Posted 8 months ago

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printerinkdirect.com is rated 4.2 based on 4,495 reviews