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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Terry
Verified Buyer
“Very slow service (over two weeks) and never replied to several email enquiries. So bad I thought it was a scam.”
Helpful Report
Posted 3 years ago
Karen Perrott
Verified Buyer
“Have not received my order”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I ordered a set of inks and one was broken, I have sent four emails, a direct message though their website but I haven’t received any response whatsoever. AVOID AT ALL COSTS !!!”
Helpful Report
Posted 3 years ago
Don Perkin
Verified Buyer
“Waited over 2 weeks for my order to arrive”
Helpful Report
Posted 3 years ago
Hannah McCann
Verified Buyer
“I ordered from this website and received my cartridges, however, my printer will not recognise the chip so these are now useless to me. I have tried to contact the company about returning several times and still had no reply. Very poor service.”
Helpful Report
Posted 3 years ago
Emmanuel Antwi
Verified Buyer
“Am very disappointed with your service, I purchased epson ink from you on the 5 of February but have not yet received it. I have sent several mail to your office and no one has responded. I want a refund”
Helpful Report
Posted 3 years ago
Ann Gray
Verified Buyer
“On 27th January I placed an order with Printerinkdirect for 2 sets of cartridges plus 2 extra blacks for my printer. After receiving this order I emailed this company twice to explain that I had inadvertently ordered the wrong cartridges. I had opened one box before I realised and emailed to ask if I could return the remainder of the order in exchange for a refund. To date I have received no acknowledgement or answer to my emails.”
Helpful Report
Posted 3 years ago
Fergus Alan
Verified Buyer
“Order 14th January. Web site still states preparing order 1 month later.”
Helpful Report
Posted 3 years ago
Clive Jewitt
Verified Buyer
“asked if they had sent wrong item... still no reply...bad customer service”
Helpful Report
Posted 3 years ago
Michael Walcott
Verified Buyer
“Sent the wrong items and have ignored all communication trying to get exchanged. Avoid this seller”
Helpful Report
Posted 3 years ago
Tunde Sulaiman
Verified Buyer
“I ordered two Samsung Printer toners on 26 January 2022 and up till now (09 February 2022) I have not received my toners. I have tried to find printer ink direct on its website but there is no contact telephone number and I have sent two (2) emails; still, printer ink direct did not respond which means printer ink direct is a fraud.”
Helpful Report
Posted 3 years ago
Heather Jones
Verified Buyer
“I was sent the incorrect ink cartridges. I have emailed twice, tried to message twice and have yet to hear from anyone on how I return the inks and get a refund or an exchange. I’m starting to think this company is actually a scam there’s no phone on the website to contact them and clearly they have no interest in responding when you email. I’m not really sure what I’m supposed to do with the ink cartridges that don’t work in my printer and the £24 pounds I’m out.”
Helpful Report
Posted 3 years ago
Kyrien Hamilton
Verified Buyer
“Very poor service, still haven't received my order after a week and they don't respond to multiple attempts to contact them.”
Helpful Report
Posted 3 years ago
Julia Zaczek
Verified Buyer
“Ordered wrong cartridges and messaged straight away, no reply! Also messaged a few days later and still no reply! Over a week later and still waiting”
Helpful Report
Posted 3 years ago
John Wood
Verified Buyer
“On the internet I searched for Epson Xp 352 cartridges,your site showed “ comparable Epson Xp 352cartrides £5.99” I ordered 2 packs.When I inserted in my printer it says they are not compatible.Checking the packet it says suitable for. Epson XP235/245/247/332/335/342/ 345/442/435/442/445. NOT 352.I amleft with 2 packs of useless cartridges!!!”
Helpful Report
Posted 3 years ago
Natalie Dyer
Verified Buyer
“Cartridges don't work and I have tried to contact you to resolve with no response at all. I also paid for a next day delivery and it took 2 weeks to receive them !!”
Helpful Report
Posted 3 years ago
Douglas Graham
Verified Buyer
“I put the ink into my hp printer tried to print and just a whining noise and no printing took place .”
Helpful Report
Posted 3 years ago
Lara Gouveia Simonetti
Verified Buyer
“I purchased ink relying in good faith on their stating the ink was in stock and would be delivered by a certain time (2-3 working days). After 1 week (6 working days) I attempted to contact the company and received no reply to emails or their chat. They have no phone number. As it had become urgent I ended up having to pay for ink elsewhere (which did arrive next day as promised). Without replying to any of my messages the ink eventually turned up 2 weeks later. They are untraceable and a potential scam. I would avoid.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Cartridge fitted my printer but wasn't accepted. Message said its not installed correctly. Emailed supplier but they haven't responded.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Last a few days I am trying to contact you as I got the wrong cartridge and have to return it to get the right one..my emails, my messages to your company was not answered..no phone to talk to . If there is zero I would choose that! It is ridiculous we get this email but no chance to contact youuu!! Never ever even go to their website!”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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