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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
William Steele
Verified Buyer
“Ordered ink on 30th April still handed arrived on the 10th May sent 2 emails but no reply so contacted PayPal for a refund”
Helpful Report
Posted 3 years ago
James Wadham
Verified Buyer
“I have been waiting for someone to contact me as the ink cartridges will not work in my printer, Second time I have left a review but I have had to contact from anyone”
Helpful Report
Posted 3 years ago
Penny Bell
Verified Buyer
“Please write a short review of Printer Ink Direct This is a dreadful company. I put my order in and they were happy to take my money. They then sent me the wrong printer cartridges. I immediately emailed them to tell them so, asked for the correct ones to be sent and also for a return label so that I could return the wrong ones to them. They didn't reply to this, never mind carry out my request. Over the past 12 days I have emailed them a further three times, but got absolutely no response from this company at all. So I am £23 out of pocket with apparently no prospect of any kind of satisfactory outcome. I strongly suggest you AVOID them. I would give them NO STARS if there was any way of doing this. 1 Minimum 10 characters.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Unfortunately (maybe because of the bank holiday weekend) my order took 7 days to arrive instead of the next day courier I had paid for”
Helpful Report
Posted 3 years ago
Terry Reis
Verified Buyer
“Unfortunately, I received the wrong cartridges. I have emailed 3 times as the returns policy advises but have not received any replies. So after 3 attempts to resolve I have no choice but to post a negative review and open a dispute with Pay Pal. Sorry guys, not good enough. Order 1035623”
Helpful Report
Posted 3 years ago
Caz Jellard
Verified Buyer
“The toner doesn’t match up to the code number and it won’t work. I have emailed them and had no response. There’s no telephone number either do I can’t get hold of them! Very poor”
Helpful Report
Posted 3 years ago
Terrance Radford
Verified Buyer
“Cancelled order, so received an item I didn't want, asked for a refund completely ignored, so lucky to one star, very disappointed”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I ordered compatible cartridges to fit an Epson XP-970. They sent me ones designed for a different printer. Of course, they didn't fit mine. I emailed them twice, but got no reply. I have complained to PayPal, who are now taking it up with the company to try to get my money refunded.”
Helpful Report
Posted 3 years ago
Valerie Humphrey
Verified Buyer
“Regrettably the service from Printer Ink Direct does not live up one bit to the service I have had when previously ordering. Almost two weeks of ordering on line and I am still waiting for delivery of my order and my repeated email enquires have gone unanswered. A lesson has been learned this time around; buy local!”
Helpful Report
Posted 3 years ago
Helen Barrett
Verified Buyer
“Printer Ink Direct will not tell me how to return the items that were WRONGLY sent to me.”
Helpful Report
Posted 3 years ago
Paula Holdcroft
Verified Buyer
“No replies to any emails, paid for next day delivery and it was delivered 8 days later. No customer service what so ever. Asked for a refund for delivery and been totally ignored.”
Helpful Report
Posted 3 years ago
Aaron Prophet
Verified Buyer
“I ordered some ink 2 weeks ago with a guaranteed next day delivery which cost £4.99. However it's only arrived yesterday. What's the point in having a next day delivery guarantee if that doesn't happen. Won't be ordering again from this company.”
Helpful Report
Posted 3 years ago
Konstantin Bouki
Verified Buyer
“GUYS, PRINTER ink DIRECT IS A MANIPULATIVE FRAUD COMPANY. I paid for ink and neither the ink nor the refund has been achieved. I am contacting my bank to report them for FRAUD.”
Helpful Report
Posted 3 years ago
WILLIAM EVANS
Verified Buyer
“Printer inks don,t work on my XP3105 printer”
Helpful Report
Posted 3 years ago
Mr Christopher J Leaman
Verified Buyer
“No contact and the cartridge hasn't shown up. Despite several emails I have had no response.”
Helpful Report
Posted 3 years ago
Stephen Jennings
Verified Buyer
“If I could give you a minus score I would! You have failed to respond to multiple emails regarding your cartridges failing to work in my printer and have no phone contact number? You are definitely the most disreputable company it has been my misfortune to come across in all my life and you should not be allowed to trade!”
Helpful Report
Posted 3 years ago
Andrea Fernandes
Verified Buyer
“Poor service. Item did not arrive even after 2 weeks from order. No updates on tracking mail delivery. No communication from the seller even after sending them 2 - 3 emails. no phone number to call them to chase up delivery. Item never received. got a refund back from Paypal after nearly 3 weeks. Stay away from this seller.”
Helpful Report
Posted 3 years ago
Avis Peters
Verified Buyer
“Called compatible but my Epson printer will not accept your ink cartridges. A complete waste of money.”
Helpful Report
Posted 3 years ago
Joan Higson
Verified Buyer
“Unfortunately I could not get them to work with my computer although they said they were compatible. When I have used compatible inks before the printer has noted they are not Epson but it has still printed but would not work at all with these.”
Helpful Report
Posted 3 years ago
Will Mower
Verified Buyer
“Sold me the wrong printer ink catridges (advertised them as compatible with XP8600 which they're not) and then never responded to the several emails I sent asking for a refund or replacement.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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