printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Emailed 5 times no reply, not even a confirmation of order email nothing and no other way to contact you. I was not sure if you were a scam company, I even reported you to trading standards as you took my money but no correspondence and no item until they eventually arrived nearly 30 days after initial order. OK you were cheaper slightly, but it wasn't worth the aggravation. Would I use you again that's a BIG FAT NO!”

Helpful Report

Posted 3 years ago

“Glacialy slow delivery, took so long I had to order from another company after waiting for four days, and that delivery still came before yours arrived a further week later. What planet are you on? This is 2022 not 1922 you really need to get a grip and sort it out! Will never use this company again. My second order was from a company called incredible great service next day delivery. I doubt they will ever post this but Its off my chest.”

Helpful Report

Posted 3 years ago

“My order never arrived and I had to send 2 chase emails to find out where my inks were. I never got a reply, the ink just turned up 3 weeks later. The cartridges were supposed to be compatible with my Epson printer but were not, and did not seem any point trying to contact Printer Ink as the chances of a response were non existent! Do not recommend”

Helpful Report

Posted 3 years ago

“Terrible. Was told 3 days max to deliver and would be notified of dispatch. After 5 days I emailed to say basically don't bother and to refund me as I'd need to order from elsewhere now. No reply. Still no dispatch notification. Cartridges took over 2 weeks to arrive. Already bought and received substitutes from Amazon for a few pence more and by next day delivery. Would not recommend.”

Helpful Report

Posted 3 years ago

“The service received didn't even deserve one star. Ordered cartridges on 13th June. expecting to receive them in a few days. Took 2 emails and 2 Contact Us forms before they were finally dispatched to me on 28th June. At no point did I get an answer to emails or Contact Us forms and no apologies. Rubbish service, although product is fine.”

Helpful Report

Posted 3 years ago

“Never received the order and despite sending many emails and attempts to contact via live chat nobody ever returned my emails. Very disappointed and would never use again”

Helpful Report

Posted 3 years ago

“Ordered ink with next day delivery. After a number of weeks of waiting and no replies from the email address, Facebook or via the website chat still no ink. Do not order from these people.”

Helpful Report

Posted 3 years ago

“Terrible service.”

Helpful Report

Posted 3 years ago

“Very poor serivce the product took over 4 weeks to arrive, emailed the company, no reply won't be using them again”

Helpful Report

Posted 3 years ago

“No communication for 3 weeks after order placed. Items only sent when a PayPal dispute was raised.”

Helpful Report

Posted 3 years ago

“My order of 4 black ink cartridges did not arrive within the 1-3 working days as advertised. I submitted an online contact form on 2 separate occasions to find out where my order was, I received no reply or acknowledgement. I then sent a third contact form cancelling the order and asking for a refund and at the same time, placed a new order with a different supplier which arrived the next day. Two days later, my original order from Printer Ink Direct arrived and still no acknowledgement of my submitted forms. I also emailed (from hdhss@aol.com) on 2 separate occasions, 9th June and 15th June, asking when I could expect delivery. Extremely poor and unprofessional service.”

Helpful Report

Posted 3 years ago

“I've always had excellent service from this company but this time they've let me down. I ordered a multipack with one extra black, which is very useful. When the package arrived, there was no extra black. I wrote to them but received no answer. I wrote again but received no answer. I wrote a third time... ditto. Then I received this e.mail which asked me how many stars I would award them. One of the questions below asks how quickly did the company reply to your queries? Unfortunately, there's no space for 'they didn't. I'm still waiting.'”

Helpful Report

Posted 3 years ago

“no response whatever to emails,terrible”

Helpful Report

Posted 3 years ago

“Very disappointed. Paid £4.99 for next day delivery. It took almost 2 weeks to be delivered. I emailed twice to find out about my delivery but got no response.”

Helpful Report

Posted 3 years ago

“Dreadful service, waited nearly 2 months for my delivery, then at the last minute 2 items were cancelled and my refund returned. I sent numerous emails requesting a update and never received a reply. Would never recommend or use again.”

Helpful Report

Posted 3 years ago

“Paid for this item, was told delivery in 5 working days, and 3 weeks later we'd received nothing. After numerous emails to the company we had no reply either. Fortunately after 7 weeks from the order date it finally arrived. Won't be ordering from here again”

Helpful Report

Posted 3 years ago

“Very poor customer service. Cartridges never turned up for 3 weeks with zero communication. Emailed 3 times and still had no reply.”

Helpful Report

Posted 3 years ago

“I ordered some ink cartridges on the 21st June, from Printer Ink Direct for my Epson printer that were supposed to be compatible. However, I have not been successful with the installation. I have twice sent messages on their 'Contact Us' link and also an email asking for advice. I have not received any responses, therefore unless they respond I will be returning the two sets of cartridges to the company and expect a full refund.”

Helpful Report

Posted 3 years ago

“There is no option to exchange or refund. I have the wrong product”

Helpful Report

Posted 3 years ago

“I am never using this company to buy ink again. I paid extra for next day delivery and they still have not been received more than a week later. How can I review the item below if the cartridges have not received. Answered just to submit the review!”

Helpful Report

Posted 3 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews