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printerinkdirect.com Reviews

4.2 Rating 4,495 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,495 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bad experince because the cyan cartridge spewed out ink as the tab was being removed, and a bad mess resulted marking the desk and covering part of my fingers still stained days later. Not at all good so never again.”

Posted 1 month ago

“I paid £4.99 for next day delivery it arrived nearly two full days late and no refund of £ 4.99.i won't be using you again”

Posted 1 month ago

“The "inkrite" 4x ink Cartridges ordered for my Canon Pixma MG5750 printer scanner do not work. They are loose fitting and do not clip in firmly . This is very disapointing and a waste of my time and effort. I therefore require a full refund ,please state if you wish me to return then as I would require the cost of postage. Karen Blick.”

Posted 1 month ago

“no response to wrong printer ink supplied and returns.”

Posted 1 month ago

“last time purchased really impressed everything worked fine and was delivered on time new order recently recieved product does not work and nobody has got back to me after emailing them on this performance i can only give a 1 star rating - disapointed as mentioned my previous order with them was fine”

Posted 1 month ago

“Tried several times to obtain a VAT receipt”

Posted 1 month ago

“Epsom XP-345 printer will not accept, so waste of money! I was assured the ink was compatible with my printer!”

Posted 1 month ago

“made an order by mistake asked them to cancel which they didnt then asked to return had no response”

Posted 2 months ago

“I ordered ink for a HP Photosmart Plus. What was delivered was something else. The cartriges were way TOO BIG and for my Printer. I want you to deliver the Ink, in the Correct Cassettes for my Printer (HP PHOTOSMART PLUS) I feel that you may also want to compensate me for the right cockup YOU have made wih my Order. When you deliver my Order Tomorrow, You can also Pick up the un-ordered Ink Cassettes for safe return to base. If the above is unappealing to you, I will sell the cassettes to the highest bidder on Social media.”

Posted 2 months ago

“I purchased a set of cartridges for my Epson printer recently. Sadly non of the cartridges were recognised by my printer. Printer Ink direct have not responded to my email, so money wasted. I cannot therefore recommend this company.”

Posted 2 months ago

“I bought a E-202 XL Black cartridge. Initially, a small amount of ink leaked as I was removing the packaging. The prints produced were of poor quality, so I cleaned the head using the printer function, but the output remains shoddy and streaky. I shall return to using slightly the more expensive cartiridges I have used with no problem until now.”

Posted 2 months ago

“Sorry no stars, wrong cartriges sent. sent eamil asking for replacements NO reply”

Posted 2 months ago

“I purchased the wrong cartridges for my printer and contacted the company via their chat. They told me they would get the right cartridges to me and then arrange return of the wrong ones. After over a month of hearing nothing I tried to contact them again several times via chat and eamil over the last year. I heard nothing and finally gave up.”

Posted 2 months ago

“Cartridges don’t work on my printer. See separate email”

Posted 2 months ago

“It claimed to be compatible with my Epson printer but it wasn’t. I’ve had to buy again.”

Posted 2 months ago

“Wanted a replacement ink as one you sent me was faulty but iv had no communication from you on a you giving me a replacement”

Posted 2 months ago

“I cant give less than 1 so i have to give at least one star, they will chrage nearly £5 for next day delivery but you will never get one, there courier will take the parcel some where else and post a note on the website, no one available to sign. when you look at the picture its not your house or any neighboring property but some industrial site. you email them for delivery refund, No Reply you ask for VAT Receipt No reply. will never deal with them.”

Posted 2 months ago

“I have used Printer Ink Direct on a number of occasions without any problems, however the last purchase will not work in my Epsom 235, I have noticed the packaging and the cartriges them selves were not the usual ones so I dont know if this has anything to do with the fact I cannot get them to work. I have never had a problem with previous cartriges so giving a low star rating would be unfair but the item wont work”

Posted 2 months ago

“I paid for XL Ink cartridges, received the wrong order. After several emails of which I have received no response. I feel cheated out of money and goods!”

Posted 2 months ago

“Printer ink delivered four cyan ink cartridges instead of two cyan and two magenta. I emailed customer services to correct the order and have had no reply. I posted a message on the website chat tool and had no reply. Having switched from another ink supplier on the basis of price I am very disppointed.”

Posted 2 months ago

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printerinkdirect.com is rated 4.2 based on 4,495 reviews