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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Declan Whelan
Verified Buyer
“This site is a scam. They take your money and never deliver the product. They don't responded to email (this is the only way to communicate with them). Currently looking into what my legal options are. Avoid at all cost”
Helpful Report
Posted 1 week ago
Gopi Khan
Verified Buyer
“Hello, I placed the order on 19th of June 2025 but hadn’t received any still,”
Helpful Report
Posted 2 weeks ago
Ronald Cartwright
Verified Buyer
“Very disappointed. Took over 3 weeks to receive ink. Will have to find alternative supplier.”
Helpful Report
Posted 2 weeks ago
Jennifer Bennett
Verified Buyer
“Very poor. Waited over a week for delivery, I emailed twice about an update on the order and was ignored. I won’t be ordering again.”
Helpful Report
Posted 2 weeks ago
Mark Fisher
Verified Buyer
“Didn't receive order, no reply to my emails. Chargeback completed”
Helpful Report
Posted 2 weeks ago
Pete Shaw
Verified Buyer
“I have e mailed 5 times regarding a next day delivery order that arrived one week later I have requested a return label and full refund but my e mails have been ignored. Happilyused them in the past but never again..”
Helpful Report
Posted 2 weeks ago
John Stockham
Verified Buyer
“This is a joke! I've sent several emails regarding my recent order - 10104550 which was for 4 x T0713 Magenta ink cartridges. When they didn't arrive within the 3-5 days promised I sent another email asking for update. When a package did eventually arrive (after 2 weeks) it had 4 x T0714 Yellow cartridges!! I'm still awaiting a reply to remedy this which I sent 3 days ago.”
Helpful Report
Posted 2 weeks ago
Evanna Loye
Verified Buyer
“Ordered ink cartridges on the 18th May and still haven’t received them - numerous emails sent an no reply!!!!”
Helpful Report
Posted 2 weeks ago
Nigel Corbett
Verified Buyer
“My order has never arrived.”
Helpful Report
Posted 2 weeks ago
Payam Payam
Verified Buyer
“Hello, I have not received my order (#10104474) placed on June 11. I would like to request an update or tracking number. If I don't hear back soon, I will be forced to open a dispute with my payment provider. Thanks.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Took over a month to receive the order, terrible communication and still have not received the VAT invoice Will definitly not use again”
Helpful Report
Posted 3 weeks ago
JEREMY Kleinfeld
Verified Buyer
“after 3 months i still await delivery of order, e mails sent as a reminder are ignored. i would give no stars if i could”
Helpful Report
Posted 3 weeks ago
Terry Duvall
Verified Buyer
“not very good”
Helpful Report
Posted 1 month ago
Grahame Guild
Verified Buyer
“Took over a month to delivery , had to use another company as my ink had run out . Sent three emails never had the courtesy of a reply.”
Helpful Report
Posted 1 month ago
Jessica Sullivan
Verified Buyer
“I have had good service previously from you but this time was poor I emailed you twice and contacted you via the website to find out where my order had got to. I received no communication from you at all and then finally about a month later my cartridges arrived. This is a shame, just a brief communication to explain the delay would have been helpful. I now question whether to use you in the future”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Ordered three set of printer ink. Only received one. Have emailed but absolutely no response. Feels like a total scam.”
Helpful Report
Posted 1 month ago
Mohammed Elyas Javaid
Verified Buyer
“Price is good but only if you receive all items. Have tried to contact but no reply on missing lazer ink cartridge, website doesn’t have a telephone number. I’m just taking this as a loss. Won’t use again. Rating is lowest possible as there’s no communication.”
Helpful Report
Posted 2 months ago
Janine Daw
Verified Buyer
“My blue and pink cartridges didn't appear full and after printing a few pieces the indicator light is on to refill 🤨 One of the black ink didn't work a tall.”
Helpful Report
Posted 2 months ago
Ys Suh
Verified Buyer
“I only received 10days ago and used the drum unit for my brother DCP L2500D. When I tried to use my printer yesterday and the printer pages come out as blank. I sent messages to help. No one cared.”
Helpful Report
Posted 2 months ago
Payal Jain
Verified Buyer
“I haven't received my order. I have msg them so many times no reply. I had to raise an issue from my account to get the money back as it looks like this company is fraud.”
Helpful Report
Posted 2 months ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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