printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on 1st June and paid extra for next day delivery The order was delivered 10 June I will not be ordering from you again”

Helpful Report

Posted 3 years ago

“The compatible ink cartridges arrived in good time, unfortunately my Epsom printer wouldn't accept them even though tried many things. I contacted Printer ink direct three times by email to ask how to obtain a refund, no reply at all. BUY FROM THIS COMPANY WITH CAUTION AS THE CUSTOMER SERVICE IS NON EXISTENT. I have now given up trying to get any response from them and have referred the matter to my credit card company instead. Useless f**cking crooks!”

Helpful Report

Posted 3 years ago

“I haven't recieved my product and it is over 2 weeks. There is no response from the company via email or the website. Non existent customer service”

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Posted 3 years ago

“I am still waiting for the two cartridges and cannot get in touch with you.”

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Posted 3 years ago

“It's already been 9 days, I haven't received my order. I am still waiting for my order to deliver, I have already sent multiple emails to sales team but no response. I will never recommend Printer Ink Direct to anyone”

Helpful Report

Posted 3 years ago

“Only got one star as there's no option for zero. Cartridges don't fit properly and the printer doesn't recognise them. No reply to emails or Facebook messages. Terrible company and product. Will be speaking to my bank to reclaim the money they took from me.”

Helpful Report

Posted 3 years ago

“Terrible customer service, I must’ve emailed them 10 times requesting a pdf receipt of my order , I had zero response from them, I even tried their webchat which’s even worse. It’s like banging your head against a brick wall. Product however isn’t bad!”

Helpful Report

Posted 3 years ago

“No response to my emails no goods received!”

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Posted 3 years ago

“Took 3 months to arrive when I paid for next day delivery no response to emails. Should have read the reviews before purchasing. Wouldn’t buy again.”

Helpful Report

Posted 3 years ago

“I paid 2.90 postage - the estimate was 2-3 working days for delivery and the ink took over two weeks to arrive. I won't be using you again”

Helpful Report

Posted 3 years ago

“Cartridges didn't work, no communication from the company to resolve the issue. Be aware, do not use.”

Helpful Report

Posted 3 years ago

“Ink Cartridge did not match printer?.”

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Posted 3 years ago

“Printer won't accept the ink”

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Posted 3 years ago

“The reason for only 1 is that for some reason it has disabled my printer. As I am not very good with technicalities I asked my son why?? . so he has tried with no succes. So I bought the correct EPSON ink from Currys at £49.99 and it now works perfectly. It will therefore be unlikely that I shall purchase any more from you unless you can tell me why this has happened???”

Helpful Report

Posted 3 years ago

“Blasted won't work in my Epsom XP215.printer”

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Posted 3 years ago

“The item was dispatched on 9 May and today is 15 May and I am still waiting for it.”

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Posted 3 years ago

“Part of my order was missing. I emailed Printer Ink Direct. No reply received. Poor service”

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Posted 3 years ago

“No stars. Am deeply disappointed.!I was led to believe that the printer ink I ordered was Epson 530 compatible. This is a scam. It is not compatible and I will make sure future customers are made aware. I have already been in touch and nobody suggested s refund.”

Helpful Report

Posted 3 years ago

“wrong cartridges supplied i have emailed 3 times no response rubbish”

Helpful Report

Posted 3 years ago

“Unfortunately the drum didn't slide into the printer as it should. It was minimally too wide. I returned by paid post through Royal Mail it the day it arrived 3/5/22 and am awaiting a refund.”

Helpful Report

Posted 3 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews