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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
K Buckner
Verified Buyer
“I have previously used this supplier and the product is fine. However the customer service is nonexistent. I ordered the ink on Monday 3rd Jan, after 4 days with no despatch confirmation I contacted them a asked that if the order could not be despatched that it be cancelled, I then ordered from another supplier which arrived the next day. I have since emailed printer inks twice more to cancel the order and received no response. The delivery eventually arrived on 14th Jan. I have mailed them asking for return instruction but hold little hope of a response. Meantime I have raised a dispute in PayPal. Unless you are prepared to wait for an open ended delivery time and recieve no customer service do not use Printerinksdirect.”
Helpful Report
Posted 3 years ago
Nigel Edwards
Verified Buyer
“I contacted to find out where my cartridges were as the delivery date had passed for some time- no response , no matter how many times I tried to contact”
Helpful Report
Posted 3 years ago
Neil Benson
Verified Buyer
“took ages to send the order, didn't reply to emails..product eventually arrived but i had to buy elsewhere already”
Helpful Report
Posted 3 years ago
David Etheridge
Verified Buyer
“I entered the wrong delivery address by mistake. Have sent multiple emails no reply. No other way of contacting them, you risk your money if your order isn't on a happy path.”
Helpful Report
Posted 3 years ago
Natasha Francis
Verified Buyer
“Not happy took a while to get delivered and it seems its the wrong ink compatibility for my printer, no direct phone number, filled in contact form awaiting response”
Helpful Report
Posted 3 years ago
Jim Bruce
Verified Buyer
“I write to make you aware that I have not received any order, it's been more than 3 weeks now”
Helpful Report
Posted 3 years ago
Emma Walker
Verified Buyer
“Emailed and sent a message as placed an order 29th Dec not received the order. No contact back? Poor custOmer service and no phone number to call. Refund needed!”
Helpful Report
Posted 3 years ago
Mohammad Samyani
Verified Buyer
“Still I am not receiving my order. How can I give you good review.”
Helpful Report
Posted 3 years ago
Darren Rodgers
Verified Buyer
“The ink bleeds into the other colours and was a waste of money. Will not use again.”
Helpful Report
Posted 3 years ago
Thomas B Parry
Verified Buyer
“I find that I received this automated email hilarious. I have tried two times to get in touch and had no response. The toners I ordered are not being picked up by the printer. Because of this, I was trying to arrange for them to be returned, and nothing. I will say they arrived very quickly, but communication is clearly not a strong point. I will have to cancel payment via credit card company it seems.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I'm not get my parcel. I wrote to the store but nobody replied.”
Helpful Report
Posted 3 years ago
Adebayo Oyeniyan
Verified Buyer
“The printer ink is not working with my Epson stylus DX4000. it is only displaying a green print. if there's any help you can render, it will be appreciated. Thank you”
Helpful Report
Posted 3 years ago
Andrew Rowlands
Verified Buyer
“Parcel didn’t arrive for two weeks. No way of contacting them via phone, emails ignored. Asked to cancel order and no response. Won’t be using again.”
Helpful Report
Posted 3 years ago
Peter Stec
Verified Buyer
“I placed an order with you for two sets of compatible inks for the epson xp-8600.....the inks were slow to arrive...the email invoice I received showed the correct printer name and inks....the inks which arrived say compatible for the photo xp-8500/8505.....I have emailed you six or seven times asking if these inks are the right ones....I have filled in two contact forms and guess what reply I have had....ABSOLUTELY NONE!!!!! I look forward to your REPLY”
Helpful Report
Posted 3 years ago
Steve Harris
Verified Buyer
“Nothing has arrived!”
Helpful Report
Posted 3 years ago
Keith Pettitt
Verified Buyer
“The ink I ordered was dispatched quickly and arrived early. Unfortunately, it was the wrong ink which was not compatible with my printer. I emailed them numerous times to get the ink returned and the correct ink delivered, but haven't had any response from them. I would never use them again, and would definitely not recommend anyone buy ink from them.”
Helpful Report
Posted 3 years ago
JOHN WILDER
Verified Buyer
“They sent the wrong Ink Cartridges and have not responded to numerous emails. Similar experience to other customers. Totally unacceptable. I will not be using them again.”
Helpful Report
Posted 3 years ago
GERALD P JOHN
Verified Buyer
“Black cartridge not working, have sent 4 messages but had no reply back”
Helpful Report
Posted 3 years ago
Clare Pilot
Verified Buyer
“Ink does not work, Black ink is blue and all others colours are faded! Company has not responded despite my contacting them regarding this.”
Helpful Report
Posted 3 years ago
Simon Damiani
Verified Buyer
“Sent me a part for a different printer when I ordered a toner cartridge. Emailed them twice about it and had no reply. The part they have sent me cost more than what I had ordered. Useless”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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