printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 day delivery turned into 2 weeks with no explanation. Never replied to email asking for details.”

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Posted 3 years ago

“Totally none no good”

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Posted 3 years ago

“Product did not fit the description promulgated on website. Very unhelpful. Can't get hold of anyone seeking a refund. Stay away from this company!”

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Posted 3 years ago

“I was sent incompatible cartridge. May have been my fault (?) but no reply from e mail or contact form asking for assistance I am returning cartridges by post with complaint”

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Posted 3 years ago

“Awful quality, should have returned, not fit for purpose.”

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Posted 3 years ago

“Avoid this company, waited for delivery for 3 weeks, no replies to the emails.”

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Posted 3 years ago

“I travelled to USA and back for over 2 weeks before the ink was delivered. Is that what you call service?”

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Posted 3 years ago

“Dont touch them with a barge pole.”

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Posted 3 years ago

“Really unhappy , 2sets of inks none recognised , was offered a replacement which I never recieved , messages ignored , feel scammed”

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Posted 3 years ago

“The cartridges will not install properly. They are the correct size but the printer says they are not installed and to press down. This does not work. Waste of money”

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Posted 3 years ago

“I am very disappointed in the service of PID, I never received my order, I have emailed the company but no response as to where the order went. PID have no contact phone number which is quite frustrating. Asked for a refund but still no response. The lack of communication is terrible.”

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Posted 3 years ago

“The ink is fine but it took more than 2 weeks to arrive. No communication from the company when I asked how long it would be.”

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Posted 3 years ago

“Very late delivery by weeks, no response to several emails & online forms requesting goods or refund… finally turned up weeks after ordering but too late for my printing needs. Comms bad.”

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Posted 3 years ago

“I wants to return the product and I have emailed asking for advice on how to do it. But no one responded”

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Posted 3 years ago

“Extremely disappointed. Promised delivery within 24 hours if order placed before 10AM, only received 3 weeks later! Meanwhile no reply at all to around half a dozen emails! Also, could not locate any telefone numbers to call the firm. Meantime I had to go abroad and had to arrange a redelivery to a neighbour's address. Had to buy printer cartridges from another firm. Sheer waste of time dealing with this firm. Sorry, but that's the verifiable truth.”

Helpful Report

Posted 3 years ago

“Extremely disappointed with the service. Ordered product - which included payment for next day delivery. Received product 3 weeks after order. Sent 2 emails for explanation re: delay and did not get a response. Would like a full refund for inconvenience caused to the operations of the business. Regards Adrian Mayers”

Helpful Report

Posted 3 years ago

“Ordered in beginning of May. Took my money immediately. No goods received for a month during which time I emailed three times and got no answer. Goods finally arrived a Month late by which time I’d bought them elsewhere. Won’t be ordering again”

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Posted 3 years ago

“We did not receive the ink we ordered and have sent 3 emails to try and resolve the matter but have had no reply, there is also no phone number to call to rectify the matter. Delivery was fast so cannot fault however would have been great to receive the item we had paid for or an email to confirm back if the product sent was compatible with our printer as its not showing the model number.”

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Posted 3 years ago

“does not work and not responding”

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Posted 3 years ago

“I ordered 5 x Compatible Samsung MLT-D203L High Capacity Black Toner Cartridge and received them but the first one I tried had a faulty chip so would not register as a new cartridge. This was reported to the company by email but I have not had a reply from them. All I want is my problem resolved with a chip that works in the part.”

Helpful Report

Posted 3 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews